How much time does it take too verify card with Cryptopay?

Spectrocoin states that it takes 3 weeks to verify documents, which i think is absolutely unacceptable.

Seriously? Unbelievable excuse.

If i would used fake documents would i started legal action and asked for investigation?

I have nothing to hide.
And i know my documents are legit..

I will contact with bank directly, spectrocoin support is useless.

Now I can say 100% this is scam.
After submitting new documents and even selfie holding passport into my hand, this fake bank send response that both documents are invalid.
At previous email only address proof was "invalid"
WTF is going on?!
All i can say, my 300 EUR has been professionally stolen.

I am done, i am filling legal complaint at "Better Business Bureau"
They will do investigation.
It's my last hope.

I have provided all possible documents which i have, every bill all my ID's everything..

Will keep you updated guys.
1.5 months already spent.

Finally some movement.
Got response from bank, support@mychoicecorporate.com
this time they state that my proof of address is not valid.

Interesting, because previous time i sent phone/internet bill, utility bill, and both times they where approved.

Now i have provided: Passport, Driver license, and now third proof of address.
All documents legit, scanned quality.

I start to feel that this one is huge scam, and they just make new and new excuses.

Ok, i have nothing to loose,
I just sent to spectrocoin email electricity bill- it shows full name, my social number, full address etc..
Let's see how fast they will react and send my document to bank.

I assume another wasted week...

I have sent selfie holding my passport to info@spectrocoin.com

Because i am not able to upload more documents using site.
IT STATES THAT CARD IS VERIFIED!


If i still won't be able to use my money till weekend, i will start scam thread as suggested from other forum members.

300 EUR is not small money to just hold without a reason.

Just please tell me what do you mean by valid documents.
I have provided documents two times, both times i got response from bank that my documents has been accepted and limits increased.
Then if you are saying they are not valid why bank sending me message that they are good and valid, because obviously they are valid and good quality.

Tell me, what else i can provide. I have provided passport and driver license, i don't have other government issued document.

I can take selfy holding my Passport or driver license into hand, does it help or it will be just another time wasting?


For now i see only empty excuses, no help at all..

Yes, If there won't be solution till weekend i will do this.

And will post all evidence and proof of bank emails,
which states that there are no problems with documents.. 

Not valid documents? Please don't lie!
They are government issued: Passport and driver license.
Scanned Documents - perfect quality.

+ Both times I got direct message to my email from bank, that my documents has been approved..

You can find proof a few posts above.. (Screenshots of mine email)

I have also sent message to bank directly and waiting for their response..
They are slow to respond, that's why spectrocoin support just making excuses.
The most likely they are waiting for bank response as well...


P.S.
I need money on the card, obviously, that's why i ordered it and verified to purchase bitcoins after that.
Just please finally solve this issue and tell truth.

Mine issue still haven't resolved, more than month now.
"Great Support"

Almost 300 EUR blocked into verified card..

How much times I need to remind that i have done verification.

Just another lies from spectrocoin support, obviously verification is not automated process.

I have done this and It's already verified 2 times.

Here are proof..
Screenshots of my email.

Still no resolution.
More than month now..

Actually, as i said, i have verified card 2 times.
Got response from their partner wave crest holding ( this company issue cards)
But i think that problem is that their support is so uninterested to help that they just don't check if card is active or not, they just increase card limits but they don't care that card is blocked..

Maybe i am wrong, but i don't see any other reason.

If i would have more government issued documents i would upload them as well.
But i just have driver license and passport which i already uploaded.

My country do not issue any additional documents.
I don't know what do you mean by not sufficient.

So just please help me finally solve this issue.

I don't see any problem there.

I verified card two times.
Got message from mychoicecorporate stating that limits enhanced.

Provided all possible identification - good quality, scanned copies.

So there are definitely some issue at your side not mine.

Useless guide,
First of all. Need to mention.
If you will withdraw to unverified card it will be blocked.

And it's not even guaranteed that it will work fine if you will use verified card.

I have verified card and tried to withdraw money to card and it was blocked right after with ~300 EUR inside.
No explanation. Just that i need to sent documents.

OK. It's not a problem. I sent documents, received response that it's verified.

But you know what, they still don't allow to unload card.
Asking for other ID.

OK. I sent another ID and another proof of address.
Again message that i am verified.

And what a miracle, they still make excuses that there are some problem with bank.

Trying to solve this issues for a month now and seems that i will never get my money.
So better do not risk if you are not willing to accept looses.
Stay away...

If support will try to say, i am just pretending or trying to spoil their reputation etc., don't worry i will post all screenshots,
with their "great" support messages and no help at all.

OK. Waiting...

Card is still blocked i just checked - 2 min ago still can't use card funds.
https://bitcointalk.org/index.php?topic=1037139.msg17611246#msg17611246

Will send you my spectrocoin registered email at PM.

I hope for some help finally.

Your are not only one if that makes you feel better
https://bitcointalk.org/index.php?topic=1037139.msg17610080#msg17610080

PM sent.
Will post update here..

Absolutely terrible support..
I was patient, but it's too much and will not keep silent.
I am waiting for resolution almost month now and still no success.

So I created spectrocoin account and ordered virtual card.
As it's stated at their site to receive third part loads like from PayPal, you need to verify card.
I though, ok not a big deal and uploaded documents.
A few days later i got message that my account is verified and account limits has been increased.
Great!

About week later I attached my card to PayPal and withdraw some money on this card.
Few days later, I got my first payment on this card and right after it was blocked.
I contacted with spectrocoin support and they said that if i want to received loads on the card from third party i need to verify card.
But I already verified and received email from mychoicecorporate at 26 December,
that states "We have approved the request to enhance the limits of your MyChoice Card. "
So i contacted support again.
They said that they will need additional documents. OK i send them additional documents ( not the same ones)
So I assumed everything will be fine.
Again after a few days received message that my account limits has been increased.
And you know what?? CARD IS STILL BLOCKED.
I contacted with spectrocoin again and again, and they just respond that they need to contact with card issuer. I also checked card status at spectrocoin it states verified.
I have provided Driving License, Passport, 2 sets of proof of address, i gave all possible documents - good quality scanned copies.

It was really bad choice to try their service so be aware support will not help you, they just don't care..
Now i am trying to contact with card issue directly, because this spectrocoin support is real joke.