I've loaded some money there and made some exchange operations, now leaving my feedback on this forum.
My account's statement:
Details on 2 simple exchange transactions:
I wrote to support asking why these 2 operations ate just about 230$ and here is an answer:
Dear Mr Alex
Many thank for contact us
Please noted that when you exchange money you have to follow our bank
rate and + 3% convert fees charge by bank. (we never encourage any
customer exchange too much because you will lost much in fees charge by
bank ) our system only charge 0.5% fees on top of 3% bank fees.
We strongly advice you deposit usd and load fund direct with your USD
fund, please no using exchange system which will make you lost in
exchange transaction
I do apologies for any inconvenient caused
Best Regard
Sarah
0% Fees
...
disappointed. wtf, I never ever lost 230$ by simply exchanging a small amount of usd (988$) to euro and back just using a payment system's account without even reaching any cards.
also, 230$ is definitely not 3% of 988$, nor 700 euros....
Also what i specially disliked and they haven't described it in any visible form:
- i can't load more than 1000usd per 24 hours to the account's balance (not a card), system says I've exceed the limit i wasn't aware of.
- I can't make any daily account/cards turnover that exceeds 1000$, the system says i am out of limit.
- i can't withdraw my money in bitcoins
General:
if you want fast and serious service, this one is not what you look for.