Netteller is asking for "bitpay invoice url", they will cancel the claim if not received within 48 hours. Emailed bitpay customer care does anyone have any advise on how to get this number?

Good news is it sounds like if that happens they will refund the $.

Thanks for all he responses. Learning a lot here.

If the bitcoin was sent from insight is it correct to assume we would still control the address?

Thanks for the quick reply. My understanding was they couldn't deny as well. When I look at their site though it clearly says "denied" under the transaction instead of "pending" or "approved."

Thanks again.

Hello, I have been using bitcoin for a short time mainly for online gambling sites and money transfers between other bitcoin users.

Recently, a friend sent roughly $1000 worth of bitcoin to Netteller and despite the transaction being confirmed on the senders side, the transaction shows up as "denied" on nettellers end.

Netteller was contacted and we were told it would be refunded within 3 business days. Based on what I know about bitcoin (which isn't much) it seemed like it is not that easy and may take some work on nettellers end. I have no clue really but I felt like they were just blowing us off instead of giving facts.

Please advise. And thanks for the forum. I just found this and look forward to browsing and contributing.