Not yet.. i am waiting for my money to be credited back to CC, then only i will thinking of buying anything.

Got an reply by SimplexCC support as follows:

Hi Dave,

First of all, we apologize for the experience you've had.
We checked our records and it seems your transaction failed due to a technical error. Your card WAS NOT charged on this payment. It was a credit card authorization (check), rather than a charge.
This authorization has been voided and will disappear from your bank statement promptly.

If, for some reason, the authorization still appears in 2 days, please let us know and we'll sort it out with the bank.

In addition, you will receive a free 15% hash power upgrade on your next credit card purchase in Genesis Mining.


Best,

The Simplex Support Team

I don't know simplex as such.. I am just concern with Genesis as I have become a member of it and buying Genesis Product... RIGHT NOW MY WORRY IS MY MONEY NOTHING ELSE.. I HAVE NEVER SEEN CREDIT CARD PAYMENTS TAKES 48 HOURS TO GET CREDIT ALTHOUGH.. IT IS ALWAYS INSTANT MODE OF PAYMENT TO GET GOING..

I did contact them it is a voicemail of MARCO it says he hardly checks it.. so i sent SMS to that number yesterday and today.. But NO RESPONSE. I contacted through TWITTER but still now no progress...I AM REALLY WORRIED ABOUT MY MONEY..

Hi,

I joined Genesis Mining on 13th December, 2014. On 14th December, 2014 I ordered SHA 256 0.1 TH/S and Scrypt 10 MH/S total costing $162.44 and opted to pay by Credit Card as I do not have any bitcoin nor I have checking account. My Credit Card was debited of the amount of $162.44 (INR 10558.03). But my orders never got executed on Genesis-mining.com, they are still showing as PENDING. Fearing of being cheated immediately I contacted Support center and raised the ticket and also sent SMS to the +491602482228. I got an reply by Craig as follows:
==========================================================================
Genesis mining support via email.freshdesk.com
   
Dec 14 (1 day ago)
      
to me
Hi Hamen,

Could you please also contact SimplexCC. Their support email is support@simplexcc.com

They are the company that process the credit card transaction on our behalf.
As they are responsible for the payment with your Credit Card then they need to know about your problem as they can deal with it directly.

I will forward this ticket on and we will try and contact them from our side as well,

Best regards,
Craig Kiltie
Genesis Mining

Ticket: http://genesismining.freshdesk.com/helpdesk/tickets/3578
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I raised the ticket with SimplexCC also as told to me in email, but have not got any reply from neither Genesis Mining nor Simplexcc.

I am really worried about my money. Please advise further what can I do to get my money back.