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1  Economy / Service Announcements / Re: First international online pharmacy accepting Bitcoin! on: September 05, 2013, 06:41:49 PM
Yes, I am curious why "theswisspharmacy" won't ship to Switzerland ...

Some of those countries (including Switzerland & nordic countries) have very strict customs laws.

EDIT: Lol, didn't realize the name of the website, thats pretty funny.

Hi this is Urs from theswisspharmacy.com
We are unfortunately unbaled to send medication to many jurisdictions, as the import regulations are simply too strict, it would be very likely for the medication to be stopped by the customs.
2  Economy / Service Announcements / Re: First international online pharmacy accepting Bitcoin! on: September 05, 2013, 06:36:25 PM
The website says that they accept btc, but at which rate?

Hi this is Urs from theswisspharmacy.com
We take the daily rate on bitstamp.com.
If you order we will send you a confirmation email within 24 hours, with the rate and the exact price.
We used to work with mtgox.com but they never paid us….
3  Economy / Exchanges / Re: MTGOX has not paid us since 26th of June! on: August 23, 2013, 03:54:01 PM
MTGOX.com has not paid us since 26th of June, have others also experience the same with them?

Dear Bitcoin community, we instructed MTGOX.com on 26th of June 2013 to pay out USD 1,954.
We have still not been paid, we contacted them several times, but we have just received the same excuse that their bank is delaying the payout, please read the correspondence below. (Text in the ticket starts at the bottom).
We are very concerned, as we now have more funds with MTGOX, they are supposed to be the leaders in trading Bitcoins, but I guess we have to leave them if they don’t pay out. Can anyone suggest a good alternative to MTGOX?



not acceptable for us, we expect payment by the 30th July, if not received we will terminate our account and post this case in several forums.
Please don’t hesitate to contact us for any questions you may have.
 
With best regards
 
Urs Moeckli
 
Swiss Enterprises Ltd.
20 Rue Adrien Lachenal
1207 Geneva
Switzerland
info@theswisspharmacy.com
Tel. +41-22-5883001 Fax +41-22-5802789
www.theswisspharmacy.com
 

________________________________________
From: Nancy <notifications-info@mtgox.com>
Date: Thu, 25 Jul 2013 06:17:03 +0000
To: Urs Moeckli<info@theswisspharmacy.com>
ReplyTo: Support Desk <info@mtgox.com>
Subject: [Support Desk] Re: Withdrawal - USD - 26.6.2013 (ticket #103171)

## Please do not write below this line ##
Ticket #103171: Withdrawal - USD - 26.6.2013


Your request (#103171) has been updated.
To review the status of the request and add additional comments, follow the link below:
http://support.mtgox.com/tickets/103171
You can also add a comment by replying to this email.
________________________________________

Nancy, Jul 25 15:17 (JST):
Hello,
Thank you for contacting us regarding your withdrawal request.
Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process.
Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.
It will take a few weeks to get back to normal, and we thank you for your patience during this time.
Again, we apologize for the delay and we will contact you once your withdrawal has been processed.

Best regards,
Mt.Gox Team
https://www.mtgox.com
[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]
________________________________________

Michael Support, Jul 25 11:50 (JST):
Request #106554 "We did not receive payment from ..." was closed and merged into this request. Last comment in request #106554:
Dear Nancy,
Again 9 days passed, and we did not receive your payment.
As we are now waiting for 1 month, this is not acceptable any longer, we herewith inform you that we will wait till 30th of July for your payment.
If we do not receive your payment by then, we will take the following steps:
1) We will no longer use your service and will work with one of your competitors.
2) We will post this case in the Bitcoin forums, where we are active members and reach out to many of your customers.

With best regards
Urs Moeckli
Managing Director
Swiss Enterprises Ltd.
20 Rue Adrien Lachenal
1207 Geneva
Switzerland
billing@theswisspharmacy.com
Tel. +41-22-5883001 Fax +1-888-3388908
www.theswisspharmacy.com



From: Nancy [mailto:notifications-info@mtgox.com]
Sent: Samstag, 13. Juli 2013 08:57
To: Urs Moeckli
Subject: [Support Desk] Re: Withdrawal - USD - 26.6.2013 (ticket #103171)
## Please do not write below this line ##
Ticket #103171: Withdrawal - USD - 26.6.2013

