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Based on the attached screenshot, m88.com casino has determined that you violated their Terms of Use. Specifically, they have voided your bets in accordance with Section 8.3 of their Terms of Service.
That's unfortunate. But without more evidence, it's hard to say who's right. Did you genuinely violate their terms, or is this a questionable move by the casino. Unfortunately, m88 isn't represented on our forum, so getting their side of the story or forcing their hand is pretty much out of the question.
I asked them to tell me what I did wrong. They replied as you can check by emails that they will not disclose anything of their "findings". They did the "investigation" and the money was forfeited in less that 5 minutes after I submitted my withdrawal request. So you do the maths.... |
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Hello guys! I won 209 euros on m88.com but after asking for a small withdrawal (through etherum) they blocked my account and forfeited all the winnings citing a very vague rule that says that I have used bots or anything like this but refusing to go on specifics. This is a very clear example of a scam Sportsbook. I did nothing wrong. I played mostly on esports and basketball and made very few bets. I just had some luck. Attached the emails with m88.com and the rule in question... https://imgur.com/a/CM04rBE |
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This site is simply scam. Deposited here and was limited at the first bet. They are not allowing me to withdraw my deposited amount (I have made the 1 time rollover and they accepted this). My withdrawal was waiting for more than 72 hours and after sending Vave an email, they canceled the payout request telling me to resubmit the request. I tried but now they have raised the minimal amount to withdraw 8 times my amount there. I can never reach that amount because my betting limits are simply 0. My account stand 0.00105 mbtc and the lowest amount I can withdraw is 0.008 mbtc. They raised it just for me. as you can see on the second photo prior today I was able to submit the withdrawal request. Now I can't anymore... So totally scam... https://imgur.com/a/T5X6WcZ |
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I have not heard about this casino before. Not having any official thread or official account on this forum. I will advise you to use a good gambling site on this forum, the ones that people are not accusing of any issue. If you stay on this forum, you will see many of them. Go to gambling board to see many gambing sites with active official thread: https://bitcointalk.org/index.php?board=56.0You are right. But deposited a small amount after checking on casino.guru where they have a good rating. |
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Hello! Just to mention here that 7slots.casino is totally scam and they will not pay you. Since 19th of September I'm asking for just 99 usd but they are not paying me and no reason whatsoever. My account is fully verified. Deposit-only site. Not even responding on live chat. https://imgur.com/a/r7Qzom2 |
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Hello  https://imgur.com/a/gj5XoXsAfter 2 days of not responding they contacted me now. Hope they will resolve this [/quote] I understand that the case is now back in motion and your KYC is now under review? In that case, we'll better wait for the result. Please keep us updated. [/quote] No, I just placed again my withdrawal request as they told me on my email. Still "under review"... Did not do the KYC, which I will be happy to complete |
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[...] I'm asking duckdice.io to do the same, manually check my documents but they are refusing to do that and they are not even responding to my emails anymore. [...]  https://imgur.com/a/8JjxQzWCan you please supply more backing evidence by providing screenshot of the above referenced conversation of them refusing to manually check the KYC? I'll notify and invite one of their representative when enough proof are provided Hello https://imgur.com/a/gj5XoXsAfter 2 days of not responding they contacted me now. Hope they will resolve this |
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Hi everyone! I have a problem with duckdice.io. They asked for KYC through a 3d party when I asked to take out from them my 237 usdt. They sent me a link where I had to fill my passport details, take a photo of the passport and then a selfie of myself. I did this with 100% accuracy (I checked them very well) but even if my passport and selfie was ok (so the program would acknowledge that I'm genuine) it says that do not match with the details I put (why I had to put wrong details ?!). I had once the same problem with the same 3d party system on the site Cazinozer, but they told me to send my passport and other documents and they approved them. I'm asking duckdice.io to do the same, manually check my documents but they are refusing to do that and they are not even responding to my emails anymore. For me i'ts 100% scam practice. And when responding they are not very welcoming on their customer service. https://imgur.com/a/8JjxQzW |
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Yes, Yes. But unfortunately they have a good rating on sites like casino.guru. In fact I have been playing for months there and always they paid me in minutes every time, until yesterday.
