Yes, totally agree with this.

For your information. The bonus is temporary closed and bonus algorithm is being rework. I think the case has been resolved since duckdice already return the player's deposit of 2BTC back to his account balance. Duckdice did not scam anyone. From my viewpoint, it was both sides fault, firstly the player should read the terms carefully before performing any action (for example cancelling the bonus in this case), but he didn't read it at all and simply clicked yes, yes and confirmed. Secondly, the terms is not clear enough in duckdice bonuses page, this could result in misunderstanding by some players. However, it is still a good ending as the player already get back his own deposit of 2BTC, and thus I think the case has been resolved and it was fair enough to both parties.

An additional information. There is a troll called game-protect is thinking in a different way, which is totally nonsense at all, because he is asking for additional 7BTC that he claimed it as player's profits?? Maybe the troll is just trying to get some attention to his services?? I don't know the intention of this troll. Do check also with his negative trust. Again, from my viewpoint, the player did not complete the wagering requirement and thus any winning can not be counted as player's profits, additionally it was the player fault for not reading any terms before clicking the cancel button. Therefore, we are now ignoring the troll with his nonsense comments, I do not know whether he is still posting negativity with his nonsense thinking or not, kindly read back the previous post for more information and judge it by yourself. 

Yeah, everyone know the truth. Ignoring the troll with his non sense post is always the best move
By the way, congratulations to the new vips samiest

Exactly, his words does not make any sense at all. I have no idea why he keeps giving complaints without even think about it.   Anyway, good move for ignoring his words.  

To make it clear to those who cannot understand the case, player only deposit 2 BTC, his balance was 2 BTC before claiming the bonus, the bonus come with terms and conditions, player did not complete the requirement and thus any winning while bonus is active cannot be counted as player profit. Game-protect simply don't understand about HOW THE BONUS WORK, we should just ignore the nonsense comments.

Yes, it was both sides fault, but I believe this case has been resolved. Everyone is moving on, the player who clicked the cancel button already got back his deposit balance, the player did not complete the wagering requirement and thus the winning should not be counted, the result is fair for both parties. Maybe the so called game-protect just can't understand how the bonus should work?    Or maybe game-protect is trying to get some "donation" from Duckdice by spreading negativity?  Or maybe something else?
By the way, we can always choose to ignore the nonsense comments from game-protect, nobody knows what are he trying to achieve here.

Exactly, we should ignore the nonsense comments from Game-protect. The case has been resolved as the player already get back his deposit, which is fair to both parties.


Good move, everyone should prepare for this.

You can use math to calculate the expected value of the user's balance, but it is still a possibility.

These kind of bonus should come with terms and conditions to avoid unethical actions from players (such as the mentioned loop). This is how the bonus algorithm should work, otherwise if your funds are remain the same while cancelling the bonus, everyone will claim the bonus and cancel whenever they lose the bonus, they can simply claim again and continue the loop afterward. To make it clear, you are not being forced to bet, your funds will remain in the balance if you did not wager(lose) it, for example, if you make a deposit, you claim the bonus and immediately cancel the bonus, you won't lose anything, or maybe if you make a few bets which resulting in lose, this is the only way that affecting your balance, which means the player funds are being use for wager before the bonus funds, and this should be mentioned in the terms and conditions to avoid any misleading. Spreading negativity will not help the case. Although it was the player fault for not reading anything before proceeding to click the cancel button. Duckdice has refund the player's deposit. The player should read and ask before performing those action, but he didn't. In this case, I can only see that the terms and conditions are not clear, which could misleading part of the players.

He did not complete the wagering requirement, we can't simply say statistically while involve in gambling. He may win or lose the entire balance before completing the requirement.

Most casino did this, player could end up cancelling the entire balance after part of wagering requirement has been done, except most of them are clearly written in the terms and conditions that Real Money will be use first before the bonus balance is used. They make it clear, but Duckdice didn't. Duckdice use the same algorithm, thus they should actually write in this way (Main account funds will be used before any bonus funds, an example took from FortuneJack), real balance will be locked while bonus is active is the only reason that misleading the players.

Duckdice didn't make it clear in the terms and conditions, that was their fault, BUT, when cancelling a bonus, there will be a popup box showing up how much balance will be left in your account after cancelling your bonus, if player read before clicking any Cancel | Button, they should know! Even if they are clicking too fast, there will be a second windows to ask for the confirmation, player should read! This was the player fault. Again, player should READ CLEARLY before performing these kind of action, just taking a few minutes to read, easy task, it is the player responsibility. You cannot simply ask for a refund just because of your own mistake. In this case, cancelling the bonus without reading clearly was the player fault, and Duckdice still refund his deposit of 2BTC, fair enough.

