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1  Economy / Scam Accusations / Re: SMARTMIXER.IO - SCAM (EXIT?) on: February 25, 2020, 06:03:55 PM
smartmixer - scammer telegram update

Code:
https://t.me/smartmixer
Dear Community,

We have just made some technical and design optimisations to the website which will improve loading time and usability for our customers.

In addition, our customers have drawn our attention to many phishing sites. These sites have very similar domain names structured like common typos when customers try to visit our site or customers get through by paid search engine advertising.

Therefore it is important to double check the domain thoroughly before making an order.

Lastly we have noticed that more and more false reports, statements and rumors about our service are published in various forums and sites.

Please do not be misled by such information, as they are without any evidence and simply invented to damage our service and manipulate our customers.

For this reason we have discontinued our third-party customer support from any site which is not owned by SmartMixer.

Now we only offer support through our ticket system on the official website.

Thank you and enjoy using Smartmixer.io

Apparently they will not stop stealing.
2  Economy / Scam Accusations / Re: SMARTMIXER.IO - SCAM (EXIT?) on: February 23, 2020, 10:37:02 PM
Sounds like a classic exit scam. @OP, why did you choose to use a centralized mixer over Wasabi or Samourai (Whirlpool)?

Last year, I compiled a list of mixers that I could use in exchange operations (some of them, by the way, are already scammed, like this one), this mixer was distinguished by a small commission (they already increased it now), fast processing speed, multiple advertising campaigns and reviews. I used it, and everything suited me, there were no complaints from people.

Yes, I know about technology, more complex services, specialized tokens with zero disclosure. etc - but it all didn't suit me at the moment. * needed quickly and without potential problems * - but it turned out the other way around.

This is not the first time I have come there, this is the whole problem.


I had little doubt since there were nothing to confirm in public that it's not made up (by OP). I did not have much time in my hand earlier to ask him privately for the materials but still I thought to leave a negative for smartmixer.io with a context that I will remove it once it will be resolved but after seeing two private verification by AdolfinWolf and LoyceV - especially from LoyceV who I trust to some degree; I really feel bad for OP.

That's a lot of money and I am starting to realize that it is an exit scam now. There are no other reason for smartmixer.io to do such things.

Crypto industry is really very much vulnerable and it's because of some small group of scammers. This people really do not have any moral. If they would use their skills for good things for the human race then the world would have been a better place. So sad that we can not do anything against them. Sometimes I feel frustrated when I see innocent people losing their hard earned money this way. I to lost some good amount of money in my life. But we survive and this is life.

I am really sorry for you OP. I will hope my best that smartmixer.io realize that they are playing with someone's life (10BTC is really a lot of money for billions of individuals) and this is no way ethical. How would they feel if they became the same victim by some other scammers? How would they feel if one of their family member become the same victim some day? I have seen people to hospitalize and then to die because of the shock of losing everything they earned in some incident. This is really not fair.

I wish your best health OP and if you do not get anything in return then just accept the reality and move on. Life gives us hard time and those of us who can make things once then we know the way to do the same again and again. I am going to revise my tag with better contexts and the flag was supported.

Stay safe everyone.

Unfortunately, these are not my personal funds, and now it will be necessary to return them gradually.
That shit, of course.
3  Economy / Scam Accusations / Re: SMARTMIXER.IO - SCAM (EXIT?) on: February 23, 2020, 07:42:24 PM
I can confirm the following:

I confirm ~10 BTC was sent just over 3 days ago, and OP (johnitrue) owns the sending address.
I confirm 2 support tickets at smartmixer.io, one >72 hours old, the other >48 hours old, have received only a generic automated reply.
I confirm smartmixer.io still doesn't provide a real Letter of Guarantee. All they give is a json file (apparently this can be used for their own internal verification).

The problem is: foul play can't be proven, because smartmixer.io doesn't provide a real Letter of Guarantee. They give something that's called that way, but it can't be independently verified. As a "classical" mixer, they have no reason not to provide a Letter of Guarantee, so the only reason I can think of for leaving this out, is to prevent an exit scam from getting confirmed. Just like what happened with BITMIXCOIN.IO scam confirmed: 16+ Bitcoin stolen. So the fact that this case can't be proven is actually on them. If they would have provided a Letter of Guarantee with a signed message, there would be no risk of any fake accusation every being credible. This is by their own design.
I confirm the receiving addresses in johnitrue json-file haven't received any funds. But because I can't verify the json, I can't conclusively say it's legit.
I have not found any reason to assume johnitrue is lying.

When trying to mix Bitcoin, smartmixer.io shows this:
Code:
Send your Cryptos (min. 0.001 BTC, max. 3910.49 BTC) to: 
Recently, they sent a customer his own coins (>30,000 USD). I don't believe they own even a fraction of 3910 BTC.



johnitrue: can you create a Flag? If supported, it will create a very large warning on top of their Bitcointalk thread.


