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1  Economy / Scam Accusations / Re: 🚫‼‼Avoid Bitcoincasino.io‼‼ THEY SCAMMED ME WITH PROOF ✅ SPREADING AWARENESS🎲 on: May 04, 2020, 12:51:58 PM
Dear Elton and all the visitors,
We are glad to announce some more additional details related to the issue.
The investigation has really been performed, we contacted the game provider and received a response saying that the reason why the customer was unable to undo/double his bets was Evolution Gaming system malfunction (please, keep in mind - NOT the platform behaviour on Bitcoincasino.io). Which is why the provider agreed to compensate for the malfunctioning rounds only, and the amount was like the player mentioned previously.
The game was also tested on our side, and it was found out that the behaviour of the 'undo' button was not as expected.

https://yadi.sk/d/JNLYAk6j53soww

We are sorry to say that only the rounds which were malfunctioning were eventually compensated for, all the other rounds weren't faulty.
2  Economy / Scam Accusations / Re: ‼‼Avoid Bitcoincasino.io‼‼ THEY SCAMMED ME WITH PROOF ✅ SPREADING AWARENESS🎲 on: April 30, 2020, 02:51:06 PM
Dear Elton Gashi and the forum visitors,

We have received a response from the game provider, following which we learned that the reason why the player was unable to undo/double his bets was Evolution Gaming system malfunction.
Development Engineers are currently working on permanent fix which will help to avoid similar inconveniences in the future.
The compensation for the faulty rounds where malfunctions were observed has been credited to the player's account.
Kindly accept our apologies for the inconveniences caused to you, Elton, we hope that your further gaming experience will be only pleasant!
3  Economy / Scam Accusations / Re: ‼‼Avoid Bitcoincasino.io‼‼ THEY SCAMMED ME WITH PROOF ✅ SPREADING AWARENESS🎲 on: April 22, 2020, 05:33:11 PM
Dear Elton Gashi,
we are kindly reminding you that an official request was sent to the game provider, and we are waiting for the response back. This can take some time.
As soon as the response is obtained, we will surely post here about the results and will also inform you.
Thank you kindly for your patience and understanding!
4  Economy / Scam Accusations / Re: ‼‼Please Avoid Bitcoincasino.io They Scammed Me With Proof✅ on: April 17, 2020, 07:33:52 AM
Dear @Goldeliteclub and all the participants of this forum,
We would like to announce it here as well that we have sent a request to the provider and we have started the investigation of this case.
Thank you for your patience in advance.
5  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: June 03, 2019, 07:12:04 AM
I have to say that the design of the site is good. I have now joined, do we need a kyc for the draw?

For withdrawal of the winnings from sign-up freespins - yes, you'll be asked for KYC, in other cases - each case will be considered individually.
 Smiley
6  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 28, 2019, 06:56:29 AM
I really like the design of the site, feels genuinely like a casino site should be.

I'm going to try out the 25 free spins & report back here! Thanks!

Note: For those who are asking, it's fairly obvious once you sign-up where the 25+ free spins are. There's a promo on your dashboard in the top left saying "YOUR LATEST BONUS_ 25 FREE SPINS", just click "GO GET EM'", enter KYC info & wait.

Looking forward to your feedback! Cheers!

Tested it out, games were great. Actually got somewhat lucky w/ the free spins & got 0.00715 BTC, and then played a bit more after the free spins to receive 0.00720000 BTC.

However, now when I try to cash out it says I must pass the wager requirement? Can you explain. Does that mean I simply have to add x10 of bonus to the system (and then I can withdraw) or do I actually have to game/risk w/ it?

Edit:

Just a quick overview. So the way this works, is essentially, with the free spins, whatever you win, you HAVE to wager 10x that amount in order to get that money. And the amount you wager has to be YOUR OWN money, not any of the funds won. So with the 25 free spins, I won 0.00715 BTC, I had to wager 0.00715x10 in order to get that money (with my own funds). After adding around 0.001 BTC, I made the attempt thinking in my mind that I would stop myself at my funds added amount (and of course, even w/ many bonuses/free spin wins & some luck, failed, because x10 is kind of a large amount to wager against the house edge).

This may be easy if you don't win much on the free spins, but if you do pretty well, it's pretty tough to get that money out.

To clarify, you aren't able to just simply remove the funds you win from the free spins (even if you add your own money, and then immediately withdraw)

A few points + @OP:

1. Some games don't seem to add to wager. It only seems to be the bonus game you started with. I tried playing blackjack (thinking the spread wouldn't be as bad), lost quite a bit, but the amount waged didn't seem to rise. I can't prove this, but it definitely did seem true when the percentage wasn't rising as I was wagering generally larger amounts of money in blackjack (min 50 bet)
2. If you put in your own money, you are only able to take out 50% of it if you go back to that original amount. I deposited exactly 0.001 BTC (not including fee), but right now I'm only able to take out 0.0005 BTC. This should be fixed, otherwise the "free" spins aren't exactly "free" if you attempt to get your winnings.

