so first im a Woman from the Philippines
so i will make it fast with all the pictures i saved
i create account few weeks ago.
i say it now and will repeat it a lot but i use only 2 IP. the one from my desktop and the one from my work office desktop
and of course its my one and only account as im used to play in PH regulated bookmakers but crazywin.ph remove the sports bookmakers so i find with bk8 that they have the provider i needed
so i deposit once 10k pesos - i will speak in pesos always -
i did some bets and try to withdraw 10k it was approved
of course i did some part of the KYC
so i received my money its perfect i see they have good reputation
i deposit 15k few days ago.
then do some bets maybe 5-6 bets with average betting 6000 pesos like 104 dollars usd so not big amount
so 2 days ago i reach 30k.
i ask for 5k withdraw because i dont want to have too much money in a bookmaker i prefer deposit and withdraw most of the time
after 10 min its still pending and funny its like 1xbet like u get disconnected and cant connect anymore to the main page but as im still connected to the bookmakers and can make bets because its in another page so for me not a big deal i can still bets... so i continue to bet and lose 10k something like that
so this is the picture who show i cant connect anymore
when i talk to the customer service ... they ask me to contact them via telegram and then they tell me they will investigate
i know already something will go wrong so i started to do all my screenshots
so 24hours later it start to be funny.
i get this message
and they propose to give back my deposit 5k.
but my deposit was 15k lol. i do two deposit of 5k before that i withdraw already
so i tell them that i want all my deposit aka 15k or i will put a word on bitcointalk and askgamblers and all the filipino forums and fb.
few minutes later they reopen my account so i can withdraw the money i have and it was 14k++ and i receive it
so u can see all the last bets i did
they cant say i do arbitrage or i have multiples accounts its fake
all my bets are clean, no fixed bets, no odds dropping, some livebets
so yeah when u win a bit they will literraly close ur account and lie
like my deposit was 5k. think im stupid to not defend my case
so if u so honest BK8 put the real reason why u close my account
because all the rules i follow them, and i never had any issue with any bookmakers except YOU
and please how i withdraw the first time so everything is ok i did not cheat and when i deposit bigger amount and win more after 4-5 bets u considere i cheat
then if i cheat why not close my account when u saw it ? u just dont want give the money to the winner lets be honest
enjoy the pictures and shame on u
so yeah i want my account reopen, because u know what u did is wrong and dont hide on ur TOS u have no proof or anything that i not respect ur tos
deposit
first withdraw ok
all the bets u can triple check nothing suspicious since i deposit the 15k