Yeah Mikey, exactly, it's called defamation. And its illegal. He started this. You can go all the way down that rabbit hole and find excuses why to call us publicly a scam is ok from his or your point of view. Collecting a bunch of buddies so you all can jerk off on our public reputation is illegal. The same illegal as your fantasy stealing story. We are waiting for the big case to arrive, we all cant wait to see how it goes.

And Mike, you know, a business lives from not only bad things but also good things. We got plenty of happy customers and we still getting orders and ship out orders, day by day. James is just one guy with a couple of friends trying to hurt us cause he is desperate, which again, is UNDERSTANDABLE, its an unbearable situation for everyone who ordered either a G32 or a Obelisk Miner. Innosilicon by the way, and this is what we all know in the mining reseller community (you know the ones that are here quite a while and not since yesterday) is acting on only their behalf and yes, I call them a Scam because they are a Scam. I mean are you really that stupid? If they haven't refund us the order from James, let me think, then they are a Scam right? Wait maybe it's too complicated. I repeat, James bought a miner, the miner is delayed, James wants to cancel, we cancel, Innosilocn ignores us, we push, James pushes, we push again, and mid october finally, Innosilicon releases the first statement in months that they accept refund requests. So here we go, we requested the cancellation on the same day and havent got a fucking dime from them since then. So who s the Scam Mike? Can you tell or you already too stuck in your "prominerz is the evil of the world"-story?

Well I suppose you are reading other forums as well and do research and see that innosilicon hasn't refunded shit (maybe they did refund some russian big customers before getting into real troubles). So yeah, I asked James for patience, he reacted with accusations. At one point, well, we react too and emotions pop in. Obviously we are not holding back any money cause simply NO MONEY ARRIVED from Innosilicon. Having around 100 orders open with them how do you imagine a business handling that refund thing? Should we shit a million dollar to make everyone happy? No, we can't, we have to go and push for the refund and try our best, legal or non-legal to get that fucking money back. It's simple as that! As I mentioned before, we have proof we bought that miner. A bill, a transfer and thats called proof. Whatever is coming for us, whoever is asking where that money go, its not some hooker and a shady guy on the corner, its innosilcon or a innosilicon distributor.

Therefore well, whoever sees this simply sees the truth, we are not Apple, nore are we Amazon, not any million dollar company, we couple of guys that resell mining equipment, nothing else and we can't pay for the scammy chinese. Get it? Probably not.

No, we haven't done any "resolving" cause as you just simply ignored, we do not work with threats nor do we refund to people that are trying to destroy our business on long term. Your words count Mikey, the internet is seeing whatever you write. I am aware there are trade agreements but it does not change the fact that James and his friends, might involve you, declared us as scammers and that, unfortunately, is illegal at least where we come from, since it is hurting our business when publicly accused of without evidence especially when communication is still ongoing and its a commercial case for us, criminal for him. Same as I would comment somewhere that you are a sexual offender, not really being sure, but I just write it in a comment cause I think you are. Right? Well, that's how it works in business as well in Switzerland. You accusing, you better be sure about it. You cost us money, you pay for it, that simple.

I could be more calm but really am tired of ignorant people running towards our front door thinking they can just give us the fault for everything.

Bye

Quick statement from ourselves before everybody starts fantasizing and hallucinating..

1st of all, WE ARE FUCKING LEGIT, like it or not, we have sold hundreds of miners, have hundreds of happy customers and its what we do, selling miners and hosting them, big or small clients.

OF COURSE ITS ALWAYS CHEAPER TO BUY FROM FACTORIES, ITS OBVIOUS!

2nd Things like in any business can go wrong, and when we are the ones who mistake, we take the shit and handle it, in the case of famous James, things are a bit more complicated though, they got complicated cause lets face something some of you might don't consider when writing here in the beautiful anonymity of the internet.

Mister James bought from us a G32-1800 in Spring, and asked us what would we do if the miner would have a delay or wouldn't come out. We told him that in this case there will be a refund, which is normal. YOU DON'T GET A MINER, YOU GET A REFUND for god sake, nobody wants to start a new life in a third world country with 10k. Unfortunately that miner had a major delay (Miners and Crypto People know that at the moment all deliveries are late from practically all batches) Innosilicon simply moved the release from August to October and then to January.

To make a comment on innosilicon, they are stupid, for real, they dont give a shit about resellers nor small customers, they absolutely care 0. So we placed the request of a cancellation for James already pretty early and when Innosilicon made their statement in October that they will give refunds cause of the delay, we again applied to get back the money for that order.