Your request (#103171) has been updated.
To review the status of the request and add additional comments, follow the link below:
http://support.mtgox.com/tickets/103171
You can also add a comment by replying to this email.
________________________________________
Nancy, Jul 13 15:57 (JST):
Hello,
Thank you for the email. As USD withdrawals were suspended for a week and resumed as per press release
https://mtgox.com/press_release_20130704.html
The increased volumes of withdrawals has made it difficult for our bank to process the transactions smoothly and within a timely manner, which has created unnecessary delays for our global customers.
Management is working to improvise and also bring in more withdrawal options. We would appreciate your patience and understanding in this regard.
I'll track the withdrawal and will sure update you once processed.
Best regards,
Mt.Gox Team
https://www.mtgox.com
[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]
________________________________________
Urs Moeckli, Jul 13 14:51 (JST):
Dear Support,
we notreceived the below payment from you.
(1 page, 34 results) 1
2013/06/26 00:26:16 Withdraw Status: confirmed $1,954.00000 $0.82363
Withdraw to account BARCLAYS BANK (SEYCHELLES) LTD
------------------
Submitted from: https://mtgox.com/trade/account-history?currency=USD
________________________________________

Urs Moeckli, Jul 22 19:38 (JST):
Dear Nancy,
Again 9 days passed, and we did not receive your payment.
As we are now waiting for 1 month, this is not acceptable any longer, we herewith inform you that we will wait till 30th of July for your payment.
If we do not receive your payment by then, we will take the following steps:
1) We will no longer use your service and will work with one of your competitors.
2) We will post this case in the Bitcoin forums, where we are active members and reach out to many of your customers.
With best regards
Urs Moeckli
Managing Director
Swiss Enterprises Ltd.
20 Rue Adrien Lachenal
1207 Geneva
Switzerland
billing@theswisspharmacy.com
Tel. +41-22-5883001 Fax +1-888-3388908
www.theswisspharmacy.com (http://www.theswisspharmacy.com/)

________________________________________

Nancy, Jul 13 15:57 (JST):
Hello,
Thank you for the email. As USD withdrawals were suspended for a week and resumed as per press release
https://mtgox.com/press_release_20130704.html
The increased volumes of withdrawals has made it difficult for our bank to process the transactions smoothly and within a timely manner, which has created unnecessary delays for our global customers.
Management is working to improvise and also bring in more withdrawal options. We would appreciate your patience and understanding in this regard.

I'll track the withdrawal and will sure update you once processed.
Best regards,
Mt.Gox Team
https://www.mtgox.com
[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]
________________________________________

Urs Moeckli, Jul 13 14:51 (JST):
Dear Support,
we notreceived the below payment from you.
(1 page, 34 results) 1
2013/06/26 00:26:16 Withdraw Status: confirmed $1,954.00000 $0.82363
Withdraw to account BARCLAYS BANK (SEYCHELLES) LTD
------------------
Submitted from: https://mtgox.com/trade/account-history?currency=USD


This email is a service from Support Desk.

Message-Id:F9MMMH81_51f0c2dfa95db_6d8434c08891478b_sprut




We have closed our account with MTGOX as they never paid, shifted our Bitcoins to Bitstamp.com hope they pay, but I have heard from others that they do pay....
4  Economy / Exchanges / Re: MTGOX has not paid us since 26th of June! on: August 06, 2013, 01:03:34 PM
Thank you all, for your feedback.

Today we informed MTGOX about this post please see the reply below.

“Eiden, Aug 06 20:45 (JST):
Hello,
Thank you for waiting and sorry for delay. We are processing the withdrawals manually. We are still working with our bank to have the issues sorted and we expect to have this sorted out soon.
Processing manually it involves lot of man power and time and we are doing our best to do this and your withdrawal should be processed soon.
You still have the option to cancel your withdrawal and send the funds to your account. Please let us know if you have an idea to this.
Best regards,
Mt.Gox Team
https://www.mtgox.com
[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]“

As far as I understand, this means we can cancel the withdrawal and get back to the same status as we had on 26st of June, they must be kidding, unbelievable!
5  Economy / Trading Discussion / Re: Mt Gox Delays - a discussion with CS on: August 06, 2013, 08:55:56 AM
I slowly gather that this issue is affecting so many MTGOX clients or all?.
We are waiting for a payout since the 26th of June 2013, only received standard replies from MTGOX, please see our post https://bitcointalk.org/index.php?topic=268313.new#new.

We have created accounts with bitpay.com and CampBX.com now. Before I transfer Bitcoins to one of them, can anyone tell us something about them? Do they pay half way on time?
6  Economy / Exchanges / MTGOX has not paid us since 26th of June! on: August 05, 2013, 09:44:45 AM
MTGOX.com has not paid us since 26th of June, have others also experience the same with them?

