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All I here is blablabla but nothing happens. How can a closed account be on the mailing list anyway, explain that to me please!
I've removed you from our mailing list. You will no longer receive updates or emails from our website. Apologies for the inconvenience caused. Did you receive such marketing emails from one email id (hopefully from an official one associated with the casino in question)? If yes, then while they are figuring this out maybe you can just block the email id, so that your pursuit of keeping your inbox neat and clean, remain intact. It would be a bigger issue if you are getting emails from different unofficial email ids, suggesting data breach (knowingly or unknowingly).
It was indeed a promotional email from our website. While users can also block emails through their email application or provider, we offer the option to block emails directly upon request. We take user privacy seriously, and I assure you that there have been no data breaches. Regarding the $3,684 distribution,
We are still looking forward to distribute this amount to forum members, and we would very much like to hear how members would prefer to see it distributed, with no strings attached. If forum members decide that the amount should be donated to a charity of their choice, we will fully respect and adhere to that decision.
We want to reward valuable suggestions from forum members. We greatly appreciate your input, as our only goal is to make the platform better for our users. When submitting suggestions, we kindly ask forum members to include their usernames. We want to make it clear that the recent additions and improvements are just the beginning. Our team is ready to move forward and deliver truly unique, industry-first features. all while continuing to look after our players with personalized rewards tailored just for them.
I want to address this again and let everyone know that I'm here in case anyone needs help or has any questions about anything.
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You can't claim it's not about the money, and then use that money for promoting your own business.
I specifically emphasized “no strings attached” because this giveaway is not intended as a promotion. Rather, it demonstrates that principles matter more, and that we truly value our forum and its members. If the community decides the money should go to charity instead of being distributed to members, we will honor that choice as well. I am very well aware there are players out there who tries their best to fool casinos and exploit their "gambling addiction" and self exclusion to create a fail-safe and "sure bet", but I think a situation where casino encourage an account creation to bypass self-exclusion entitle them a question mark, no?
I want to make it absolutely clear that our casino strictly respects all self-exclusion agreements. We would never encourage or allow a customer to bypass them by creating a new account. The staff member involved was not aware of the user’s situation. Our policies have always prohibited the creation of new accounts under self-exclusion, and this remains firmly in place. The message from our agent was an isolated error and not aligned with our official policies. We are taking corrective action and re-training our staff to ensure this never happens again. While this incident is regrettable, it has given us the opportunity to further strengthen our commitment to player protection. Our top priority has always been, and always will be, safe and responsible gaming. I would like to conclude the matter here, as the user lost their money in a fair system. These claims would not have surfaced had the outcome been in their favor. Additionally, the user was found to be abusing our system, attempting to exploit the situation and turn it into a case of extortion. We have also made it clear that it was never about the money, as we are willing to give away these funds to forum members with no strings attached, or donate them to any charity of the forum's choice.
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I am STILL getting promotion emails despite having closed my account weeks ago.
I assure you that your account will be removed from our mailing list. We are constantly working to improve, and I can assure you that the system will become even better. I have also proposed an alternative method for opting out of promotional emails to the team. I sincerely apologize for the inconvenience you’ve faced. Hey, it's really good to hear your site had revamps and ngl the old one was really bad and poor looking, the current does give the modern touch but there are still a few problem's that really affects players, I do have suggestions 1- I keep getting weekly, monthly bonus emails even if I have nothing to claim 2- Allow crypto balances to be displayed in other fiat currencies like ARS, and let users play slots using the converted balance 3- shared bets in chat only show as numbers (bet ID) that you can copy, but you can’t click or view them. Make it possible to see shared bets directly in chat by clicking the bet ID 4- All of your so called 'originals' are actually white-labels. They aren’t truly original, as they’re provided by third parties, and many casinos, like CrazyBet and others, use the same thing Username: fuck I truly appreciate that you’ve taken the time to suggest improvements for our platform. As a token of appreciation, I will credit some funds to your account. Please know that our team has already been working on implementing most of your suggestions, and new features and improvements continue to be rolled out on a regular basis. We encourage you to share more of your ideas, we are here to listen to what you want to see on our platform. Regarding the $3,684 distribution,We are still looking forward to distribute this amount to forum members, and we would very much like to hear how members would prefer to see it distributed, with no strings attached. If forum members decide that the amount should be donated to a charity of their choice, we will fully respect and adhere to that decision. We want to reward valuable suggestions from forum members. We greatly appreciate your input, as our only goal is to make the platform better for our users. When submitting suggestions, we kindly ask forum members to include their usernames. We want to make it clear that the recent additions and improvements are just the beginning. Our team is ready to move forward and deliver truly unique, industry-first features. all while continuing to look after our players with personalized rewards tailored just for them.
