Well they are very slow and Keyur had this** to say in an interview but yet no phone number is available to contact them and they are not responding to my tickets.
**
However, users aren’t the same as exchanges. Mithawala said an exchange has to be transparent, visible and credible: it has to be backed by people you can name and phone numbers you can call.
I believe my funds will be 'unlocked' but the delay is plain wrong at this point.
This is a quote from an interview found here:
http://www.theregister.co.uk/2011/07/10/camp_bx_goes_live/