Hello!
Just discovered your magnificent software and want to thank you for such magnificent and easy to use tool.
I installed last version QT, created keys on btc connected btc, but after some hours running on his own I found that API was down and API lag indicator showed 9999...
After about half hour and some program resets it connected again, but seems to fall again overnight.
Is that normal behaviour?
My apologies for disturbing, I read most messages, but could not find anything related.
Thanks in advance and my best whishes
(And excuse my English)
Ricardo
API down status appears on this reasons:
1) Exchange is really down and or there DDOS attack.
2) There is to match requests from your IP to exchange.
3) There is DNS or provider problem.
Solutions:
1) No solution, you mast wait until server begin works again.
2) This problem happens if your provider give to clients single IP address and many of them use api with same exchange. Currently capcha is not supported, but I'll add this soon.
For now there is two solutions:
- Make requests interval larger. Go to %localappdata%\QtBitcoinTrader and edit ini file. And set value HttpRequestsInterval to 1000 for example. Or larger if required.
- Only for advanced users. Go to exchange web site and enter capcha. Now you mast get UserAgent and Cookies from your browser and set "Network" section values in ini file: UserAgent=".." and Cookies=".."
Hello again and please accept my excuses for bothering you again.
I changed to 1000 interval request, but overnigth desconnection persists.
During the day I saw some API shutdowns, but those recovered after a while, 30- 45 seconds maximun.
Along the day the API rules ok, but overnight it falls and keeps down forever (9999....), I must close the program, and wait a minimum 10 minutes to recconect.
It seems that rules have no effect, API disconnets either way, with or without rules running
I have a stable and fast connection, 8Mb/4Mb Windows XP, Fixed IP address and GMT +2 zone, if it helps you.
(Sorry but I have no idea about Capcha, and didn't find it on btc)
Can you suggest a way to find the cause.
Thanks in advance and again excuse for so much trouble.
Ricardo