Now here is the thing and only smart people and people that are familiar with the market will understand. Wanna-be crypto's wont. So sorry if it ends here for your guys.

Resellers like us are fucking suffering these days. Its a real fuck up. We do this biz since 4 years and thsi year was simply catastrophic. Why? Cause Factories are announcing Miners they can't deliver, its something new, new in the way we experiencing it now. Delays are common, it can happen and most of us know it. But announcing miners collecting money and then schedule delivery as they want in this form, is completely new and THE REAL FRAUD here. Ask any other shop from asicminervalue.com and they will confirm. There are millions of dollars as we speak right now on Chinese Accounts simply not being refunded and being used to develop machines that have been announced but never really were on the market. See StrongU U6, see the delays of Whatsminer and see the delays even from Bitmain.

So this is what we know now, we did not know it when James purchased the miner that it would end up in a complete disaster, this is a complete new scenario in the market that big. The real disaster though is the way James acts even though its partially understandable. He is a customer, he feels we are responsible, we want to refund him but need to wait for the refund of innosilicon. Thats how it works and normally, till mid this year, all factories acted in a normal timeframe, life as a reseller was much easier.

Now here comes the problem. When you buy a miner from shops like us or others to be found on asicminervalue.com and you buy a batch, we do not have nor the miner, nor the direct purchase from the factory. Cause if the miner would be available from the factory, you would buy it there no? Right, they are not available anymore so chinese distributors resell their purchases (orders) to resellers like us. Has always been like that, has always worked (not only since last week) and that's the reason there is no order placed by PROMINERZ at innosilicon. So we need to tell those distributors to cancel James's order. We did that. Now we are waiting for the money from innosilicon to arrive.

Now since last week the situation changed drastically.

I understand when things aren't working out, people get desperate. But taking even this in consideration and writing reviews, accusing us of scam and or working with banks and being criminals, that is a bit too much. If something is wrong, you can always check the legal possibilities, act and put pressure by using the legal possibilities in your country or covered by international trade laws. Writing reviews publicly where you name us Scammers and threaten us with FBI, Police and probably in a next step with a personal visit of Donald Trump, we have to take action too. Every seller of whatever will understand what we are talking about. Writing reviews on that level, costs us money too, destroys our until now clean reputation and has consequences. To find a way out of this is only possible with lawyers cause paying back the client, having his uncontrollable written wrath online, is a no go, and that's where we stand now.

Sellers have rights too and it's not about taking advantage or keeping money, this matter got into a legal case by force and thank god we have laws in Switzerland and we don't live in a country where you go to jail just cause someone accuses you of something.

On a miner like this we earn about 4-7% and that's it. We don't become millionaires just cause we sell costly equipment, we are a normal mid size business that tries to make it easier for customers to buy miners from China. Cause buying from alibaba and other platforms is a risk, contains a risk still and that's why we exist.

We accept criticism and even handle accusations. If they are true and don't hurt us that way.

We are always reachable through our channels and gladly answer questions.

Bests

Prominerz.com

Prominerz.com here to take questions. Above guy probably either a competition site trying to make us look bad or an unhappy customer (We don't have many but every shop for whatever item has unhappy customers, it just fucking happens that in rare cases something can go wrong).

We are not so big and I do not know of any purchase of 15k that has gone wrong, might be late? Maybe a batch that has been rescheduled? Maybe communication problem since the customer does obviously not speak english very well (ex. THANK YOU FOR LISTEN ME).?

We do not have anything to hide nor are the purchase notifications on the website fake (its a plugin, easy setup, shows recents purchases to motivate customers to buy obviously). Not a scam, simply a technique for indecisive customers to say YES to prominerz.com. Don't see the problem here since its a normal competitive market where we want to be the ones where you buy your miner.

To explain some basic things:

- YES, there is no argument that can deny that its not better to buy from the factory pricewise. BUY from the factory IF YOU CAN! 

- Factories in China usually have a very lame customer service and therefore we are more like a "middlesmen" since we do have not only a random chinese guy in place, we do have our own guys in place that take care of orders and assure nobody gets ripped off. Sometimes we hold some stock ourselves. Trust me when I say, we handle a lot of shit people don't even know about, hundred of thousands of dollars disappear every day in China with so called Sellers of Miners from Alibaba, Taobao, etc etc...