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Hey Guys! It’s been a long time since we updated the forum about the progression of Betbolt and where we’re going, and I think there’s a lot to talk about in this forum! Firstly, I’d like to go over what we’ve done recently. Our vision is to keep working in the industry and provide the best possible rewards to our users. - We obtained an Anjouan Gaming License to give users more trust in our vision.
- We launched Vault on our website.
Vault is an additional method to deposit, withdraw, and store crypto on Betbolt. I know this feature is common in the industry, but what makes Betbolt’s Vault special is that we provide 10% APY on the crypto stored there. The interest is paid out on a regular basis, so you can get free money just for utilizing Vault on our platform.
I’d love to answer questions about this, but I want to make it clear that this is simply an added feature for Betbolt users. Betbolt is not an investment platform.
- We have improved our support team by increasing staff numbers to provide faster responses, and we’ll continue to improve the quality of support on a regular basis.
- We have revamped the VIP structure and ranks on our website. The rewards page has been upgraded to ensure more rank based rewards for our users, and we are still working towards becoming the most rewarding casino in the industry.
- We are working on improving VIP transfers, and a new structure will be live very soon. We currently tailor VIP rewards according to the gameplay and requirements of each user. We are also working on a loyalty program to make sure our players receive the best possible rewards and enjoy an even better experience on Betbolt.
- We are also onboarding quality creators to represent Betbolt. This will give users the chance to participate in creator leaderboards and move us further towards building a stronger community.
While this isn’t everything, our team is constantly working to deliver more features every single day. I really value the feedback of forum members and would love to know what you’d like to see on our platform. I’ll dedicate my time to responding to your feedback. To really show the value of your input, I’d like to request that you include your Betbolt username when dropping suggestions. I’ll reward the suggestions so that engaging with us truly benefits you.Addressing the accusation I’ve already responded regarding the accusation. The user was attempting to abuse the system, and we want to set a clear standard that we do not encourage abuse of our platform. To prove my point, that it wasn’t about the funds, we’ll be giving away $3,684 to forum members with no strings attached.I’d also love to hear your suggestions on how you’d like us to do this giveaway. I'd advise anybody to stay away from this Casino. Livechat has not responded in 14 days, Email support doesn't reply either. VIP Transfer is just to lure you in but without any actual bonus/benefit.
Monthly/weekly bonuses are only calculated for slot players, as a sports bettor you get only around 30% of the bonuses slot players get.
This user was immediately assisted by our support staff and is still an active player on our website. I can assure you that he was appropriately rewarded and also received additional compensation. I apologize for the delayed responses on the forum, but I would like to mention that we have now prioritized forum activity and will be actively monitoring and supporting our forum members.
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Hey Tom,Our team discussed this matter in detail, and we came to the conclusion of forfeiting your reversal.As I mentioned earlier in this thread, we are a NO-KYC casino. We cannot determine who is who, we provide users with the facility to maintain their privacy. The support staff was unaware of the addiction the user was facing and simply explained how he would be able to use our platform, while maintaining the fact that an account cannot be accessed once closed. After the CasinoGuru allegations, the user demanded a refund of $161. However, upon learning about the situation, he attempted to abuse the system even further. We have determined that the user was attempting to abuse our system and is now trying to turn this into extortion. The user was fully aware that if he had won money on our website, he would have been paid. But since he lost, he is trying to extort money from us. We ensured fairness and integrity in our operations and promoted awareness about this matter as well. This is not about the $3,684, but about principles. We cannot allow our system to be abused. We want to set the standard that we offer a fair system where both gains and losses are determined fairly. The user lost his funds in a fair system and should take responsibility for it. Almost every casino cannot immediately determine if a self-excluded user is accessing the platform, during which time funds may be lost. We have taken measures to enhance our responsible gambling policies, and changes have been made within the support staff. The user’s abuse isn’t limited to the casino, he spammed and even attempted to bribe staff members to extort money. All of BetBolt seems to have taken a vow of silence. Sad timing for me. Apparently their streamers don't get paid, they don't pay out the leaderboard prizes, so why am I expecting anything?
