Hello ,i have the same problem of shoaib39
After many days my account is verified to level3 and my debit card verified to.
I made 100$ deposit and i bought 0.45 ltc
I go to withdrawal section for sending my ltc to another friends and the system says " balance not enough "
I use around 10 exchange and this is the 1st time that i feel like a stupid ... Coinsbank not answer tickets, mails , just 1 response on facebook 3 days ago for verification afer 25 days that i upload my docs .
Now i sell my ltc and i try to cashout my 80$ balance and "no balance enough "
i open a ticket : LBI-OCUQG-290
very bad experience