@OP, is it possible to have point 2 confirmed. I would like to take out 0.001 BTC (my current balance on the site) so I'm at-least not down money for trying out the site.

Otherwise, I really liked the games & it was fun. The casino is good, just withdrawal should probably be a lot less limited, otherwise these promotions will probably turn some sad faces instead of happy ones and they're going to do more harm than good.

I hope this helps some folks figure out how this works!

Cheers!

PS: Also, I'm sad because I won so much at first - luck of the draw I guess Tongue

Edit #2 (2. has been solved by support)

Right, after you use your free spins, the win shall be wagered x10. However, not all the games add to wager:
Table games Baccarat, Blackjack, Hi-Lo 5% (except for games with a live dealer)
Videopoker 5%
Roulette, Poker 5% (except for games with a live dealer)
Slots 100% (except for the games listed below) (see 'Bonus Terms & Conditions)

If you deposit your own money, the deposit shall be wagered x3 times, in case with table games - x10 times.

And thanks for your feedback! If you have any more questions, feel free to ask.
7  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 27, 2019, 06:56:49 PM
I really like the design of the site, feels genuinely like a casino site should be.

I'm going to try out the 25 free spins & report back here! Thanks!

Note: For those who are asking, it's fairly obvious once you sign-up where the 25+ free spins are. There's a promo on your dashboard in the top left saying "YOUR LATEST BONUS_ 25 FREE SPINS", just click "GO GET EM'", enter KYC info & wait.

Looking forward to your feedback! Cheers!
8  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 27, 2019, 05:46:57 PM
Provable fair section is about to be added to the web site.

This is nice to hear and gamblers would like it more. I like your design already and the withdraw from spin. Nice innovative gesture you have on the site, do keep it up.

Thanks so much! Wink
9  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 27, 2019, 02:37:47 PM
Yes, right, KYC is required in most cases if a player asks for a withdrawal. Smiley
Is there any chance to play or withdraw fiat? Seems like any website that applied KYC is providing fiat deposit/withdrawal in order to prevent money laundering (always be the main reason for every KYC implementation).

Yes, the following fiat currencies are supported: EUR, USD, NOK, CAD, AUD, RUB, CNY, and JPY
10  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 27, 2019, 02:31:20 PM
HI,

Where i can play 25 free spin? And what are requirement for withdraw? I can't find info about!

Hi!

If you mean the 25 sign-up free spins, they are mostly added in Fire Lightning slot, x10 wager for free spin result.
The support crew will ask you to verify your account by uploading the required docs.
Thanks for your question!


Does it mean that you require Kyc? Do you have a withdrawal limit before passing the Kyc or is everyone really required to pass it? By the way, it's a good thing that you're open for suggestions and reviews. At least it would be easy for most users to reach out on you.
Basically that means yes they would need a KYC in order to get their free spin,
But I don't really think that it would attract more because we all know that gamblers in this forum doesn't really like to submit their personal information's.
And is there anything that this site offers other than what you said about 25 free spins ?
Because for us it isn't really worth it to do a KYC just to have it and to use your site since we already have so many platform that doesn't require KYC and so easy to use.

The sign-up free spins are added immediately after you sign up. KYC is not required. However, KYC IS required if you want to withdraw your winnings from sign-up free spins.
11  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 27, 2019, 01:56:07 PM
This would really be confusing to the gamblers or user of your site and the bitcoincasino.com .
But regarding to your site I think it's kind a cute and more lively than the other one .
It is more attractive and I really like your design.

Lol, the cute ones could get you in trouble bro... just kidding. Just visited the site. What I found most interesting is the free spin.  oP can I withdraw if I win from the free spin. 
How about provable fair gambling on your site?


Yes, you can withdraw your winnings from sign-up free spins.
Provable fair section is about to be added to the web site.
12  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 27, 2019, 01:28:51 PM
Lol i never thought that there Is .io and .com. checked the site it looks promising. There are lots of games being offered. Do you guys have free BTC to let us try your casino without depositing?

Yes, we offer 25 free spins to new players (unless they are from the list of restricted countries you can find on our web site).
13  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 24, 2019, 07:46:17 PM
OP you have a nice colorful website why not add that touch to the opening page Smiley



Unfortunately for players you are on the Curacao license scam 1668/JAZ, 365/JAZ, 5536/JAZ and 8048/JAZ list!
I didn't see any BitcoinCasino.io on the listed casinos....hope they aren't mistaken for a different casino as the case of the reviewed casino in page 1 Roll Eyes

And they are a new casino, are they suppose to be added there automatically?? AFAIK they haven't scammed anyone!