The user also claimed that streamers don’t get paid and that leaderboard prizes aren’t paid out. I would like to clarify for the forum that we pay our streamers regularly with raw-balance to maintain fairness. In the quote referenced, the user is likely pointing to a case where a streamer (IceC) misinformed viewers, and some messages were left in Discord. In that case, the streamer, who was being paid $20,000, was not doing any streams and tried to abuse the deal as well. To further demonstrate that principles matter more than money, we’ll be holding a giveaway of $3,684 in our main thread. This amount will be given away to forum members with no strings attached.To HolyDarkness I would like to clarify that I never mentioned, and never claimed, that the user wasn’t self-excluded. I specifically said the user closed his account. You’re interpreting my words incorrectly. You’re supporting an abuser who should be held responsible for his losses and who intended to extort money from us. Also, if you have anything further to say, we can continue this conversation here or in personal messages.
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Hey Tom,
Let me shed more light on this case from Betbolt’s point of view. While the statements I’m about to make are not meant to accuse the user in any way, these are important points to consider.
The user created an account and played, then later requested us to close the account. The account was closed accordingly. After that, the user asked to reopen it, which was not possible, so he was advised to create a new account. The user created a new account, played again, lost his funds, and then went on to blame us for the loss. It appears the person may be attempting to frame this situation as a responsible gambling failure. Again, I’m not making any direct accusations, but these are factors that must be taken into account.
It's also important to understand that had the user won money, we likely wouldn’t be seeing any such complaint. We offer fair games from industry trusted providers that ensure transparent and fair gameplay.
In this case, I want to clarify that Betbolt is a No-KYC casino, which makes it difficult to verify the identity of users across multiple accounts. This case requires further investigation, especially considering the possibility of collusion betting, where a user places opposing bets from different accounts and later claims losses from one side. The user was actively playing roulette and betting on sports, games where such strategies can be used.
Lastly, I want to emphasize that we never "owed" the user anything, nor did we intend to "scam" the user. This scam accusation is completely baseless, and I’d appreciate you staying connected with our support team if you have any further concerns.
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Technically correct is the best kind of correct, but I do hope that something like this never happens again, responsible gambling and addicted gamblers deserve to be taken seriously. I haven't heard back yet but I'm asking for updates every day, your support is probably getting tired of me.
Not sure why it's taking so long as I was already promised the refund on Friday evening, but like I said, I'm keeping a close eye on this. Thank you for asking the team to give my case priority, Arj.
Hey Tom, we have acknowledged your other thread as well. I’ll be leaving a reply there for you to read. We really value our players and take responsible gambling very seriously. I’ll edit and attach a link to my response here as well. I am curious if the winners got paid on time. Judging from the BitcoinTalk events, the winners had to wait more than two weeks to get paid. The BetBolt team exceeded the limit and showed unprofessionalism. As we can see, the signature campaign is now paused and all kind of promotions was paused on this forum as well. This was a result of delayed payments and unprofessionalism.
I would always warn the other campaign managers if they wanted to host any events for BetBolt. They should know how BetBolt treated the community and players. Players were waiting for a few weeks to get paid. Some of them waited for months for VIP migration. Good to know they at least got paid at the end of the day.
Let me end your curiosity here, we have ensured almost instant or timely payouts for our social media contests. As I mentioned earlier, we do have plans to implement on the forum, but we are currently in the process of moving forward with other things. The past issues have been addressed before, and we’ve also taken the suggestions and feedback from forum members to improve them. If there has been an expansion of their team, moving forward, if there are contests, the winners should be rewarded on time so there are no issues where winners have to wait longer. This is clearly frustrating and makes many players hesitant because they are always late in distributing the prizes.
Hopefully, with what has been said, the Betbolt team will address all these issues, as they have already improved their support team.
Are VIP transfer users still waiting until now? Does the team need to verify for a longer period? They should provide a more detailed explanation.