Dear Bitcoin community, we instructed MTGOX.com on 26th of June 2013 to pay out USD 1,954.
We have still not been paid, we contacted them several times, but we have just received the same excuse that their bank is delaying the payout, please read the correspondence below. (Text in the ticket starts at the bottom).
We are very concerned, as we now have more funds with MTGOX, they are supposed to be the leaders in trading Bitcoins, but I guess we have to leave them if they don’t pay out. Can anyone suggest a good alternative to MTGOX?



not acceptable for us, we expect payment by the 30th July, if not received we will terminate our account and post this case in several forums.
Please don’t hesitate to contact us for any questions you may have.
 
With best regards
 
Urs Moeckli
 
Swiss Enterprises Ltd.
20 Rue Adrien Lachenal
1207 Geneva
Switzerland
info@theswisspharmacy.com
Tel. +41-22-5883001 Fax +41-22-5802789
www.theswisspharmacy.com
 

________________________________________
From: Nancy <notifications-info@mtgox.com>
Date: Thu, 25 Jul 2013 06:17:03 +0000
To: Urs Moeckli<info@theswisspharmacy.com>
ReplyTo: Support Desk <info@mtgox.com>
Subject: [Support Desk] Re: Withdrawal - USD - 26.6.2013 (ticket #103171)

## Please do not write below this line ##
Ticket #103171: Withdrawal - USD - 26.6.2013


Your request (#103171) has been updated.
To review the status of the request and add additional comments, follow the link below:
http://support.mtgox.com/tickets/103171
You can also add a comment by replying to this email.
________________________________________

Nancy, Jul 25 15:17 (JST):
Hello,
Thank you for contacting us regarding your withdrawal request.
Due to a change in our banking system we are currently experiencing a back-log of withdrawals that we need to process.
Our team is working hard to increase transaction speeds, but there is approximately a two-week back-log we need to overcome.
It will take a few weeks to get back to normal, and we thank you for your patience during this time.
Again, we apologize for the delay and we will contact you once your withdrawal has been processed.

Best regards,
Mt.Gox Team
https://www.mtgox.com
[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]
________________________________________

Michael Support, Jul 25 11:50 (JST):
Request #106554 "We did not receive payment from ..." was closed and merged into this request. Last comment in request #106554:
Dear Nancy,
Again 9 days passed, and we did not receive your payment.
As we are now waiting for 1 month, this is not acceptable any longer, we herewith inform you that we will wait till 30th of July for your payment.
If we do not receive your payment by then, we will take the following steps:
1) We will no longer use your service and will work with one of your competitors.
2) We will post this case in the Bitcoin forums, where we are active members and reach out to many of your customers.

With best regards
Urs Moeckli
Managing Director
Swiss Enterprises Ltd.
20 Rue Adrien Lachenal
1207 Geneva
Switzerland
billing@theswisspharmacy.com
Tel. +41-22-5883001 Fax +1-888-3388908
www.theswisspharmacy.com



From: Nancy [mailto:notifications-info@mtgox.com]
Sent: Samstag, 13. Juli 2013 08:57
To: Urs Moeckli
Subject: [Support Desk] Re: Withdrawal - USD - 26.6.2013 (ticket #103171)
## Please do not write below this line ##
Ticket #103171: Withdrawal - USD - 26.6.2013

Your request (#103171) has been updated.
To review the status of the request and add additional comments, follow the link below:
http://support.mtgox.com/tickets/103171
You can also add a comment by replying to this email.
________________________________________
Nancy, Jul 13 15:57 (JST):
Hello,
Thank you for the email. As USD withdrawals were suspended for a week and resumed as per press release
https://mtgox.com/press_release_20130704.html
The increased volumes of withdrawals has made it difficult for our bank to process the transactions smoothly and within a timely manner, which has created unnecessary delays for our global customers.
Management is working to improvise and also bring in more withdrawal options. We would appreciate your patience and understanding in this regard.
I'll track the withdrawal and will sure update you once processed.
Best regards,
Mt.Gox Team
https://www.mtgox.com
[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]
________________________________________
Urs Moeckli, Jul 13 14:51 (JST):
Dear Support,
we notreceived the below payment from you.
(1 page, 34 results) 1
2013/06/26 00:26:16 Withdraw Status: confirmed $1,954.00000 $0.82363
Withdraw to account BARCLAYS BANK (SEYCHELLES) LTD
------------------
Submitted from: https://mtgox.com/trade/account-history?currency=USD
________________________________________