Ole7.io has good ratings by the Casino.guru team, not from the users. No one has made any review for them on Casino.guru. Their rating isn't good on Trustpilot. And they have bad reputation in this forum since last few months. Therefore, nothing will change if you create a scam accusation against them in the forum now. They will pay you if they don't have the intention to scam you. BTW, I just checked your post history. You had problems with many betting sites. Why is that? I trust casino.guru, they are honest. many casino rating sites get paid by really horrible books... They will not pay, I had problems with some other asian sites and if they think you have won enough no way you will get the remaining money. And about the last question I'm a winner. But never cheated any site. Is not a crime to win. Since every sportsbook will limit you fast, I have to play on this shady new sites |
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after many deposits and also withdrawals Ole decided today to suspend my account. I have been played for almost a year here and they were quick to pay normally. Today they suspended my account with 725 usd on it. No explanation whatsoever. They tell me to wait because they may pay me but I know for sure that this kind of behavior leads to confiscation of funds.
You can submit a scam accusation against them if you want, but I don't think it will mean anything in favor to your case. You see that nice bright banner above their thread? Yeah. Yes, Yes. But unfortunately they have a good rating on sites like casino.guru. In fact I have been playing for months there and always they paid me in minutes every time, until yesterday. |
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after many deposits and also withdrawals Ole decided today to suspend my account. I have been played for almost a year here and they were quick to pay normally. Today they suspended my account with 725 usd on it. No explanation whatsoever. They tell me to wait because they may pay me but I know for sure that this kind of behavior leads to confiscation of funds.
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this site is profiting from a stupid error I made yesterday. I deposited on this site from a third party (I used the withdrawal from another site to deposit on BK8 just to speed up the process of depositing). The deposit did not went automatically as in any other site. I chatted with BK8 and provided them with the hash, the account address from which the money was sent and also screenshot of the address on my BK8 account. Everything turned up perfectly; they have received the money and I have been honest since the first interaction with them that I made the mistake to deposit from a third party. They refused to finish the deposit asking for the receipt of the deposit made from the wallet, knowing perfectly that I can't provide that. I even asked the site that sent the money to make a screenshot but they told me that this is against their rules. BK8 asked me for the correspondence with the site in question and I sent it to them but they again refused today to deposit my money. Really frustrating and I feel that they want just to profit from the mistake. Strange because I'm in a losing run with them.... the transaction https://tronscan.org/#/transaction/bff9822cc8c43389b70846e1f47f8f6db1a9067ae2196f5b14fe0257ffea3224 |
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Hi there
I have been playing some time now on justbit.io. Won some money, and my account stands approx 8 mbtc. I asked to withdraw 5 mbtc and today they asked me for KYC procedure (ID and other stuff). By their site states explicitly that they do not ask for KYC if crypto was used to deposit. Update: They confiscated today all my winnings without any other notice, nor waiting for me to send them the documents.
This KYC is now creating problem in the casino space, I don't know what they are doing with the KYC again. When KYC is provided they would still confiscated the account and if you didn't provide it, they would still do the same so what should we do now? I am really tired of this KYC stuff. Op have you tried to reach their customer care service to know the reason behind? There are some time you have not meant the conditions so you have to contact the representative here if there is any to inform the company what is going on. Even though they know let the representative inform them again then they will tell him the reason why the account was confiscated. No reason, they just informed me that I can withdraw just my deposit |
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See point 14, where they clearly said they reserve the right to ask for valid identification of a user under the KYC procedure for some cases. For asking KYC you can not say they are scams. Maybe they have found something suspicious.