We process most of our VIP transfers on the same day. Some players might need to wait a little longer due to additional checks, but our VIP hosts ensure timely responses, look after the players, and tailor their rewards to improve their experience. Their support team is not the main problem before when they delay the reward distribution of participants since they do community with the campaign manager regarding the delay on payment.
I think they probably still thinking whether it’s still worth it to continue the contest and distribution or else they will not delay the payment.
They should start using escrow from now on their future contest or marketing in the forum.
That suggestion has indeed come from forum members before. We will consider working with a campaign manager when we host any events or contests here in the future. I believe it increases player trust, as campaign managers already have a reputation on the forum, which helps attract more participants. I believe I have shared it weeks ago about my experience when I tried to apply for the VIP Transfer program, I do not want to repeat it here but I think the experience by AHOY is also more than enough for you to evaluate. Or maybe you can also learn from other casinos with similar program on how they handle the process of the VIP transfer program. No offenses but I'm just expressing my opinion based on my own experiences that the VIP Transfer program by other casinos is much better (at least in the process) compared to yours.
I assure you that we will work on this and make it easier for players to get a VIP transfer. I will personally discuss it with the founder to ensure it is looked into and improved. I would also genuinely appreciate any suggestions you or other forum members would like to see implemented. The results will speak for themselves, louder than anything else.
And as I can see, the team is willing to go along and listen..
We are definitely here to listen to everyone and continue growing. We are constantly moving forward, and looking after our community and players is genuinely our responsibility. We have a lot going on and even more plans to exceed expectations. The Betbolt representative came online, and I hope they saw the posts we wrote. Unfortunately, they did not bother to respond to this thread and address the matter. I think they do not have any logical explanation at this moment. They even got temporary negative feedback on their profile for being unprofessional with the campaign manager. They ended up paying the manager and the players of this forum. But I don't remember seeing them apologizing for what they did.
I don't know. I think AHOYBRAUSE waited a long time to transfer his VIP status, and I'm not sure if he was able to do it.
Hey Shishir, I’m here and ready to address every matter and escalate anything that needs immediate attention. I’d like to mention that the temporary feedback issue was due to a lack of communication. We never intended for that to happen, but it eventually did. I sincerely apologize if you were affected. I’ll also ensure more timely responses to everyone here. Also, AHOYBRAUSE was eventually offered a VIP transfer. The delay happened due to a lack of follow-up. As I mentioned earlier, we are working on improving and speeding up the VIP transfer process. Yep, this is the good part on Betbolt. They became active on answering question and concerns on this thread after the long delay of the prize distribution and silence. This is a nice step building again reputation in the forum.
Although there’s still some improvement needed in terms of their bonus structure.
I wonder if they can copy the bonus structure of winz.io that offer no wagering requirements on their welcome bonus but the bonus is determined by the result of wheel.
We will continue to improve our presence on the forum. I truly believe we offer great bonuses and also tailor them based on users' gameplay on our website. I’ll consider your feedback and check if it's something worth offering to our players. If there's anything else you'd like to see, I’m all ears. By giving response on every concern issue about their casino is a really good move they are making, because through this they show that they want to fix the problem and make their users feel that it is important to their platform, and with this it is really a good point.
Although, that's all as you mentioned, there is something else that needs to be improved on their gambling platform so that their gambling community can gradually return to their casino platform online here, even it is difficult to do it.
In fact, it is the casino's responsibility to respond to any questions or issues here so that those with complaints do not have to wait any longer. It would be more appreciated by many people if they responded more quickly.
Every casino will always improve their services on the platform, including building a larger community. This is not a short-term issue; rather, casinos must be able to build a high level of trust with their customers.
Acknowledging responses is something we see as almost essential. We’ll be taking it further by giving the forum more focus and building strong relationships here with people. We aim to grow a large community and will make sure to look after our members and players.
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Things can be changed and improved and all business must improve their operations with time. It's good to hear such positive words from you, and your promise is known by the forum community and BetBolt user community. Now and onwards, it's time to prove that your team actually can do it, not only promise something and don't do anything different than past times.
If your team can do it well, your business will not only regain reputation but can build reputation better, and surely will have chance of expanding your business more.