Urs Moeckli, Jul 22 19:38 (JST):
Dear Nancy,
Again 9 days passed, and we did not receive your payment.
As we are now waiting for 1 month, this is not acceptable any longer, we herewith inform you that we will wait till 30th of July for your payment.
If we do not receive your payment by then, we will take the following steps:
1) We will no longer use your service and will work with one of your competitors.
2) We will post this case in the Bitcoin forums, where we are active members and reach out to many of your customers.
With best regards
Urs Moeckli
Managing Director
Swiss Enterprises Ltd.
20 Rue Adrien Lachenal
1207 Geneva
Switzerland
billing@theswisspharmacy.com
Tel. +41-22-5883001 Fax +1-888-3388908
www.theswisspharmacy.com (http://www.theswisspharmacy.com/)

________________________________________

Nancy, Jul 13 15:57 (JST):
Hello,
Thank you for the email. As USD withdrawals were suspended for a week and resumed as per press release
https://mtgox.com/press_release_20130704.html
The increased volumes of withdrawals has made it difficult for our bank to process the transactions smoothly and within a timely manner, which has created unnecessary delays for our global customers.
Management is working to improvise and also bring in more withdrawal options. We would appreciate your patience and understanding in this regard.

I'll track the withdrawal and will sure update you once processed.
Best regards,
Mt.Gox Team
https://www.mtgox.com
[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]
________________________________________

Urs Moeckli, Jul 13 14:51 (JST):
Dear Support,
we notreceived the below payment from you.
(1 page, 34 results) 1
2013/06/26 00:26:16 Withdraw Status: confirmed $1,954.00000 $0.82363
Withdraw to account BARCLAYS BANK (SEYCHELLES) LTD
------------------
Submitted from: https://mtgox.com/trade/account-history?currency=USD


This email is a service from Support Desk.

Message-Id:F9MMMH81_51f0c2dfa95db_6d8434c08891478b_sprut

7  Economy / Service Announcements / Re: First international online pharmacy accepting Bitcoin! on: May 23, 2012, 08:34:57 PM
Dear koin,
You can search for the brand name and also for the active ingredient.
We will check the availability of clindamycin and will get back to you directly.
8  Economy / Service Announcements / Re: First international online pharmacy accepting Bitcoin! on: May 23, 2012, 07:31:12 PM

This website has not contacted us and requested us to provide them with any information license number etc. We have not requested them to verify us as they charge pharmacies to do so!
You can check us up in the internet and post any negative post about us in this forum! We have only found positive comments about us since we started out company mid 2009.



Uhm...no,but…:
First, it's free! LegitScript offers this service at no cost. The certification process looks at eleven standards to see if your pharmacy is safe for patients.

  • We generally will not approve an online pharmacy if the WhoIs (registrant) information is anonymous or privacy-protected. You can check whether your information is currently privacy-protected at Domain Tools.
  • Under no circumstances will we approve an online pharmacy that fills prescriptions solely on the basis of an online questionnaire.
  • We do not approve websites sourcing prescription drugs in a way that the FDA has indicated is contrary to US law (meaning, "Canadian" or other foreign pharmacy websites).

I was their first bitcoin sale.  Smiley  I highly recommend theswisspharmacy.com.  They ship very fast and the product is always perfect.

Hi chmod755
Thank you for this information.
We were of the impression that you had to pay for the service, similar websites charge for their service.
We will see if we can get approved by them, don’t know if you need a US license thouth.


Quote from: evoorhees
I purchased a couple days ago with these guys, and Urs (the owner) has been wonderful. My intuition thus far is that swisspharmacy is legit, and I'll report back when I receive my order.

1/unconfirmed so far …… waiting for evoorhees Wink
9  Economy / Service Announcements / Re: First international online pharmacy accepting Bitcoin! on: May 23, 2012, 04:47:02 PM

This website has not contacted us and requested us to provide them with any information license number etc. We have not requested them to verify us as they charge pharmacies to do so!
You can check us up in the internet and post any negative post about us in this forum! We have only found positive comments about us since we started out company mid 2009.
10  Economy / Service Announcements / First international online pharmacy accepting Bitcoin! on: May 23, 2012, 02:56:21 PM
Dear Bitcoin Community!

We would like to inform all of you that we are the first international online pharmacy accepting Bitcoin!
We have extended our special 10% discount for all orders paid with Bitcoins till the 16th of June.
Please check out our website www.theswisspharmacy.com.  If you don’t find the medication you require, please contact us, we will try and source it for you. We don’t offer illegal drugs.

