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Made the payment slip for my Bitinstant -> Bitstamp transfer and managed to do it to late and the reserves were down to $45. Sitting patiently and waiting for help from the support team there.
In the meantime I'm sitting here laughing at you guys crying over all of this like half of you didn't read this thread before doing your transfer.
You guys think that posting how upset you are is going to do anything? Their obviously trying and since it doesnt seem that they outsource their support to India they probably don't have exactly the man power their needing to fulfill so many (im guessing massive) amount of support tickets. Especially from you guys crying and sending multiple emails daily. You accept the risk by using their service and also by dealing in a virtual currency.
I don't think more negativity is going to help anything. I mean, complaining about the complainers...  It's best to do everything you can to help customer support solve the problem. Otherwise you are slowing things down. I could be wrong and I am probably being a pushover. Whatever. |
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Just got an email from Rachel (Bitinstant cs), funds are processed.
My BitStamp account now has it's funds after waiting 20hrs. (Used Bitinstant/ZipZap/MoneyGram to BitStamp.)
Good luck to the rest of you.
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Hello, this says you need 1 post to make PMs but I've posted more than once, it was recently though. Could I have to wait for the system to kick in?
Dunno. I've got 2h20m online time and more than enough posts but still no PM privileges. |
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Im a newbie thats a good introduction right?
Your story has touched my heart. Thank you. |
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Ever loaded up some targets with tannerite and shot at them? Good fun if you have the land  Hehe. I actually have a plan to do that once it warms up. I need to bring some unsuspecting friends to the range and surprise them when they shoot the innocuous looking bucket down range. The Bitinstant service is still a good service in my eyes. I haven't read about a single service that doesn't have it's drawbacks and/or hiccups. It's still bs, but I'm personally trying to keep a helpful and understanding attitude because I would like the problems to be solved as painlessly as possible for everyone involved. |
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Slowly, with the help of threads like this, I will eventually feel confident about my Bitcoin knowledge.
I hope.
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I only want PM privileges.
I can probably just wait but this post shouldn't cause any harm.
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I just want to send a PM.
Is patience free?
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So I guess I have to keep spamming until I'm able to send a pm to the bitinstant guy, so here's the first one. GODFUCKINGDAMMIT. . This is has been a very shitty week and I was at the end of my rope before this happened. GODFUCKINGDAMMIT I'm pissed.
I hear ya man. Things can only improve from this point. CEO posted less than 24hrs ago. I look forward to an update this evening, good news or bad. The unknown is scary and breeds paranoia in my brain... Bla bla bla.  Hey, if we get ripped off, you can come to my house and join me in shooting guns at old computers. I feel like it couldn't hurt the situation.  |
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Thanks OP. I am kind of a c*nt.  Great write-up. |
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The issue seems to be with Bitinstant, not Zipzap. Zip Zap will typically show the funds as processed, and then a hour or two... and sometimes SEVERAL days later Seth, Rachel, Charlie, etc. will push the payment through. Seems like it should be more efficient.... hopefully they will tighten up their ship and get it together eventually. The musical chairs thing they do with disappearing countries and payment avenues (Bitcoin address today, not tomorrow... BTC-E disappearing... ) doesn't really inspire confidence either. That said, they haven't lost any of my funds yet. (props please if they use this as their new slogan)  Better late than never, as they say. *shrug* |
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Hello all,
I'm Tom, new here and with digital currency.
Hope to have fun with this new hobby...
Hello good sir.  |
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Nerdy money market.
Bitcoins are surely interesting. Howdy howdy howdy.
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13 hours ago I transferred ~$100 through BitInstant to BitStamp and it still has not shown up. I just got a quick reply from customer service when I used the "Contact Us" form on their website. I got no response from support@bitinstant.com (email sent 10 hours ago). I will update this thread once I have something more to share. Oh, I just got a reply from customer service as I wrote this post. "I apologize for the delay. We have a low balance on the exchange that has caused orders to get ‘stuck’ in our system. As soon as we have the appropriate balance, I will manually transfer your order. Thanks for your patience!" I will update when the funds are in my BitStamp account. Problems are unavoidable, but BitInstant seems very willing to fix the problems. I'm content with the process so far... I too got the exact same email. I emailed them again and they said that they are getting the funds to me by "later today"... what the hell is this? This is suppsed to be a 1 HOUR ORDEAL. I am now on my 18th hour and STILL no bitcoins. I am NEVER using bitinstant again. And I totally agree they should have temporarily shut the site down and not accepted payments. And im sure there are still people getting hosed outta they're bitcoins. Yeah, I wish things had gone more smoothly too, but I see no purposeful wrondoing, just a hiccup. I suppose I didn't get the service I was promised, but I don't think it's worth putting myself in a bad mood... but if I have to wait a week or never get my funds, I will be pissed. Come on BitInstant, don't let us down.  (Well, don't let ME down... f*#k the rest. ) |
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13 hours ago I transferred ~$100 through BitInstant to BitStamp and it still has not shown up. I just got a quick reply from customer service when I used the "Contact Us" form on their website. I got no response from support@bitinstant.com (email sent 10 hours ago). I will update this thread once I have something more to share. Oh, I just got a reply from customer service as I wrote this post. "I apologize for the delay. We have a low balance on the exchange that has caused orders to get ‘stuck’ in our system. As soon as we have the appropriate balance, I will manually transfer your order. Thanks for your patience!" I will update when the funds are in my BitStamp account. Problems are unavoidable, but BitInstant seems very willing to fix the problems. I'm content with the process so far... |
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