Community is important with any business and if you receive good ideas for improvement from community, let's bookmark it into your to-do list and your team will have a long list of possible to-do things in the list for internal discussion and consideration. Not all community idea and proposal can be approved for development and improvement, but surely some of them can be enforced and this way, your company will build up stronger loyal bonds with users.
We have always kept our word, and our promises have always been fulfilled. We already have a ton of things planned for our community, and many are already taking place as I write this. We are not only working towards creating a better community but also building a highly rewarding platform that genuinely enhances your gambling experience. Recently, we expanded our support team, strengthened the security of user accounts, added new payment methods, and hosted multiple events on our social media and Discord servers, all aimed at strengthening our community and making everything better. And this is just the beginning. A lot more is coming. We are also in the process of obtaining an Anjouan license, which will further assure our players of our commitment to trust, responsibility, and delivering the best possible experience. Hello all,
I have a question for Arj, the BetBolt rep here. I had an account that was self-excluded back in June due to gambling addiction. I then wanted to re-open after self-exclusion. Obviously, they should have said no, but, after talking to a support employee, I was told to just make a new account and I was good to go.
I deposited after that and on Friday filed a complaint. I soon received an apology through email and was told they wanted to make it up to me and my "deposits would be reverted as soon as possible", this was last Friday.
I've been in touch with a BetBolt support employee (who I will not name, privacy and all that) and he told me throughout the weekend and today that he had not heard back yet about the revert.
I'd like to ask Arj if he has more information about this. If you need more information about this case, ask away, but for now I'm leaving it at this to protect my and your employee's privacy. Though, I don't mind sharing my username: Th3Tommay
Thank you.
Hey FirstComingOfTom, I completely understand your situation. Unfortunately, I don’t have access to the internal processes related to refunds or account actions, so I can’t provide a direct update. That said, I’ve already asked the team to give your case priority, and I believe you may already be in touch with a support agent by now. Speaking as a fellow player, I feel it’s important for all of us to take responsibility for our decisions when it comes to gambling. If the outcome had been different, we might not be having this conversation. I understand that self-exclusion was intended to help you avoid this situation, and the support agent was correct in noting that creating a new account was TECHNICALLY the only way you could access the platform again. Please know we’re here to assist you, and my intention was simply to provide some perspective. I’d recommend continuing to follow up directly with the support team, as they’re best equipped to guide you and make sure the matter is resolved. Well well, after all the VIP transfer back and forth for like 5 weeks I finally got to speak with a telegram VIP host (as I have mentioned before) and despite giving me this and that offer on July 20th my account still is on the lowest VIP tier, which is rock. Kind of a strange VIP transfer , is it? So it's fair to assume that this is all just hot air which honestly can't be trusted. I would close my account but there isn't even an option for this on the site, not even a responsible gambling section or whatever. Honestly, this project is destined to fail with all that amateur handling of many situations. Good luck, you will need it.
Our VIP Transfer provides you the perks and benefits promised by the host. Even if the rank doesn’t appear to have changed, I assure you the benefits promised will remain and you will receive them. This is not just hot air, we assure you that we reward and benefit our players who gamble on the platform. While VIP Transfer doesn’t necessarily mean the on-site rank will change, it’s simply a setup by us to get you onboard as a VIP on the platform and provide you with better rewards that may suit you and give you a better gambling experience. We respect and provide authentic, active players with a decent reward system, which is a step up from general gambling to a better system of rewards. Sorry to hear it, it means that what I did to stop communicating with the VIP host since the first day is correct LOL. Frankly speaking, I have lost my interest since that time as well because of the "too complicated" process for the VIP transfer. Although they have answered and gave the reason, but for me it is still not a good way of attracting VIP players from other casinos. I'm not sure if they still keep the process of the VIP transfer process like this till now, but hopefully they have realized that they need to improve it a lot.
We genuinely care about your feedback, and I’d really appreciate it if you could elaborate on what felt “too complicated.” I’ll forward your thoughts to the team so we can improve your experience and that of our community members. We do keep our promises,you’ll see for yourself. We’d love to have you onboard as a VIP, and I’d really like to continue the conversation with you.
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It's good to see that you're actively working to address all the issues! This is already a good step forward. I hope everything gets resolved in the future and that you can prosper here too without any problems!
