Our security team has checked your account, turned out there is a violation from the player took place.
In that case we recalculate all odds placed on all of his accounts 1:1, and the final balance in your specific case is negative. Which means you have already withdrawn an amount bigger than the amount of your deposits, or your bets are simply lost.

Since wins were received in an unsportsmanlike way, your account was closed to prevent further damage.
Your account is still in profit after all.

https://bitcointalk.org/index.php?topic=5339885.msg57422075#msg57422075

Users leaving inappropriate trust ratings should not do it.

@JollyGood, I know you've been working hard to keep the community safe from scammers, and that's commendable.  I would suggest you exsersise a bit of restraint in situations like this one.  Leaving reviews for a suspicion isn't against the rules, but it could create a sense that you are quick to leave inaccurate reviews.  That could compromise your position on DT, and therefor minimize the impact of your more accurate reviews.

First, I don't think I took JollyGood's side here, I literally said I wouldn't leave negative feedback for this. And second, I couldn't care less about how "powerful" he is. What do you think would happen? He'll tag and Flag me over a disagreement?

Nobody gives a shit about trust ratings. Just accept it and move on.

Unless you scammed somebody directly, which you didn't, a trust rating serves as a diary.

It is just an opinion. In your case Jolly thinks negatively about you. Why do you care? Nobody else does.

I will have a 2nd thought in this. I think distrusting anyone because you do not like him or know him is wrong. We should be distrusting anyone if we see their judgments are fleeing. I have noticed harsh judgments from Jolly in the past too.

Not fluent in English? Here's a possible solution: use the Local section or learn enough English to be constructive? I certainly don't wander into the Local sections with broken grammar talking about how the bitcoin will go up or down and that it's unpredictable and that you should buy the dip.
Doesn't make sense to enter a signature campaign that primarily asks for English-based board posting without the skills to do so, wouldn't you agree?

Nobody cares what noobs think. Especially when they are undeniably spouting crap.
You probably wouldn't view your parents as abusers. Clearly merging their DNA is gene pool abuse and abusive to humankind and the planet. This again is a strong point I doubt that  unassisted you could strongly refute.

Try reading vods bullshit basis for his red tags. They range from lies to clear derangement and memory loss.
Vod is a hazard to this forums trust system.

Then have another try. There is nothing wrong with being rude depending on the situation but being a liar or deliberately misleading people is wrong.

No. Read my response in this post:

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Feel free to check one past report dump as well, if you'd like: https://drive.google.com/file/d/1bPPBarEeNdvNhJH9hb24Y3Kp6Xeo6Z_m/view

Karl is a fair, honest man & Bitcasino.io do not scam people. With all due respect to the OP, I understand it’s significant money to you but Bitcasino.io are a huge operation & 1.6BTC is nothing to them.

Damn, you too? I was scammed by theymos last week on Telegram too but he deleted the messages so I have no proof of this but I'll still make a reply sorry.

Wow, thank you FortuneJack for your generous goodwill and for crediting me 0.0006 BTC for $23!

You do realize that this type of refund is an absolute no brainer and something that should have been done on the 1st day at the very least, right?

Now let me respond to a few things you just mentioned:

#1 - Let me please remind you that this was the exact notification email that was sent to me 2 hours before the match was about to start:

"Dear EpicChamp,

This is to inform you that   game coefficient  was  changed  from 2.6  to 1.7. Therefore, you  bet was cancelled .
Sorry  for the  inconvenience and wish   you  the best of  luck!


Best Regards,
Customer Service Department
FortuneJack Team"

And since you need to provide a legitimate reason for canceling a bet, in this email you are saying that you canceled my bet because of a drop of odds from "2.6 to 1.7" - this is your reason in this email; in other words, a "change of odds".

Well, not only is this inaccurate, but even if the odds did drop from 2.6 to 1.7, it is not that uncommon in tennis + sports betting and is not a valid explanation for canceling a bet in advance. That is not a significant drop at all and it happens everyday for different sports, yet bets never get canceled because of this. I'm sure you're experienced enough in the gambling industry to know this.

However, later on in this forum you told me something completely different - you claimed that you decided to cancel my bet due to a "technical" or "mechanical" error which was a mistake in the odds, rather than a "change of odds" from 2.6 to 1.7. Well, there is a big difference between these 2 types of mistakes or reasons/explanations, and you did not mention anything about this to me in the email.

The fact is that De Jong was given on your website between 3.0 - 2.6 odds in the first 2-3 hours when the lines went live. So if this was such an accident or technical error, why did you "intentionally" keep slowly dropping his odds by 0.2 units every 30mins for 2-3 hours?

Because if this really was a technical error, you would have paused the line right away and made the necessary change within the first 30mins, instead of 2-3 hours. And since you didn't do that, that tells me this was NOT a "technical" or mechanical error, but rather a common misjudgment mistake on your ends for De Jong's chances of winning the match.

And just now you wrote:

"As the notification email was sent to the user prior to the cancellation, we think there’s nothing left to be paid."

So you think that just because you sent me this unjustifiable email in advance that it is ok to not return my remaining stake on top of not counting my bet as a win?

My biggest problem is WHY did you decide to cancel this bet in the first place? What valid explanation do you have for canceling this bet? A small mistake in odds (which was open for 2-3 hours) is not a valid explanation.

I still do not understand why you decided to cancel my bet and think this is ok. No other gambling site canceled this bet in advance for their users, even for those who bet on De Jong at 2.6+ odds.