EDIT: Are you the same as bitcoincasino.com like https://bitcointalk.org/index.php?topic=5146645.0

Thanks for your feedback about nice website, opening page design is a question of time. Smiley

Bitcoincasino.com is also a different casino, not related to us in any way.
14  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 24, 2019, 07:38:27 PM
Hi all!

Happy to start the official thread of BitcoinCasino.io.

Feel free to send any requests, feedbacks, comments or issues you are experiencing.

We are ready to respond to any posts. In case you want more privacy, you can always send a private message.

Looking forward to hearing from you!

Thanks!
Nice to hear that you have opened a thread for this. Though I have not opened account with you but hopely to do that in the next few hours. I hear about Bitcoincasino when your signature campaign was louch yesterday and will do more research to know more about you.

Looking forward to seeing you at BitcoinCasino.io!
15  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 24, 2019, 07:21:22 PM
An official thread with zero content?  Shocked

Are you affiliated with bit casino dot io by any chance? You got similar names and provide the sort of same style games and policies. They are a scam and have scammed a number of users in the name of KYC. Do you do the same?

No, we are not related to and we are not the same as Bitcasino.io, in any way.
16  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 24, 2019, 07:04:24 PM
The KYC process is it mandatory for all users or on high amount of withdrawal only, and what bonuses are expecting from your site bitcasino to attract new players, I must say the design of the site in superb and the team did I great work there hope we can play on mobile also?

The Casino MAY ask for KYC at any time, but it will NOT necessarily do so. Every case is considered individually.
We really appreciate your nice feedback about our design, and yes, you can also play using mobile devices.
Please, to learn more about our welcome bonuses, visit our page, or contact our friendly live chat support!
17  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 24, 2019, 03:25:09 PM
Yes, right, KYC is required in most cases if a player asks for a withdrawal. Smiley

This will be one of the disadvantages of your casino. If you are preferring to attract bitcoin gamblers, you should remove this rule. Otherwise, many bitcoin gamblers wont play on your site because most of them are against KYC.

Thanks for your opinion, Bitinity! We really appreciate it!
So far KYC has been an important tool for many casinos, and we are not an exception... Btw, we are offering not only cryptocurrency gambling, but also fiat currencies can be used.
18  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 24, 2019, 10:53:38 AM
You have a lot of games to play and lots of bonuses and promos. I'm just a bit confused with the deposit promo that you're offering. It's just confusing because your game site sounds almost the same as other sites. I think you have to work on the uniqueness of it so players would remember the game site because it's really an important thing.

Hi, Genemind!

If you feel confused, please, contact our friendly support agents, and they will provide you with all the necessary information about deposit promos.  Smiley
As for the uniqueness, hmm, i think, it's a question of time, and soon we will be ready to please your eyes with nice design and functionality.
Have a nice day!
19  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 24, 2019, 10:36:21 AM
HI,

Where i can play 25 free spin? And what are requirement for withdraw? I can't find info about!

Hi!

If you mean the 25 sign-up free spins, they are mostly added in Fire Lightning slot, x10 wager for free spin result.
The support crew will ask you to verify your account by uploading the required docs.
Thanks for your question!

Does this means that we will get 25 free spins if we verify our accounts through kyc ? Is there any requirement of deposits for using these free spins ? and can we withdraw the profit too without any special conditions ?

No, 25 free spins are added automatically as soon as a player creates an account unless they are from restricted countries (the full list can be found here: https://www.bitcoincasino.io/terms-and-conditions, part 3. Who can play). You will most probably need to make a deposit to be able to unblock the payment system in your account. As soon as a deposit is made, the payment system from which you deposited becomes active, and you can require a withdrawal. The support crew will ask for KYC, and as soon as it is done, your withdrawal will be processed.
20  Economy / Gambling / Re: BitcoinCasino.io | OFFICIAL on: May 24, 2019, 10:23:54 AM
HI,

Where i can play 25 free spin? And what are requirement for withdraw? I can't find info about!

Hi!

If you mean the 25 sign-up free spins, they are mostly added in Fire Lightning slot, x10 wager for free spin result.
The support crew will ask you to verify your account by uploading the required docs.
Thanks for your question!


Does it mean that you require Kyc? Do you have a withdrawal limit before passing the Kyc or is everyone really required to pass it? By the way, it's a good thing that you're open for suggestions and reviews. At least it would be easy for most users to reach out on you.

Yes, right, KYC is required in most cases if a player asks for a withdrawal. Smiley
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