I do believe that everything has been resolved. We understand that working closely with players and community members, and identifying what needs to be done, is essential. We truly appreciate the community’s feedback and assure you that we will continue working on our product to ensure it keeps delivering value to our players.
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Actually, according to the telegram host, the 10% no deposit bonus has no wager requirement. The thing though, I have seen cases like this before and then there was trouble, even when stated there would be no wager requirement. 10% just isn't worth it unless you deposit very big. And yeah, the general bonus increase, while not knowing which VIP level you are now (since it's just showing the lowest) is also quite uncertain. Well, it was worth trying, but not worth waiting so to speak. Too bad.
We assure you that you will receive the benefits promised by the VIP host. I'm sure they might eventually consider increasing or improving them as you continue with us. We promise you tailored benefits designed just for you, and we have a lot of promotions planned as well. If you choose to stay with us, I believe things will only get better. Are these the benefits given from the VIP transfer program? Did not you ask them more about the detail/terms especially about the 10% deposit bonus and increased weekly/monthly? I am curious about the 10% deposit bonus, if it works like normal deposit bonus with high wagering requirement then it is nothing indeed but if it comes without wagering requirement, it can be something  . The terms "increased weekly/monthly" is also something unclear unless they have clear formula on how they calculate these bonuses. As the process itself (based on your experience) which took weeks, the offers they give is not worth enough  A VIP host might be able to answer your questions better than I can. I would love to onboard you onto our website as a VIP as well for a personalized experience. Let me know if you'd like to know more, and feel free to connect with me for a smooth VIP transfer. We have so many exciting things planned. Glad to learn that the issue have been handled but any casino they is still up and coming and wants to maintain a good reputation is always ensure that they do not allow issues that would give gamblers doubt about the credibility of that casino arise at all in the first place, if somehow such does arise, the casino must ensure that it's treated immediately, this is how most gamblers get to access a casino to know if they can be trusted or not.
Any issue at all can affect reputation no matter how small we think the issue is, afterall, it's usually small issues that grows to become a big issue in the future when it's not treated on time, if the casino does not pay for the tournament they themself held and we ignore it calling it a small issue, maybe in the couple of years coming, they would also stop paying those who won money legitimately on the casino 😁
There have never been issues with withdrawals, as the core team is always working for the players. We always intended to pay for the tournament and did so as well. The delay was caused by a minor management error, which has been corrected, and I'm confident it won’t happen again. We will continue to provide promotions that benefit players and forum members.
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The casino is still working perfect even when there’s an ongoing delay with the tournament rewards. I think the recent issue shouldn’t be reflected to the overall reputation of this casino as they already handled it now.
@Betbolt when will you apply for your casino license? I still can’t see any information about this on your casino.
The casino has been operating smoothly and will continue to do so. I want to make it very clear that if we host any future events, we will give them proper attention and ensure they are managed more efficiently. We genuinely want to demonstrate that we value our players. We are currently in the process of obtaining an Anjouan license, and for now, we are operating under Costa Rican jurisdiction. You have talked to your team, but they have not responded. You need to improve your customer service. Otherwise, it will hamper your project. If your team does not resolve common issues quickly, customers will turn away from your project, which will not be beneficial for your project.
Your team must always be ready to resolve not only AHOYBRAUSE's issues but also all future issues that may arise. The most important thing for your project is (customers/game players), the better your service, the more customers will come to your project. Above all, try to resolve the existing issues. Thank you.
I talked to my team, they responded and acted on it. I really advise you to read the conversation further before jumping into a topic and leaving a reply. We are focused on our customer service, and we have a lot of plans to improve it, we’re also acting on them quickly. We understand that our customers/players are the most important to us. There are no issues currently impacting our players, but there is always room for improvement, and we will continue to do better.
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That's really good to hear. I strongly recommend that you pay upfront the whole amount to your manager for managing whatever task you will provide. It will boost the confidence in your platform. I am suggesting this considering the last interaction we had, which was not so pleasant but it is good that you corrected your mistakes. Just one more question, are you the official rep here now? As you already have an official rep account, betboltxbt. I really like that suggestion. I will forward it ahead for consideration. It’s guaranteed that we are holding events in the future, and we’ll make sure to get them managed and organized in a better manner. betboltxbt is a senior staff member. I am also another representative of Betbolt who is here to help you guys in every way possible. The manager also needs to pause the campaign immediately after a week payment processing if the Escrow address no longer has enough fund for a next one week campaign payment. Letting this running and waiting for the company to refill the Escrow address is risky for the manager, and hopefully the manager will not accept this risk again in future.
