Hi, apologies for late reply, when I said "CLOSE" I meant that they are not allowing me to withdraw from their website. I am posting the chat screenshot where they gave me this news. And there has been no reply ever since.

https://imgur.com/a/RccfEMl

@chipsgg would appreciate your help on this.

My Id on Chips - r00t3rs

I have emailed them as well but they have not responded to that either.

Dear Chips.gg Support,

ID r00t3rs

I am writing to express my frustration and disappointment regarding the recent decision to permanently ban my account, citing a breach of your Terms of Service. I have carefully reviewed my account activity and can confidently say that I have not engaged in any actions that would violate the ToS, particularly those concerning Sports Betting.

The email I received refers to Sections 3.3, 3.13, and 13 of your Terms of Service. However, I have complied with your rules and conducted all my betting activities in good faith. Despite numerous attempts to resolve this issue through Ticket ID: #37675, I was continuously reassured that my account was under review, with no clear explanation or resolution provided. The lack of transparency and sudden ban without further clarification is deeply troubling, especially after having been an active user who followed the platform’s guidelines.

https://imgur.com/a/RccfEMl

Several emails to chips.gg have gone unanswered.

I request an immediate re-evaluation of my account and a detailed explanation of the specific violations that led to this ban. Additionally, I would appreciate any evidence supporting your claim of a ToS breach, as I believe there has been a misunderstanding. Please restore my account and the withdrawal process, or at least provide a clearer path forward to resolving this issue.

I look forward to a prompt response and resolution. Should this issue not be addressed appropriately, I may be forced to explore other avenues to resolve this matter.

I have created a separate thread for this - https://bitcointalk.org/index.php?topic=5509010.msg64522731#msg64522731

Best,

Thanks, but I am unable to PM them due to their setting, and to answer your question, I was given no explanation on the ban and they just send a message on live chat with a bunch of sections of ToS which sound extremely vague.

https://imgur.com/a/RccfEMl

On September 10th 2024, I began using my account with Chips.gg and made several deposits to engage in betting on their platform. Initially, everything proceeded as expected. I even successfully withdrew a small amount of 20 USDT, which was processed and transferred to my crypto wallet without issue.

However, after continued betting success, my account balance grew significantly to an amount of around 8350 USDT. Upon attempting to withdraw these winnings, my account was abruptly and completely blocked from accessing the site without any prior notice or valid reason provided.

I am absolutely convinced that this account block is an intentional effort to avoid paying out my legitimate winnings.

I am new to this forum so please let me know if I need to provide further details, Thanks!.

EDITS -

when I said "CLOSE" I meant that they are not allowing me to withdraw from their website. I am posting the chat screenshot where they gave me this news. And there has been no reply ever since.

https://imgur.com/a/RccfEMl

ID on chips - r00t3rs

I have now posted about this in their official announcement thread - https://bitcointalk.org/index.php?topic=5277365.new#new

Scam Report

What happened:: Chips.gg online casino restricted access to withdrawal without any detailed explanation

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=2847454

Reference Link: chips.gg
Amount Scammed: USDT 8350
Payment Method: USDT
Proof of Payment: https://imgur.com/a/pyV40E9
PM/Chat Logs: https://imgur.com/a/RccfEMl
Additional Notes: Sent them several emails which have gone unanswered.