They stated it that KYC is required for withdraw. Check it again. But if the user is suspicious, they can ask for KYC again. I have seen many sites that like doing that, asking for KYC again or asking for another documents to make sure that the user is not trying to manipulate with fake identity. I can understand @OP's argument. Although there are written rules about KYC, their front page announces that there is no KYC for crypto users. And @OP is using cryptocurrency, so this can void their TOS regarding KYC.  If they don't honor this banner then they are defrauding their crypto players since the banner is created to mislead players into believing something for the platforms gain. Today they confiscated my winnings. This is not about KYC at all, is about the money. Simple as that. And I'm not from any prohibited country listed on their site, as someone here mentioned. In the case their KYC was absolutely needed, I would do that but that's not fair at all because their site has a banner that No KYC needed and that was the reason I chose Justbit. I found out about them at casino.guru where they have a pretty good rating. So we talking about nothing here. they just confiscated my winnings and left my deposit on my account. You do the math... |
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They have a pretty high score there. I would also like the OP to post there and see how justbit representative responds. I don't like casinos that keep saying they don't require KYC for crypto users even though they know that's not really the case but I still feel like we're short on information here. OP already admitted he has been playing there for a while so they probably have enough data to investigate the account starting with a KYC. I hope we also get to see their side. I made a complaint on casino.guru. I also asked justbit to give me proof of any wrongdoing because they stated that they can ask for documents if they suspect anything. I didn't ask for any bonus, or had other accounts in the past on justbit. You guys have to understand that I do not play regularly and deposited just for that "No KYC" promise... |
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I have reached their customer support and got replies like this.    So, they are still saying there is no need to pass KYC if you play with crypto. Again saying if they need they can ask for it. So as I can understand normally they don't ask kyc for the crypto users unless the user has any suspicious activity. The same as other crypto casinos. "suspicious activity" means nothing. For them "suspicious" is everyone that is winning. I dared them to prove me if my device have been used with them before and they have not replied |
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-snip-
They just do not want to pay, is that simple
I wouldn't conclude that too early, the casino wouldn't know a typical crypto player whether they are anti-KYC or not. With reference to fully crypto oriented centralized casinos, I think as long as they have restrictions and comply with regulations will implement KYC eventually. But why stating "no KYC for crypto"? And why you gyys tend to justify sportsbooks when they are being unfair?! It's a known fact that most of the sites love to scam you. I do not get these kind of things, really... |
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See point 14, where they clearly said they reserve the right to ask for valid identification of a user under the KYC procedure for some cases. For asking KYC you can not say they are scams. Maybe they have found something suspicious.
They stated it that KYC is required for withdraw. Check it again. But if the user is suspicious, they can ask for KYC again. I have seen many sites that like doing that, asking for KYC again or asking for another documents to make sure that the user is not trying to manipulate with fake identity. I asked them on email if they have found any suspicious activity from me other than winning approx 100 euro. I asked if my IP or device was used on other accounts. They just do not want to pay, is that simple |
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A gambling site can state that you do not need to provide KYC before you can withdraw, but know that it would also be stated that they can ask for KYC at anytime. Those gamblings sites are centralized, because they do not require KYC for withdraw do not mean they can not request for KYC at anytime. It requires KYC. https://justbit.io/pl/policy/payment2. To withdraw funds from the account, the user is required to complete identity verification through kyc procedure at his user’s account. justbit reserves the right to check user’s identity and source of deposited funds prior to processing payouts and to hold withdrawals for the time needed to check the user’s identity. in case of false personal data provided by the user, the withdrawal can be denied and the user account can be cancelled. the user will be informed thereof by email noted at his/her user’s account. They Have also FIAT deposits and withdrawals. Why you state "NO KYC FOR CRYPTO PLAYERS" in the middle of the front page of their site if you will request for KYC anyway?!
Op, is this your first withdrawal? Because according to gamblingbro.com it stats that you don't have to complete kyc for your first withdrawal.
Although that review written by gamblingbro was made a long time ago so it seems like they have made some changes in the way they do things, I'm not able to give an explicit answer to your question because I haven't used the casino before (not planning to anyway).
P.s typing when the first post came, so according to his post they stated in their policy that KYC is required, now may I ask Op did you bother to go through their Terms on withdrawal, deposit, staggering requirement and restricted countries? If not then I might shift the blame to you a little.
If they have any representative here in bitcointalk then you should try reaching out to them so that they can clear the air on this issue.
SIR, in the middle of their page they have just "NO KYC for Crypto Players" statement. I really don't see the point to check the terms anymore if this is stated in the front page. If it was for KYC I would play on Betfair, Pinnacle and WIlliamHIll not in some shitty sportsbook like this |
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There's no mentioned if the casino will not ask KYC if you're use cryptocurrency to play, see the terms below: Know your customer (kyc)
After registration process the User shall provide JustBit with valid identification information under these Know Your Customer (KYC) procedures. The User shall undergo KYC procedure after completing the registration of User’s Account and:
Before first withdrawal of funds irrespective of the amount;
In case of a deposit for the sum equal to or exceeding 2000 euros or its equivalent in virtual currency;
In case of depositing in amount of 7 500 euros (or its equivalent in virtual currency) or more (by several installments) by the same User during a month. Virtual currency is cryptocurrency and it has been mentioned they will ask to submit KYC in your first withdrawal, so it's your fault for not check the terms carefully. I don't know where and how you can make a conclusion gamble using cryptocurrency is free from KYC. Are you joking me?! Check the front page of their site. It states explicitly "No KYC for crypto players" |
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