Many thanks to the members of the forum for taking the time to study my arguments.

I get the impression that this is exitscam, which was waiting for * large fish * to fall into the trap.

But why did they do this - I do not understand, maybe something happened to them, maybe it's not them at all. many scenarios can be assumed.


But I want to warn everyone who wants to deal with them: DO NOT DO IT WITH , until my problem is resolved.
4  Economy / Scam Accusations / Re: SMARTMIXER.IO - SCAM (EXIT?) on: February 23, 2020, 04:13:53 PM
There are some points why I did this.

I am engaged in the exchange, and mixed btc there before, there were no problems(I have many old letters of guarantee.). Up to the current moment.
True, I never sent such large amounts without any substantial guarantees.

This is partly my fault that I did not study the last messages, for example, there appeared messages that a person sent more than $ 30k(https://bitcointalk.org/index.php?topic=5168505.msg53771970#msg53771970) and he had problems.
The fact that the service began to experience various problems in January-February, and on February 19, it was moved to a new server.
I learned all this from public sources only when the order was gone.
5  Economy / Scam Accusations / Re: SMARTMIXER.IO - SCAM (EXIT?) on: February 23, 2020, 01:59:03 PM
This seems all messed up by SMARTMIXER.IO besides 10BTC is a good amount of money to exit scam for small businesses.

(screenshots, guarantee letter, records in the blockchain, I can provide the private keys of the address from which it was sent, I can sign the message through the address, I can provide email logs, I I can provide access to private messages on the forum, I CAN PROVIDE ANY INFORMATION REGARDING THIS ORDER)
Guarantee letter should be enough.
You do not need to give the private key of the address, you can just sing a message using the address to prove the ownership of the address if necessary.

Yes you are right.
Nevertheless, I can go for such measures.

I and other users tried to understand how you can verify their signature of the letter of guarantee, unfortunately no information on how the signature is generated is not on the site. I also tried to get a hash - from the public data in the guarantee letter - to no avail.

I suspect that "smartmixer" - just might say - * the signature is not mine (but no one can check), I didn’t have you, I don’t know who you are * - given the size of the amount sent.
6  Economy / Scam Accusations / SMARTMIXER.IO - SCAM (EXIT?) on: February 23, 2020, 01:08:42 PM
What happened:
 02/20/2020 An order was created on the site smartmixer.io, which involved mixing 10 ~ btc, and sending it to several addresses.
 After creating the order, sending the amount, magic occurred - after receiving comfirmed by the network - the order was suddenly deleted from the site. (I opened the same link in another browser window, and did not find order_id)
 I immediately wrote in the tickets, attach a letter of guarantee. wrote an email address with a attach guarantee letter.
 After 6~+- hours of silence, I came to the forum. I wrote in the topic (https://bitcointalk.org/index.php?topic=5168505.180), but instead of responding to my posts, " smartmixer(u=2639076) " closed all other topics of the project(smarmixer.io), including this (topic=5168505.180), for discussion.
 I sent another email, sent 2 messages in private messages " smartmixer(u=2639076) ", created another TICKET.
 
 All I could get from "smartmixer(u=2639076)" is the answer in the topic (https://bitcointalk.org/index.php?topic=5168505.msg53883886#msg53883886)
 AND MORE THAN NOTHING, no response to tickets (there are 2 of them), no response to email messages (there are 2 of them), nor a response to personal messages of the forum (there are 2 of them).
 I think this is an exitscam, or something similar, because a person is constantly going to the forum, HE READS PERSONAL MESSAGES, READS TOPICS, but DOES NOT ABSOLUTELY REACT.
 He saw the recived of a large amount of btc, and simply decided to get it.

I don’t want to publish the data openly, (I have everything about this order (screenshots, guarantee letter, records in the blockchain, I can provide the private keys of the address from which it was sent, I can sign the message through the address, I can provide email logs, I I can provide access to private messages on the forum, I CAN PROVIDE ANY INFORMATION REGARDING THIS ORDER))
BUT ONLY PEOPLE WITH REPUTATION, AND ALSO MODERATORS, ADMINISTRATORS. I am also ready to make a deposit - if necessary.

Scammers Profile Link:
https://bitcointalk.org/index.php?action=profile;u=2639076

Reference Link:
https://bitcointalk.org/index.php?topic=5168505.180

Amount Scammed: 10 BTC~
Payment Method: Bitcoins

Additional Notes: I CAN PROVIDE ANY INFORMATION REGARDING THIS ORDER
BUT ONLY PEOPLE WITH REPUTATION, AND ALSO MODERATORS, ADMINISTRATORS. I am also ready to make a deposit - if necessary.



