I did end up getting my transfer after a week. They said they needed to move btc out of cold storage. But still they did not reply to my other emails. Very very bad customer support.

I am having the same problem with cointrader.net. Funds are stuck in the queue since feb15. No response from numerous emails.

Exact same experience with cointrader. I have proof and screen shots. I have emailed a number of times from various email addresses. Tried calling newnote as well. No response. After trying to get my cdn cash out for months. I decided I would just buy bitcoin and transfer to another wallet. After doing an instant buy and the site telling me it would be a certain price. The buy ended up purchasing only a small amount of Bitcoin at that price and then bought the rest a varying higher prices up to $999 per Bitcoin. And then after all that disappointment it's been a week now and the bitcoins are still in the queue. This company is horrible and now that I see others now have same experience I wonder if they are scamming?