- Factories, like these days, lie a lot. The reschedule, cancel, threat us with refunds if we don't stop pushing and have delays, I believe in a moment like that it's better to deal with a shop from asicminervalue.com then with a factory cause those guys really do not give a damn about your thousands of dollars spend on their equipment. Was there myself, saw it, felt it, can confirm it. THEY DON'T CARE at all.

What I see is that there are three big issues. Price, payment and delivery dates:

PRICE: Obviously our and other shops prices are higher cause we buy the miners that have been bought by distributors in China, with a price they decide while drinking tea in the morning. Thats why the prices sometimes are double or three times of what the manufacturers. That price changes every fu...ing second (that's what it feels like) and it brings us to the second issue...THE PAYMENT

PAYMENT: Most of the shops I know, like us, do not accept Paypal for obvious reasons. 1st, cause Paypal, does not allow crypto related trade. Whoever offers paypal, does it with a trick or uses the so called "send money to your family" mode, not all, cause i dont know all shops. The ones I know that offer it, are much more expensive to cover losses caused by the amazing Paypal customer protection (really sucks for sellers, not only in crypto mining, also in other things, every seller that uses paypal knows what I am talking about)

Then there is the famous thing about crypto payment refunds. When customers pay in crypto, we pay the factory or distributors in dollars, that said, crypto works as a tool for the transfer and not as an asset that we hold for customers. So if after a month (whatever happened) we have to refund a customer, you'll get the amount in dollars. This can be seen as "fraud" when the bitcoin made a jump, but it is a fucked up shit when the bitcoin goes down, and both things have happened in the last 3 years and everybody that is in this, knows that. From hundreds of orders, we have 2-3 cases with a bad outcome (the customer felt we are scamming him) but we can't do much, since we get the refunds from factories as well in dollars and not in BTC or ETH or LTC...which leads is to the factories and their schedules...

DELIVERY: Recently it became a normality that batches are late cause chips are rare and the chip producers have a huge backlog of orders from Bitmain, Innosilicon, Micro BT and so on...that's the WHY, not cause someone is mining with your equipment (which is a rumor going around and probably is the case with manufacturers in some cases) or we sit on your miners and dance Macarena.

My suggestion as from the customer point of view is, always read the terms and conditions and always try to find reviews from the shops (of course also there, pay attention to the fake ones) and of course TALK to them before you buy. Don't just jump in and spend thousends of dollars on a shop that looks fancy.

Asicminervalue.com is a help but not an insurance, since shops come and go and get thrown out as well. The problem here is that a shop that looks legit in the beginning, can turn out a scam after all after some time...

If anyone has an issue, you can hit me up here or write us through the chat or support email. We are ready for any kind of criticism or questions that come up. We neither steal nor scammed anyone nor are we planning to do so. We try to make this shaky insecure market a bit more stable, at least the shops I know from including ourselves.

Bests

Reto
prominerz.com

Hi guys,

Prominerz here to take all the questions about the shop(s). I saw somoeone commented that he got blocked from the account when trying to login to our user dashboard which is not impossible. We have had a problem with a DDOS Attacks like other shops, probably came from an unhappy customer (yes unhappy customers exist too and they can be evil).

We are always honest and transparent and have nothing to hide. Crypto is still on a very shaky ground where suppliers, distributors and unofficial resellers (yes! nobody besides the factories is official even if they claim to be) like us have to deal with a whole lot of cr..

What I can comment here on some of the shops from asicminervalue is that most of them I know and they are good to go. For me clearly the difference is the quality of service as well as the communication with the buyer/customer. We try to keep that quick and easy as good as we can (sometimes when the hype is up it's getting hard to keep up with a small team). We improve that part also every day, and that obviously is our job.

For now I think we are doing the best that can be done with the tools the market provides and as much customers have bad experiences as much we do have sh... to deal with the factories as resellers. Factories for example reschedule, they cancel, the threat us with cancellation if we communicate negative about them, they reschedule again and then when all works smooth they want us as "official" partners to then again fuck us up when shit goes down during a hype. Its very very delicate but I can assure the people that asked that asicminervalue is doing the best they can to check on the sites they add. As far as I have info, websites get declined on a daily base, meaning, every day some scam douchbags try to get listed as trusted vendors...

The market is still like the wild wild west but there is people working in the background trying to make it better and I am counting prominerz and some others to be part of that direction of the movement...

If there are any questions, just hit me up here.

Reto
prominerz.com