I think both BetBolt and the manager learned from this case and they can avoid similar faults in future for their siganture campaign and the management.
We ensured timely payments for our signature campaign. The delay was only with the betting contests, which I can also assure will not happen again in the future if we hold similar events. We would never want to risk our reputation or that of our manager. We are constantly working toward better management and increased efficiency. We genuinely want our campaigns to provide maximum value to the players and members.
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Why oh why would my telegram username be the same as my bitcointalk username? That doesn't make any sense. My betbolt same is the same as here, but telelgram is a whole different story. By the way, I have added my telegram handle in the application form when I completed it 5 weeks ago, like I think anybody does when completing it. I have heard "as soon as possible" so often by now, I guess it's better to not pursue this any further since nothing is coming from it anyway.
You guys really need to manage everything better. The way it's handled right now I don't see it going anywhere. That's the harsh truth.
Edit: You should add an option so people can decide if they want to receive promotional emails or not, because I don't want them and still they are coming. At the bottom there is "Unsubscribe • Privacy Policy • Terms & Conditions" but unsubscribe is NOT a link, just the letters. Only the other 2 options are clickable. Kinda unprofessional.
One of our VIP agents has left you a text on your Telegram, and I really hope you're already in touch with us. I completely understand your frustration over the delay, but I assure you there will be no delays from now on. Your experience was not what we aim to deliver. Regarding the promotional email, I have noted your feedback and will forward it to the founder. It will be investigated why the "unsubscribe" option doesn't work as a link. Your feedback is invaluable, and I really appreciate it. All issue was resolved regarding the tournament. That’s the only previous issue they are facing which is not about their casino feature itself.
I think introducing new features is a good start so that user can have something new to look forward when they launch new tournaments especially if it’s related to the new feature.
I believe they didn’t destroy their reputation at all since they still answering to the manager message regarding the issue. They just hit a minor bump which is now resolved.
The tournament we hosted here was paid out. The delay was caused by issues in our own management, which are now resolved, and from what I see, they will never occur in the future. We are constantly looking forward to adding more features to our website, it's just a ladder we are trying to climb. We value our reputation, and I personally assure you that BetBolt is looking forward to providing more promotions and events in the future. I hope you resolve all the issues you've encountered and regain the trust of the forum users. I think many were surprised; problems happen in all businesses, and I really liked your casino, but after recent events, I'm hesitant to deposit my money and use it.
All the issues were resolved. There was a delay in the promotional payout, which I can confirm will never happen again. I would say we will always be at your service and provide you with exclusive rewards tailored just for you. Our platform will always be available to ensure a seamless experience.
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We're also strengthening our social media presence and offering significant perks to VIP players on our platform. There might also be some freeroll events coming up, which I'm really excited about.
Dude, significant perks huh. My transfer is still pending for over 1 month. Been sending stuff to your rep here, then in the application and so on and so on. Not once any feedback, nothing at all. You are actually wasting people's time with all the empty words. Instead of promising and announcing stuff you should actually do it, otherwise more people will get tired soon of your project, trust me. I’ve asked the team to reply to you and get you onboarded as a VIP if you meet the requirements set by them. I’ve assumed that your Telegram username is the same as your forum username, if it’s not, please consider sharing your Telegram username with me. We’ll get it done as soon as possible . We’d love to have you as a VIP on our website so you can enjoy the perks as well. I’m not sure why the team hasn’t replied to you yet. Hi everyone,
I really hope you guys enjoyed our previous contests. Let me tell you straight, the show is definitely not over. My name is Arj, and I’m here to make your experience on Betbolt even better. I’ll be more active here, and I’ll be hosting some contests on this thread.
If you guys have any questions, suggestions, feedback, or anything like that, don’t hesitate to write it here, I’m here for all of it.
