Who else has put in a ticket at Cryptsy in the past few weeks only to have the ticket ignored after the initial contact?

I noticed a wallet down Aug 23 and decided to let them have a day or two to sort it out. Nothing happened, so on Aug 30 I put in a ticket.

Immediate response was:

Hello Captain,

I apologize for the inconvenience. We had a server outage last night and many wallets are involved. Network Admin and BigVern worked through the night to get things back online with new server and we are now adding wallets to the server, redownloading the chains and getting them back in service.

We ask for your patience as we do this. For security reasons I cannot list the wallets affected, but I can tell you that we are bringing them back in order of volume.

Sincerely,
L***
Cryptsy Team Leader
Cryptsy.com

    Add 2 Factor Authentication

    Official Cryptsy Facebook

    Cryptsy Blog

OK... so these 2 problems are not connected, but I will give them a chance to fix it. After all, the wallet I was asking about is fairly low volume, but I have quite a few coins in their wallet and having access to them would be nice.

Yeah.... no go on getting fixed.

So I replied to the ticket and Mullick picked it up. Excellent! No really. He knows his stuff and I know he can fix it.

It has now been sitting at "Being Processed" for "13 days 23 hrs" with no progress, I have replied to ticket every couple of days, but no answer. I have PM'ed Mullick, no answer.

Did I somehow upset someone by asking if a wallet can be fixed? Or is this just normal Standard Operating Procedure? Or did I slip through the cracks?

Anyone have similar experiences?

[ALL POOLS CLOSED]

ALL POOLS CLOSED

All pools support Vardiff and Stratum. Several are Donation Only.

For a pool list, visit http://www.pnwminer.com/ourpools.php

We currently have:

ALF - Alphacoin -2% - Need 120 confirmations
BTB - Bitbar - 2% - Need 120 confirmations
BTG - Bitgem - Donation Only - Need 200 confirmations
ELC - Elacoin - 1.25% - Need 120 confirmations
EZC - EZCoin - Donation Only - Need 20 confirmations
GLC - GlobalCoin - 2% - Need 22 confirmations
MST - Mastercoin Scrypt - 2% - Need 10 confirmations
NBL - Nybble - Donation Only - Need 10 confirmations
SBC - StableCoin - Donation Only - Need 10 confirmations
STR - StarCoin - 1% - Need 20 confirmations

Just posted this. Might be worth a quick look for Pool Ops in the US...

Or maybe I am way off base and just looking at the worst-case scenario. We can always hope

https://bitcointalk.org/index.php?topic=555653.msg6053530#msg6053530

I will preface this with I am not a lawyer or an accountant, just a guy, so am I reading this wrong? Oh and this really just affects Pool Operators in the US....  for the moment anyway.

These are from the actual IRS notice.. http://www.irs.gov/pub/irs-drop/n-14-21.pdf

"Q-10: Does virtual currency received by an independent contractor for performing services constitute self-employment income?

A-10: Yes. Generally, self-employment income includes all gross income derived by an individual from any trade or business carried on by the individual as other than an employee. Consequently, the fair market value of virtual currency received for services performed as an independent contractor, measured in U.S. dollars as of the date of receipt, constitutes self-employment income and is subject to the self-employment tax.

See FS-2007-18, April 2007, Business or Hobby? Answer Has Implications for Deductions, for information on determining whether an activity is a business or a hobby."

and

"Q-13: Is a person who in the course of a trade or business makes a payment using virtual currency worth $600 or more to an independent contractor for performing services required to file an information return with the IRS?

A-13: Generally, a person who in the course of a trade or business makes a payment of $600 or more in a taxable year to an independent contractor for the performance of services is required to report that payment to the IRS and to the payee on Form 1099-MISC, Miscellaneous Income. Payments of virtual currency required to be reported on Form 1099-MISC should be reported using the fair market value of the virtual currency in U.S. dollars as of the date of payment. The payment recipient may have income even if the recipient does not receive a Form 1099-MISC.

See the Instructions to Form 1099-MISC and the General Instructions for Certain Information Returns for more information. For payments to non-U.S. persons, see Publication 515, Withholding of Tax on Nonresident Aliens and Foreign Entities."

So basically if you are mining a pool, you are an independent contractor, and if an independent contractor makes more than $600 worth of convertible currency from a pool in a given year, the owner would have to send them a 1099-MISC. Plus there are additional rules for withholding to foreign entities.

This means that (at least for pools in the US) that the average pool owner would have some SERIOUS tax work to do under these new rules and they would need to start following KYC guidelines for user registration. The work involved could be mitigated by some of the popular pool software, like MPOS, adding more registration info requirements (KYC) and keeping a log of payouts in the db that can be queried when needed.

No question involved here, just an observation and maybe a call for people to give their opinions as well as get the ball rolling on possible future updates to Pool Mining platforms.

I am going to give them the benefit of the doubt, but I just logged in to CampBX.comr website and ALL of my funds were gone, cash and BTC. Almost $3500 worth. I am using 2FA and a less than week old random 14 character password, so my guess is that there is something wrong with their site or it got hacked last night. All of the transactions were done within a few minutes of each other, so I assume this was someone who had a bot and found a backdoor in their API, the only problem is, I do not have the API active on my account. Still doesn't explain how they could transfer out without either an email or using 2FA. Most likely a database bug and I will accept that, as long as they reverse the transactions. I will come back and post more once I get a response. I will give them 24hrs to fix this.

I guess we will all find out how CampBX responds to emergency situations.

[ALL POOLS CLOSED - SITE CLOSING SOON]

ALL POOLS CLOSED - SITE CLOSING SOON

I know it has probably been done to death, but I am in the process of putting together a site, www.pnwminer.com , with as much coin information (Coin type/Explorers/Pools/Icons/Miners/Etc..) as I can gather. I thought it would be nice to have all of the information in one location for everyone. I know the list is in no way complete, but it is taking quite a while to track down all of the info I need. More coins and their info will be added as time goes by.

For those of you who have pools, send me the information for them in the format that I requested (on the contact page) and I will happily add them. Same goes for new coin devs.

I know that my pools are listed also, but mine them or don't, it's all for fun and learning anyway

If anyone has suggestions, send them my way also, and I will see about integrating them.

Thanks All and Happy Mining!

CaptainAK

[POOL CLOSED]

 POOL CLOSED - New Stablecoin pool available - http://sbc.pnwminer.com

[POOL CLOSED]

POOL CLOSED

New Stratum Only Pool at http://mem.pnwminer.com

2% Fee
Stratum Only
Payouts after 25 Confirms (Standard on this coin)

[POOL CLOSED]

POOL CLOSED

New Stratum Only Pool for CosmosCoin

Prop Payout
0% Fee
http://cmc.pnwminer.com

[ALL POOLS CLOSED]

ALL POOLS CLOSED

New P2Pool available. http://PNWminer.com

Currently hosting Litecoin (because I like it) and Feathercoin (because it is relatively still new and shiny). More will be added soon.

FAQ available at http://pnwminer.com/faq.php Please read it first.

PM CaptainAK if you have any questions or just to let me know you have joined. I have a few Feathercoin floating around to hand out to users of my FC pool.  

If I have posted this in the wrong location, please let me know and I will happily move it. It is my first [ANN] post.

BTW, this was moved from Project Development. This seems a better place for it.

UPDATE: Have closed my P2Pool pools.

Brand new to the board, but a long time lurker. Been mining and trading for quite a while though. Just thought I would stop by and say Hi to begin along the path to the Non-Newbie....