Other links
https://bitcointalk.org/index.php?topic=5227488 - Smartmixer has locked all of their ANN threads?
https://bitcointalk.org/index.php?topic=5227498 - Smartmixer.io hacked and Db being sold on Darkmarket(I doubt the veracity of the information)
7  Economy / Scam Accusations / Re: Smartmixer has locked all of their ANN threads? on: February 22, 2020, 12:16:16 PM
Gentlemen, I'm going to write a scam sheet, but I do not want to publish logs for everyone.

Tell me, which of the oldies member of the forum will be able to verify and assure them?

I'm not sure anyone can verify your claims, which was the entire point i was making yesterday.

if we look at the Letter Of Guarantee, it seems that the only people who can verify it are Smartmixer themselves, not a third party, as opposed to traditional letter's of guarantees.

Now if you ask me, that's a flawed implementation of a LOG, but apparently no one seems to care or have seen this as of now? (Huh)


I think you are right. Cheesy

I never bothered to check their Letter of Guarantee but I don't see how this can be "verifiable" to confirm someone is mixing with the real Smartmixer. In this case, what is even the point of this "LoG"? They don't even have any staked address (At least I couldn't find any). The only addresses are the deposit and receiver ones, and in their website, I can only see the donation address at the bottom.
This is so funny. The funny thing being that i don't even know whether they did this intentionally or not.


Perhaps we can use BlockSci/WalletExplorer to cluster Smartmixer's deposit adresses and see whether they would match the claims you're making, but that wouldn't be completely foolproof probably.


In addition to the log, I have screenshots that I took right away, a lot of other information that is closely related to log and indicates this, blockchain, timestamps, my attempts to communicate(not only tickets), my personal messages on the forum - no response.
8  Economy / Scam Accusations / Re: Smartmixer has locked all of their ANN threads? on: February 22, 2020, 11:27:42 AM
Gentlemen, I'm going to write a scam sheet, but I do not want to publish logs for everyone.

Tell me, which of the oldies member of the forum will be able to verify and assure them?
9  Economy / Scam Accusations / Re: Smartmixer has locked all of their ANN threads? on: February 21, 2020, 09:52:11 PM
Also today a certain https://bitcointalk.org/index.php?action=profile;u=2765212 appeared on the forum.
He claims that allegedly somewhere source codes for sale appeared.
However, without providing any evidence.

While i do think smartmixer's owners are pretty incompetent up to a certain degree, (and i've stated this numerous times in the past regarding their "fake- (one could view their given explanation as "moderately") plausible.." mixing popups, their use of anti-DDOS services such as Cloudflare, and their use of potential sockpuppets, note: that is not proven, just an allegation some people have made.), I for one still would not blindly believe they got hacked, and if their database got hacked, you'd expect the service to be offline as well etc.
Without proof it sounds dubious.


Anyway, if you have a letter of guarantee... Well, keep us updated and post that as proof if they don't do anything about your case..



Although, perhaps someone can help me here...

I just downloaded Smartmixer's letter of guarantee:

It's a JSON file that looks like this:
Code:
{
    "comment": "Never share your Letter of Guarantee with third parties. Attach this document to our Support Team only when you are facing problems with your mixing order. The Letter of Guarantee is only available during the active mixing operation. After the completion all data about your order will be deleted automatically from our database.",
    "orderHash": "509bdc054a8201782f6d86bbd065481d691869a39f54a3140dd0c09e84e12bae6c11635ec4b0ceb816eafb6e11dc50c8f0bfbeb3741e21a8a7cebef44ddb9a79",
    "orderKey" : "3eelup75ony8wgcw",
    "currency": "BTC",
    "customerCode":"f0a6oid4",
    "feePercentage": 4.9787,
    "feePerAddress": 0.00023225,
    "address": "3Eg3K6mmHZPUWzD222hxj4mtj5b6ws4WDr",
    "pool": "Stealth Pool",
    "createdAt": 1582320630,
    "outputs":[
            {
                "address": "3KvLa6RQCNaWXoWziBQ4NZBchUt3MA5Rj8",
                "delay": 180,
                "percentage": 100
            }    ]
}
How can i verify this? What exactly is the message body, and what is the digital signature? Can anyone verify this signature for deposit address 3Eg3K6mmHZPUWzD222hxj4mtj5b6ws4WDr using above JSON in electrum / whatever?

I mean, am i retarded, or is this letter of guarantee actually a "internal" letter of guarantee? What are they talking about expiring a signature, or it only being valid during mixing? Are they nuts?

(Haven't tried myself but this feels like i would just be guessing, and it's late already, Well actually i did try, using the order hash as signature, deposit as signing adress, and comment as message, but it's not making much sense. Oh well, i'm rambling here. Should go.)



