***Good day James,

I am once again banned from poker access at your site. Running a site is not a simple task and requires alot of attention to combat those players whose intention is to just cheat and take advantage and I understand how you guys are trying to make betcoin.tm a secure place for good players out there.

My username is "Tripod" and this is my 3rd time being banned to your poker software. It is so disheartening to see this happen to me. Please please I am begging you with all my heart to please enlighten me why this is happening to me?

The first time i got banned was when i was sitting on number 1 spot on your leaderboard for sng/mtt, I saw some players trying to get hold of my spot and as a player, I also jump in register to those 2man sng where i saw a couple of players registering, cut the story short, I maintain my number 1 spot. But the next day I was banned. I contacted support and they told me that i admit pumping up the leaderboard with a "friend" which if i remember correctly is a player with username "d_unknown". I fought my case, because I never admitted and never did i collude or cheat the leaderboard, the username involve is not my friend. and even regretted that i defended the number 1 spot because I didnt win chips defending it. I lost chips playing those 2man sitngo. but if you are a player and you sit on the number 1 spot on some leaderboard and you saw other players jumping in to take your spot, what are you gonna do? it is in right mind that you defend it right? you will fight for your spot, isnt it what the leaderboard suppose to be? to encourage players to play and compete for the top spot? and that is what i just did, but still i got banned, even got my chips confiscated worth almost 100chips. but still i let it pass and just go on because i love playing poker and i think betcoin.tm has a good promo for it.

Second time i got banned: at first i couldn't think of what reason will get my accnt banned again. I avoided playing with "d_unknown" and also i never chased any leaderboard again in fear of having my account banned again, but here it is, it happened again for the second time and i cant think of any reason why i got banned again. I contacted support and emailed you James, and I only received one reply from you asking me what is my username. I replied and waited, days passed and i followed up a few times but no reply. then i decided to post it in bitcointalk.org forum in betcoin's official thread. and betcoin told me that for some reason the emails that was sent to me was bounced back, i don't know why and how it happened. and he also told me that i got banned because of chat abuse. i just shrugged it off and thanked betcoin that once again my account was lifted.

After that; i am a bit more cautious than before, even made myself courteous on chat and didnt chase leaderboard and avoided playing with "d_unknown". But for the third time now i am banned again. And once again, I cannot think of any reason why i got banned? this is so frustrating James, I have been playing poker since 2009 and the day i discovered bitcoin poker sites, i loved it even more. do i deserve this kind of things? Don't you want to have a loyal player like me?

All i can think of why i got banned is for the past few days I have been using 2 laptops and 1 iPad to play in your site, but i never, even from the start, did multi account in your website. I play in whatever is available between my devices, my work laptop, my daughter's iPad and my wife's laptop. And also i noticed that with the 3 ban that i got it happens when i requested a cash out. Is it ever wrong to cash out?

James please i am writing you this email with all the respect from your site and I hope you can enlighten me why is this things happening to my account when all i want is to just play poker in your site?

I am looking forward for your answer.

Respectfully Yours,
Tripod

Hi betcoin.tm

I pretty much love playing in your site, specially with the promotions you have for players. But my account has been ban from poker for a few days now. My username is Tripod.

I already talked to the support and got connected to James through email. Support says my account is under security check. I emailed James and until now i havent got any reply as to why my account is under security check? and still i cant access poker.

If you have time please see my account and what will happen? It's frustrating to see your accnt gets ban when all you do is play every chance you get.

Hope to hear from you and more power!