If anyone can help with this and what are my options and steps inorder to get these funds back to my original account it was sent from. I have sent ETH directly into my token accidently roughly $500usd i know its not much but would still be good to recover this, IDAX dont give out Keystore files / JSON so and using their support is impossible as they dont understand english, My question is Do these funds automatically bounce back to my Orginal eth account or do they automatically move into the ETH account on their exchange? Thanks to anyone with knowledge wanting to help it will be much appreciated.

The transaction is Successful but the funds are stuck, Ive tried talking to IDAX support but they do not understand english, Ive tried asking them to send me my private key but they still dont understand what im saying, Im stuck and i need help in what to do next, Does this cross chain transaction recover itself and have funds automaticlly sent to Ethereum instead?