As opposed to a traditional letter of guarantee, which just looks like this, and can easily be verified??

Quote
========== START LETTER OF GUARANTEE ==========
We hereby confirm that Blender.io has generated the deposit address 3JHWRiAdk4ykB6YsoBcKFmqR5zdurTpcdk in order to transfer incoming amount (minus fee: 1.333% in total + 0.00025 BTC for every target address) to the following addresses: 100% to 3KvLa6RQCNaWXoWziBQ4NZBchUt3MA5Rj8 after 0 hour(s). This service will be only available for all bitcoins received from Friday, 21-Feb-2020 21:31:52 UTC to Saturday, 22-Feb-2020 21:31:52 UTC with minimum amount of 0.001 BTC and maximum amount of 2918.67487656 BTC total. This letter is digitally signed by the address: 1Fd1zWsLCP8okiExCrhzvU4TD8zKYfgbZ1.
=========== END LETTER OF GUARANTEE ===========

=========== START DIGITAL SIGNATURE ===========
H9A0N0hqhxeGyYwlP0WHvBly0vtEQj1EgH033inJyslnfW2Ckvdi79ceP4YuAn4JlwyfFyBjefUoxok bjBGpZZU=
============ END DIGITAL SIGNATURE ============





I think they use extra * salt * in the hash.
Or, a certain public sequence (the order is unknown to us).

In any case, I have all their signatures issued - on hand. Moreover, I have used this mixer more than once before. And I'm a little swept away.

I'm waiting for the declared 48 ~ hours.
10  Economy / Scam Accusations / Re: Smartmixer has locked all of their ANN threads? on: February 21, 2020, 07:37:25 PM
Hello gentlemen, I have a big problem with this mixer.
Since yesterday.
Standby time longer than> 24 hours.

Unfortunately, only 1 answer was received to all my questions(https://bitcointalk.org/index.php?topic=5168505.msg53883886#msg53883886), which can be compared with an extract from the FAQ.

I don’t know what’s going on, but someone is clearly not in a hurry to give my money and respond to tickets, email, pm forum, and the amount is very impressive.

I won’t publish details yet, but I’ll say that yesterday I successfully exchanged 1 exchange through this service, but the second exchange - for a large amount (miracles suddenly started)

To the owner and the author of the branch, several messages were also sent - all of them without reply. Besides (https://bitcointalk.org/index.php?topic=5168505.msg53883886#msg53883886).


Also today a certain https://bitcointalk.org/index.php?action=profile;u=2765212 appeared on the forum.
He claims that allegedly somewhere source codes for sale appeared.
However, without providing any evidence.

All this looks very ridiculous, as if someone is setting the stage.

I immediately took screenshots(I do not close the tabs until the translation is completed.), I downloaded the guarantee letter, and it was sent to support by all available methods, you can see the blockchain yourself after 48 hours expire.
11  Economy / Service Announcements / Re: [ANN] SmartMixer.io | Crypto Mixer | Be Smart, Be Anonymous ❗❗✅ on: February 20, 2020, 09:03:45 PM
Nope, the response time has not yet been exceeded, but the situation is non-standard (and I do not know why), so I ask that respond to it as soon as possible.
You have to be a little patient if the time you raised your ticket is not beyond 48 hours... I know it can be frustrating sometimes especially if you were carrying out a transaction and you wanted to be performed within a certain period of time. But there is no need to worry, I believe your issue will be sorted out soon.

Did you include the letter of guarantee in your support ticket? If you did, you issue will be worked on faster than if you did not include the letter of guarantee.

Yes, of course, I did everything according to the rules, and the FAQ, otherwise I would not have written.
I am well oriented and worked earlier this service.

But, having seen that the representative of the topic was later than the ticket was created, I wrote here, in the hope that this might help to pay attention.

Since I repeat, the problem is non-standard.
And I hope it will be resolved soon.
12  Economy / Service Announcements / Re: [ANN] SmartMixer.io | Crypto Mixer | Be Smart, Be Anonymous ❗❗✅ on: February 20, 2020, 08:21:54 PM
Please read the tickets.
I am still unanswered and without transaction.

I don’t write translation details here, everything is inside the ticket.
How long have you been waiting? you have to be patient Smiley

FAQ


Nope, the response time has not yet been exceeded, but the situation is non-standard (and I do not know why), so I ask that respond to it as soon as possible.
13  Economy / Service Announcements / Re: [ANN] SmartMixer.io | Crypto Mixer | Be Smart, Be Anonymous ❗❗✅ on: February 20, 2020, 07:40:56 PM

Please read the tickets.
I am still unanswered and without transaction.

I don’t write translation details here, everything is inside the ticket.
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