Yes, he has all rights to clear the bonus before the Cancel Bonus is clicked. His faults is not to read the terms before cancelling the bonus as it is clearly stated in his own post (He simply clicked cancel bonus and are you sure? in 1 second without reading ANYTHING), based on my experiences, the pop-up box clearly stated how much balance will be left in the account when the bonus is cancelled. Everyone should read all the terms carefully before performing these kind of action. He can win more or lose the entire balance, so there will be no statistically lose only 0.85 BTC, he have to complete the wagering requirement within 30 days, it's not that easy to clear the requirement, at least he already get back his own deposit of 2 BTC, fair enough.

Duckdice shouldn't call him a terrorist, the same for us, we shouldn't simply call anyone a scammer. For this, I'm not supporting both of them. 

Exactly, I don't think that they should pay him 7 BTC, Duckdice is kind enough to give back his 2 BTC, it was his own fault, and wait? game-protect? statistically? Gambling is still gambling, there's a chance for him to win more or even lose the entire balance. Duckdice is a very good site with great potential, I think the red tagged should now be cleared.

It took a lot of time and effort to unlock the bonus, but at least it is possible to unlock it with reasonable requirement. It is challenging and fun, I see nothing wrong with their bonus terms as I was able to cancelled the bonus and took back my balance with some deduction of my balance which I lose while playing the game. Which means their bonus algorithm was wagering the player balance first before the bonus, most casino did the same. Except the terms was was not clear enough and thus confuse some of the players.
  
Maybe they can simply change their terms to these, to avoid any problems in the future.

1. The bonus will be locked at the beginning.
2. Bonus will be unlocked for player when player balance has lose their own balance.
(So that the player can continue to complete the wagering requirement using the bonus.)
3. When a bonus is active, withdrawal will be disabled.
3. Bonus can be cancelled at anytime, thus player will be able to withdraw their own balance at anytime. But any winning will be forfeited.
(Some player may wish to withdraw their balance instead of being force to complete the requirement, thus a cancel function is require for them)

Note* Only bonus balance is being locked here, players are using their real balance to place the bet, thus losing bet will result in the deduction of their real balance. Since it is a bonus, any winning (if there is any) should be forfeited, otherwise it is not fair to those who didn't claim the bonus OR maybe all players will claim the bonus.

Example: Player A claimed the bonus, win and get profits, he/she decided to cancel the bonus and withdraw the winning. Player B who didn't claim the bonus, win and get profits, withdraw. Both of them win and get profits, but what if we say if Player A manage to complete the wagering requirement? Player A will get his winning + bonus, but Player B will only get his winning. In the case of Losing, both player lose the same. Therefore, winning should be forfeited when a bonus is claimed / active.

Some player might say it is unfair since losing will resulting in deduction of balance, but winning will be forfeited, it is your decision to claim the bonus, bonus is not a free money, if you don't want to take the challenge (wagering requirement), you shouldn't claim the bonus.

With these terms, player will always need to wager with their own balance first before unlocking any bonus balance, when player decided to cancel the bonus, they will left only with their own balance minus any lose amount, thus avoiding any loop happen such as deposit, claim bonus, lose the bonus, withdraw and deposit again and again.

Agree with this, most casino did this, players will always have to wager their actual balance first. I think Duckdice already using this methods but it is not clearly stated in their Terms and Conditions, I've notice that once we claimed the bonus, after a few lose (small lose) if we cancel the bonus, we will get back our actual balance with some deduction (those amount is actually what we lose), Duckdice should just take this as the consideration and change their terms and conditions, players will first wager their balance before the bonus balance is unlock.

Finally the long wait is ended, my account has been returned along with my balance including a bonus of 0.01, well done and thanks to PD Team, micro and stunna. They are working hard behind the scene.

Yes, I can't access to my account too. It's been 3 days now and I checked my username via chat box, all of my account stats are cleared, I had 0.08+ btc (approximately) before the maintenance and submitted a ticket, replied to their question but was no response after the first reply Lol...  Ticket number: 15301.   

Same here, I've no idea how long will it take to solve this. Hopefully it will be very soon...

Same here, I'm still waiting and the same unauthorized error. Hopefully will be fixed really soon. 

hmmm... I'm still waiting for my account too. seems like no luck for me haiz...

Congratulation Shadobitz. Good for you, I'm still waiting for my turn to come.

It is good if lot of accounts can be sorted out within couple of hours. Hopefully can get back my account as well as I've replied to the support ticket for their question.