knightzk02
Newbie
 Offline
Activity: 28
Merit: 0
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August 20, 2016, 08:31:03 AM |
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I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.
Login page --> Forgot Password --> Contact Support (bottom) Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends. +1 They asked me the same question and I replied those answer 13+ hours ago.  They asked for recent BET ID and recent bet amount etc, I gave to them. Not sure why they're asking these question Lol. Hopefully I can get back my account really soon. |
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Fromnmile
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August 20, 2016, 08:53:20 AM |
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I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.
Login page --> Forgot Password --> Contact Support (bottom) Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends. +1 They asked me the same question and I replied those answer 13+ hours ago. They asked for recent BET ID and recent bet amount etc, I gave to them. Not sure why they're asking these question Lol. Hopefully I can get back my account really soon. Yes Wwhats happened? Its all happened to me to But i dont have bet id or this answers well I lost my best account And why say me userbame not found instead recovery progress |
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Fromnmile
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August 20, 2016, 09:00:50 AM |
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Whats happenings when too people know future Becausesaw them
U know
I can effect many process
Specialy dice effects
So
Please call me lucy (regards scarlet Johansson acting)
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knightzk02
Newbie
Offline
Activity: 28
Merit: 0
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August 20, 2016, 09:04:34 AM |
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I am still unable to login to my account, where can I submit a ticket, I do not see the option, only login window and join window come up.
Login page --> Forgot Password --> Contact Support (bottom) Did that, they got back to me asking me how much I had in the account before it vanished and other questions that clearly does not look good at all. This looks like the end my friends. +1 They asked me the same question and I replied those answer 13+ hours ago. They asked for recent BET ID and recent bet amount etc, I gave to them. Not sure why they're asking these question Lol. Hopefully I can get back my account really soon. Yes Wwhats happened? Its all happened to me to But i dont have bet id or this answers well I lost my best account And why say me userbame not found instead recovery progress As MICRO said there will be a compensate plan for the waiting time. Let's just wait for our account coming back. PD is one of the oldest platform and I believe that they're not going to shut it down easily. Just feel frustrated about their support are quite slow... |
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O.Owly
Newbie
Offline
Activity: 20
Merit: 0
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August 20, 2016, 09:07:26 AM |
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Your request (15419) has been received and is being reviewed by our support staff.
Waiting ;C
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WishICanTurnBackTime
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August 20, 2016, 09:39:39 AM |
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Support ticket has been sent. Now waiting for reply from the support team. "unauthorized" error message when try to login my account but there is no problem creating a new account what is happening?  I cleared my browser history, cookies and cache and still it doesnt work. Hope they fix fast! Its been 3 days. |
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MICRO
Legendary
Offline
Activity: 2464
Merit: 1037
CEO @ Stake.com and Primedice.com
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August 20, 2016, 09:51:24 AM |
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Hey,
We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.
Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.
Sorry again for the inconvenience.
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Script3d
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August 20, 2016, 10:59:53 AM |
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i need help how do i get api key i need it to use seuntijie dice bot
if someone tell me i will appreciate it
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Dyatrev
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August 20, 2016, 11:03:21 AM |
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i need help how do i get api key i need it to use seuntijie dice bot
if someone tell me i will appreciate it
having same problem how to get api key instructions on site isnt useful for me |
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dickchaneyboy
Newbie
Offline
Activity: 7
Merit: 0
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August 20, 2016, 11:12:03 AM |
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Hey,
We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.
Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.
Sorry again for the inconvenience.
To Micro and Team...thx guys. I also submitted a ticket yesterday(only one) no.15363 and are also just waiting for my account Ga*******y26 to become authorized. My BTC was sitting at 3.56 BTC at time of failure so I'm a bit anxious to see my money again  PS: Micro I sent you a PM with the whole story. |
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Askooo
Newbie
Offline
Activity: 15
Merit: 0
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August 20, 2016, 11:14:42 AM |
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Hey,
We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.
Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.
Sorry again for the inconvenience.
To Micro and Team...thx guys. I also submitted a ticket yesterday(only one) no.15363 and are also just waiting for my account Ga*******y26 to become authorized. My BTC was sitting at 3.56 BTC at time of failure so I'm a bit anxious to see my money again yes man and im my account u:askooo |
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knightzk02
Newbie
Offline
Activity: 28
Merit: 0
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August 20, 2016, 11:44:46 AM |
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Hey,
We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.
Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.
Sorry again for the inconvenience.
It is good if lot of accounts can be sorted out within couple of hours. Hopefully can get back my account as well as I've replied to the support ticket for their question. |
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shadobitz
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August 20, 2016, 11:58:02 AM |
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Hey,
We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.
Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.
Sorry again for the inconvenience.
Thanx MICRO and the support team for your hard to sort out this issue, now I can login with my account without any issue and everything working fine for me there, that is very strange to know about some people sent 10 -50 tcikets, so this will make slower the process to get fixed that issue. |
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knightzk02
Newbie
Offline
Activity: 28
Merit: 0
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August 20, 2016, 12:01:29 PM |
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Hey,
We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.
Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.
Sorry again for the inconvenience.
Thanx MICRO and the support team for your hard to sort out this issue, now I can login with my account without any issue and everything working fine for me there, that is very strange to know about some people sent 10 -50 tcikets, so this will make slower the process to get fixed that issue. Congratulation Shadobitz. Good for you, I'm still waiting for my turn to come. |
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Askooo
Newbie
Offline
Activity: 15
Merit: 0
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August 20, 2016, 12:54:52 PM |
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when they open the access to the account? wagered done
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O.Owly
Newbie
Offline
Activity: 20
Merit: 0
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August 20, 2016, 12:55:31 PM |
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i need help how do i get api key i need it to use seuntijie dice bot
if someone tell me i will appreciate it
having same problem how to get api key instructions on site isnt useful for me More -> api section |
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Askooo
Newbie
Offline
Activity: 15
Merit: 0
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August 20, 2016, 01:01:57 PM |
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Hey,
We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.
Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.
Sorry again for the inconvenience.
when they open the access to the account? wagered done |
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bitfau
Newbie
Offline
Activity: 4
Merit: 0
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August 20, 2016, 01:04:06 PM |
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Hey,
We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.
Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.
Sorry again for the inconvenience.
Thank you so much! My balance is back. Your doing it well! ( 18 hours gone after i contacted via ticket!) No sarcasm gj. |
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Askooo
Newbie
Offline
Activity: 15
Merit: 0
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August 20, 2016, 01:08:56 PM |
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Hey,
We are working on this. Please be patient. A lot of accounts will be sorted out in next couple of hours.
For the rest please submit ONLY 1 ticket. That is very important.
Some people send 10 - 50 tickets and its very hard for me to do the legit ones fast.
Sorry again for the inconvenience.
Thank you so much! My balance is back. Your doing it well! ( 18 hours gone after i contacted via ticket!) No sarcasm gj. nice !!! and I look forward to |
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Eremitos
Member
Offline
Activity: 75
Merit: 10
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August 20, 2016, 01:16:47 PM |
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To Micro and Team...thx guys. I also submitted a ticket yesterday(only one) no.15363 and are also just waiting for my account Ga*******y26 to become authorized. My BTC was sitting at 3.56 BTC at time of failure so I'm a bit anxious to see my money again PS: Micro I sent you a PM with the whole story. Man, what is your PD nickname, cause there is quiz about it on chat right now and I wanna win 500k.  |
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