so my friend logged yesterday from my ip and my macbook (for first time), he has his account for second month, logged for first time from my IP, deposit 0.02btc, played few games, lost... then i logged in, deposit 0.05, won 0.1 and at withdrawn got banned...
so they didnt provide any infos, said only im using multiple accounts, the last what they wrote
"I am afraid I am unable to provide you with any more answers on this matter as I already explained above multiple times why we are requesting these documents. If you are sure that you have only one account, then no need to worry about sending the documents. We have to follow the terms as well as you have to. "
They pull out KYC on almost any winning player and they accuses them of cheating, multi-accounting etc.
Thats how they operate since launch.
Yeah, they have no license and do whatever they feel comfortable with:
When you lose they do not care who you are, but when you win your identity is suddenly important!
If your identity is important, they have to check it
prior to accepting your deposits, simple and logical!
yes, thats true, while you win although win with your deposit they will make reason to avoid your winning with ask all many document, they will say kyc or anything they thinks, but while you are lose all your deposit they will laugh and will not ask you anything, because you are lose...and they get profit, its simple,