You are the only one who canceled this bet in advance - why did you do it? Don't you find it a bit weird and illogical that out of all the gambling sites in the world, you are the ONLY one who canceled this bet for those who bet on De Jong at 2.6+ odds when no one else did?

And at the very least, you need to return my remaining stake of this bet for 0.0672 BTC. That is what was at stake for me and it is a lot of money to just ignore and not get paid for in the case of a bet cancelation.

So there is still a lot left to be paid, not "nothing", and a much bigger amount than just 0.0006 BTC or else I wouldn't be bringing this up on bitcointalk community.

2. You also wrote this about me:

"Additionally, because the player was aware of the mistakenly provided odd (stated within the thread that he was aware of the odds that were offered by other Sportsbooks), it makes us think that we’re dealing with some sort of fraudulent or unlawful use of the services, as stated into the above-attached section of Terms and Conditions."

So first off, now you are saying that instead of canceling my bet because of a change of odds, OR because of a technical error - that you decided to cancel this bet because of potential fraudulent or unlawful activities? What does that even mean? This was a regular challenger match that was played out without anything illegal or fraudulent activities going on. Because if it did, it would have been paused or canceled by every other gambling site too, and it wasn't.

And you did not even officially cancel this match on your website for all your users either - you only canceled it for me because I had slightly more favorable odds and that's it.

How is that ever ok or acceptable to do? You cannot just cancel a bet for 1 person and not for everyone else, that's not how it works and is wrong in many ways.

So please stop claiming a bunch of random & inaccurate explanations for wrongly canceling this bet in advance. It should never have been canceled in the first place, and because the player I bet on won the match then it should be 100% counted as a win.

2nd, I was definetely not aware of any mistaking odds - because at the time I did not believe it was a "mistake". As I explained several times already, I can give you 10+ reasons for why it would make sense for Altamirano (De Jong's opponent) to be the higher favorite for this match. For example, he is older by 5 years, much more experienced at the challenger level, and has a much higher career ranking than De Jong.  

So him being placed at 1.4-1.5 favorite to win and De Jong being 2.6 was not very surprising for me and did not feel like a mistake at all. There are many reasons why this would make perfect sense and at the time I did not think it was a mistake by you or by other gambling sites that also had this match. In fact, during the match the 2nd set was very competitive and could have gone either way if Altamirano would have held his serve at 4-5 to make the score 5-5. At 5-5 he would have had a good chance to win the 2nd set, and then anything could have happened in the 3rd. So him being a 1.4-1.5 favorite & De Jong being at 2.6 is very realistic and understandable. I do not consider this to be a mistake or technical error at all.

And I can guarantee you that this situation has nothing to do with any kind of "fraudulent or unlawful use of services".

3. You also said:

"The above-mentioned scenario showcases the fact that extra winning would not be granted to the user, as the possible winning amount was calculated by coefficient inaccuracy."

First off, this sentence implies that the "extra WINNING" would not be granted. But the STAKE of the bet must be fully granted/returned in the case of a bet cancelation for whatever reason - whether it because of a coefficient inaccuracy, a withdrawal, retirement, bad weather, doesn't matter. Any time a bet gets canceled, you need to return the bettor their full stake of the bet. And you still have not done that.

And I'm sorry, but I had waaaaay more than 0.0006 BTC remaining on my bet as the stake - I had 0.0672 BTC at 2.6 odds, which is equivalent to $2650 right now. It is the biggest bet I ever made online.

You also gave me the option to partially cash out any % of my bet the evening before the match if I wanted to, and I decided to cash out 50% and keep the other 50% open. You gave me this option yourself volunarality according to your own rules (+ the ability to cash out everything in full for 0.238 BTC and profit ~0.1 BTC on the stop if I wanted to), and now you are trying to take this back and keep it to yourself?

How is that fair or ethical in any way?

That's like giving your best friend an expensive gift for their birthday (like a brand new iPhone) with them graciously accepting it, and then a few days later FORCEFULLY taking it away from their hands & keeping it to yourself without their permission or consent (aka stealing) because you both got into some stupid argument. However, the MOMENT you gave your best friend that brand new iPhone, it is now 100% their asset, and taking it away from them in a forceful manner without their permission or consent does not only break all moral, ethical, and social rules - but all FORMAL rules too as it is 100% ILLEGAL and would be considered stealing, where you can be put in jail for that.

That is exactly what you are doing against me in this situation.

I do not agree with this decision at all because it is unfair, unethical, and goes 100% against all my values, beliefs, and morals as a human being and as a very honest & fair person.

If you canceled the bet in advance then you should have returned my full stake right away, but even more than that the bet should have never been canceled to begin with, and I deserve to be rewarded for winning this bet.

And believe me that if my player lost this match, I would have NEVER complained about this or brought it up. I would have moved on as I always do anytime I lose a bet. But this case is different and it is not right for you to cancel a bet like this just because the odds changed, because it happens every day and is beyond my control.

It's just part of the game, someone always gets better and more favorable odds than someone else before the match or game starts. The only time when it makes sense to cancel a bet is if there is a withdrawal in advance, a retirement during the match, or match postponement due to weather.

So please reconsider your decision and do the right & honorable thing in this situation by counting my bet as an honest win and compensating me for the full amount instead of only 0.0006 BTC.

It would be a great sign of your goodwill and reputation, and I would be very grateful for that.

Thank you in advance and I look forward to seeing you do the right thing,

EpicChamp