I believe that before introducing new features, we need to get our act together. We need to finalize the contests—I believe that's already been done—and we need to see what pending issues users will definitely bring up here. This promotion is good for regaining user trust, but it will take time due to previous events. But I'm glad you continue to believe in the forum! We do have faith in the forum, and I assure you that there are no pending contests. We are working to provide value to our players, either through promotions or enhanced benefits from our campaigns. I understand that it takes time to build the trust of the people, we only aim to provide value to each and every player. If users are bringing any issues, Betbolt and I would love to get them resolved.
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Hi everyone,
I really hope you guys enjoyed our previous contests. Let me tell you straight, the show is definitely not over. My name is Arj, and I’m here to make your experience on Betbolt even better. I’ll be more active here, and I’ll be hosting some contests on this thread.
If you guys have any questions, suggestions, feedback, or anything like that, don’t hesitate to write it here, I’m here for all of it.
What contest will you hold? Our team is planning to do more events in the future. For now, we would appreciate you staying connected with Betbolt. In the meantime, we’re continuing to run events and promotions on our social media accounts. I can assure you that a lot of money will be up for grabs, the show will go on. Promotion on social media does get more attention, but if you want to, you should also hold promotions on this forum, like the signature campaign you did before. But of course all funds must be allocated appropriately and re-collaborating with Little Mouse is recommended to raise your casino's reputation again. That's what we're working on. We're also planning to run more promotions on this forum. The signature campaign is currently on hold, but it might return later. While funding isn't an issue, we can assure you that if we run another contest here, every participating user will enjoy the promised benefits on time. We're also strengthening our social media presence and offering significant perks to VIP players on our platform. There might also be some freeroll events coming up, which I'm really excited about. Our team is planning to do more events in the future. For now, we would appreciate you staying connected with Betbolt. In the meantime, we’re continuing to run events and promotions on our social media accounts. I can assure you that a lot of money will be up for grabs, the show will go on.
Promotion on social media does get more attention, but if you want to, you should also hold promotions on this forum, like the signature campaign you did before. But of course all funds must be allocated appropriately and re-collaborating with Little Mouse is recommended to raise your casino's reputation again. Yes, running promotions across multiple platforms is a great way, including a signature campaign on this forum. This forum can also significantly increase people's trust in the casino. There are many things you can do for promotions, but they must be carefully evaluated. This means using a strategy that will attract more users, so you can maximize it. And if a strategy isn't effective, it can be improved or even replaced with another promotion. We are well aware that this forum can be really helpful to us in many ways, and we also intend to provide a similar level of value to its members. We're currently focused on evaluations and strengthening our management for upcoming events and promotions. Our main goal is to prioritize the benefit of the players and enhance their experience on Betbolt. Hi everyone,
I really hope you guys enjoyed our previous contests. Let me tell you straight, the show is definitely not over. My name is Arj, and I’m here to make your experience on Betbolt even better. I’ll be more active here, and I’ll be hosting some contests on this thread.
If you guys have any questions, suggestions, feedback, or anything like that, don’t hesitate to write it here, I’m here for all of it.
With you as a representative, we will feel better because if we have a problem, we can tell it here so you can continue it to the right department. We will wait for the next contests host by you. Welcome aboard. I'm here to serve the purpose of solving issues and supporting you all if you face any kind of problems. Future events may or may not be hosted by me, but I’ll still be here to help and raise any queries or concerns with the appropriate department. Also, thanks for the warm welcome message 
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Hi everyone,
I really hope you guys enjoyed our previous contests. Let me tell you straight, the show is definitely not over. My name is Arj, and I’m here to make your experience on Betbolt even better. I’ll be more active here, and I’ll be hosting some contests on this thread.
If you guys have any questions, suggestions, feedback, or anything like that, don’t hesitate to write it here, I’m here for all of it.
What contest will you hold? Our team is planning to do more events in the future. For now, we would appreciate you staying connected with Betbolt. In the meantime, we’re continuing to run events and promotions on our social media accounts. I can assure you that a lot of money will be up for grabs, the show will go on.
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Hi everyone,
I really hope you guys enjoyed our previous contests. Let me tell you straight, the show is definitely not over. My name is Arj, and I’m here to make your experience on Betbolt even better. I’ll be more active here, and I’ll be hosting some contests on this thread.
If you guys have any questions, suggestions, feedback, or anything like that, don’t hesitate to write it here, I’m here for all of it.
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