These people are thieves plain and simple. Feel free to go back and search my issue so you don't get burned.
Yeah don't use Bitinstant. They purposely move your deposit to one of their accounts and pretend to try
to help you, all the while blaming YOU for the "error" you made. It is in fact their way of scamming people.
They do it at random so it looks like an accident and then blame the customer. Google around and you
will find a few people who are having this issue. Bitinstant support is naturally horrible since they NEVER
plan on giving you money once they do this. They also aggravate you to the point where they claim
you were just uncooperative so they can end their "service". Gareth and Yankee did NOTHING but banter
back and forth about how everything was MY fault and they were doing everything they could (which was nothing). And blamed me for being upset about it after a month. Bitinstant and their people are thieves
plain and simple. The only reason people keep using them is that they convince people it was all a
misunderstanding or they convince a user it was THEIR fault and not the fault of the system they
are using. And btw there is NO WAY to tell from the quote slip that the deposit is actually
going to where a user implied...You won't know the TRUE location until all is said and done.
The quote information DOES NOT verify the deposit is going to the
correct location and then once it's sent viola....it's in the wrong account and they can't help you!
Big surprise!! So when s#%$ hits the fan they just pretend it was you and not their system.
Already reported to BBB for selective fraud and have been on the phone with their AG.
Mine is NOT the first complain against them. Going to be hard unless we set up a class
action suit against them but we've been in contact with a few who have been scammed
and we're working on a solution. If you've been scammed I urge you to report it to BBB
and contact the AG in NY,NY.

My only hope is that more people don't get burned.

Yeah don't use Bitinstant. They purposely move your deposit to one of their accounts and pretend to try
to help you, all the while blaming YOU for the "error" you made. It is in fact their way of scamming people.
They do it at random so it looks like an accident and then blame the customer. Google around and you
will find a few people who are having this issue. Bitinstant support is naturally horrible since they NEVER
plan on giving you money once they do this. They also aggravate you to the point where they claim
you were just uncooperative so they can end their "service". Gareth and Yankee did NOTHING but banter
back and forth about how everything was MY fault and they were doing everything they could (which was nothing).
And blamed me for being upset about it after a month. Bitinstant and their people are thieves plain and simple.
The only reason people keep using them is that they convince people it was all a misunderstanding or they
convince a user it was THEIR fault and not the fault of the system they are using. And btw there is
NO WAY to tell from the emailed deposit slip that the deposit is actually going to where a user implied...
The quote information DOES NOT verify the deposit is going to the correct location and then once it's sent
viola....it's in the wrong account and they can't help you! Big surprise!! So when s#%$ hits the fan
they just pretend it was you and not their system. Already reported to BBB for selective fraud and have
been on the phone with their AG. Going to be hard unless we set up a class action suit against them but
we've been in contact with a few who have been scammed and we're working on a solution.

My only hope is that more people don't get burned.

I was in touch with MtGox. They froze the account and said they had talked
to Bitinstant support and were awaiting a rescinding and resending of the funds
then....nothing happened. They tell me they are still waiting on Bitinstant and
I have gotten no more updates/info from support since "Rachel" went to
"talk to her CEO about fixing this issue"
I have another account I was using beforehand with a family member and have
made multiple transactions so nah I didn't type in "exchange" instead of a number.
I just wanted to use a new account instead of the family account and I got hosed.
Would love to run this like $5k on my desk through Bitinstant....love to. My wife has
tons of shopping and crap to do...but we both agreed that being unable to fix a
roughly $500 error is not an excercise in longtime trust.

At least Gareth or Yankee are fixing your problems.
I still have no $$ after about a MONTH so I still call SCAM on Bitinstant
until I see otherwise.

OrderID fd66a7e3-ce45-4d0f-b20b-ccaeb23dea58
QuoteID 6f0f2f9c-43e3-427d-a363-39b01031971b

Bitinstant "somehow" turned my account # at MtGox
to "exchange". This happened on Feb 21 2013 17:55
Over 30 emails and STILL no $$.

Have been missing $480.05 since.

I've been in contact with Gareth and have now sent emails to Yankee. No responses in this matter.
Looking for a new place to funnel my $$ since this looks like its going sour >.>

Went to deposit funds on Thursday but used CVS Moneygram instead of Walmarts
due to location and time. All was well until I got my confirmation email. It said the
funds got sent to "exchange" account instead of the # I put in there. What the frack?
Went back and forth in emails with MtGox and Bitinstant and finally have MtGox saying that
they've located the deposit and frozen the account but are waiting on the reversal
and redeposit to my account ID. Sadly Bitinstant support seems to be ignoring me
now which really makes me sad. I and family/friends have exchanged quite a few
bitcoins through Bitinstant and MtGox but have always used Walmarts moneygram.
Note to self, don't use CVS anymore. Was wondering if someone might be able to
help me with this? Been several days and the items I wanted to purchase
aren't even up for auction anymore so it'd be really swell if someone could help me
get my $480.00 back >.<

[OBF-GNJWO-280]
ticket_2o3EwzV7JbR167XE

Jareth Fox

Yeah I've noticed no one is answering messages

Went to deposit funds on Thursday but used CVS Moneygram instead of Walmarts
due to location and time. All was well until I got my confirmation email. It said the
funds got sent to "exchange" account instead of the # I put in there. What the frack?
Went back and forth in emails with MtGox and Bitinstant and finally have MtGox saying that
they've located the deposit and frozen the account but are waiting on the reversal
and redeposit to my account ID. Sadly Bitinstant support seems to be ignoring me
now which really makes me sad. I and family/friends have exchanged quite a few
bitcoins through Bitinstant and MtGox but have always used Walmarts moneygram.
Note to self, don't use CVS anymore. Was wondering if someone might be able to
help me with this? Been several days and the items I wanted to purchase
aren't even up for auction anymore so it'd be really swell if someone could help me
get my $480.00 back >.<

[OBF-GNJWO-280]
ticket_2o3EwzV7JbR167XE

Jareth Fox

Went to deposit funds on Thursday but used CVS Moneygram instead of Walmarts
due to location and time. All was well until I got my confirmation email. It said the
funds got sent to "exchange" account instead of the # I put in there. What the frack?
Went back and forth in emails with MtGox and Bitinstant and finally have MtGox saying that
they've located the deposit and frozen the account but are waiting on the reversal
and redeposit to my account ID. Sadly Bitinstant support seems to be ignoring me
now which really makes me sad. I and family/friends have exchanged quite a few
bitcoins through Bitinstant and MtGox but have always used Walmarts moneygram.
Note to self, don't use CVS anymore. Was wondering if someone might be able to
help me with this? Been several days and the items I wanted to purchase
aren't even up for auction anymore so it'd be really swell if someone could help me
get my $480.00 back >.<

[OBF-GNJWO-280]
ticket_2o3EwzV7JbR167XE

Jareth Fox