With best regards

Urs Moeckli

Swiss Enterprises Ltd.
20 Rue Adrien-Lachenal
1207 Geneva
Switzerland
billing@theswisspharmacy.com
Tel. +41-22-5883001 Fax +1-888-3388908
www.theswisspharmacy.com
11  Other / Beginners & Help / Re: We are looking for a processor that will integr. a Bitcoin solutionon on website on: May 12, 2012, 08:35:11 PM

There are places to buy bitcoins with credit cards and other conventional methods, but they must charge more than the exchange rate in order to cover the risk involved. I didn't mention them since it sorta defeats the purpose of using BTC, IMO.


I read in their FAQ’s
"Can I use a Credit Card, Debit Card, or Gift Card?
Yes.  You can use a credit card, debit card, gift card, or prepaid debit card:

WesternUnion.com online
Western Union inside a nearby store "


This means you have to send them money by Western Union which is as expensive as a wire transfer…..
12  Other / Beginners & Help / Re: We are looking for a processor that will integr. a Bitcoin solutionon on website on: May 12, 2012, 08:27:52 PM
1- Browsing internet i see this site: www.buybitcoin.com/



That was a great information.
Now I don’t want to offer buybitcoin.com to my clients if they are a scam, has anyone bought coins from them?
They are rather expensive I guess it is because of charge backs risks.
13  Other / Beginners & Help / Re: We are looking for a processor that will integr. a Bitcoin solutionon on website on: May 12, 2012, 08:09:04 PM
Where can my clients create an account and buy Bitcoins with a MasterCard/ AMEX?

No need to solve this problem.  Someone willing to give you their credit card number has little reason to want to pay with Bitcoin, so just take their credit card like usual.

The problem is that we cannot accept MasterCards as MasterCard does not process for online pharmacies, and only half my potential clients have a VISA card……
14  Other / Beginners & Help / Re: We are looking for a processor that will integr. a Bitcoin solutionon on website on: May 12, 2012, 08:06:37 PM
I spent some time to find out how new potential clients that I can convince to join the Bitcoin community charge their accounts with their credit card.
mtgox.com and aurumxchange.com seem to only allow them to charge with a wire transfer but not a VISA card. (In this case my clients could also transfer directly to my account….)

Where can my clients create an account and buy Bitcoins with a MasterCard/ AMEX?


Since bitcoins are non-reversible by design while credit card chargebacks are relatively easy (and a common practice for scammers), it will be difficult to find someone to accept them as payment.


Now that is a real a drawback!
I understand the problem though, just wonder how to convince new clients to go through the process of becoming a new Bitcoin member, if they can pay me directly with a wire transfer.
Looks like offering Bitcoins as a payment option on my website, is only convenient to existing Bitcoin users, or users that anyway want to use this option for other payments  as well.
15  Other / Beginners & Help / Re: We are looking for a processor that will integr. a Bitcoin solutionon on website on: May 12, 2012, 07:50:12 PM
I spent some time to find out how new potential clients that I can convince to join the Bitcoin community charge their accounts with their credit card.
mtgox.com and aurumxchange.com seem to only allow them to charge with a wire transfer but not a VISA card. (In this case my clients could also transfer directly to my account….)

Where can my clients create an account and buy Bitcoins with a MasterCard/ AMEX?
16  Other / Beginners & Help / Re: We are looking for a processor that will integr. a Bitcoin solutionon on website on: May 12, 2012, 06:37:03 PM
Thank you for your prompt and informative reply.
I will check the options and will get in contact with them.

Can you also tell me which company can turn my Bitcoins into USD and then transfer the money to my VISA card? I created an account with mtgox.com but they only transfer the funds to a bank account, this is very expensive though, especially for smaller amounts like 100-200 coins …..
17  Other / Beginners & Help / We are looking for a processor that will integr. a Bitcoin solutionon on website on: May 12, 2012, 05:55:31 PM
Hi to all of you, especially to tiptopgemdotcom, who introduced us to Bitcoin and to this forum.
Theswisspharmacy.com now accepts Bitcoins, we are currently working on a payment option for our website, so that customers can pay easily for their order.
 Can anyone recommend a processor that will integrate a Bitcoin solution to our website that will allow customers to receive the payment code, without us manually having to send them the link?
In the meantime we want to welcome all Bitcoin users and offer 10% discount on all orders paid with Bitcoins till 31st of May, 2012.
 Please visit our website, if you don’t find the product you need, just send us an email to info@theswisspharmacy.com, and we will try and source it for you. (Please note that we don’t offer any controlled/illegal drugs).
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