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NEW ticket ID is 218945
I am sending you the documents again in attachments, please, check and confirm that everything is correct.
Thank you. Finally, it was merged with the ticket No 217980. We can see that 30 minutes ago our support representatives have sent you a reply. Kindly check your inbox. Please, duplicate the letter to me on today's new ticket ID 218945 I am sorry, This ticket has been closed. Please find our message in your inbox. This message is of May 21 and is the notification for Ticket No 217980 I sent my docs 3 days ago, and now my account still under freeze. But more - now I cant even access my account! What is going on? Why you dont answer me? I want to restore access to my funds as soon as possible! |
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NEW ticket ID is 218945
I am sending you the documents again in attachments, please, check and confirm that everything is correct.
Thank you. Finally, it was merged with the ticket No 217980. We can see that 30 minutes ago our support representatives have sent you a reply. Kindly check your inbox. Please, duplicate the letter to me on today's new ticket ID 218945 I am sorry, This ticket has been closed. Please find our message in your inbox. This message is of May 21 and is the notification for Ticket No 217980 I can not answer you in the previous Ticket No 217980, because of this I create a new. - ticket ID is 219220 I sent you documents in tickets - 218945 and 217996, but they have been closed. (if required, I will send in the last new ticket) - in the settings of my account, I still see the inscription "Identity Pending " - tell me how long will the documents be confirmed? - Please continue the dialogue with me from this new ticket. |
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NEW ticket ID is 218945
I am sending you the documents again in attachments, please, check and confirm that everything is correct.
Thank you. Finally, it was merged with the ticket No 217980. We can see that 30 minutes ago our support representatives have sent you a reply. Kindly check your inbox. Please, duplicate the letter to me on today's new ticket ID 218945 |
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I am sending you the documents again,
Please, check and confirm that everything is correct.
Please share a new support ticket number assigned to you by our system. Checking your support ticket NO 217992, I have not found any updates. NEW ticket ID is 218945 I am sending you the documents again in attachments, please, check and confirm that everything is correct. |
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I sent you all the documents that support required. I've been waiting 3 days: "Identity Pending " Please answer me right here, my user id - 0396a70b. if you don’t unlock the funds in the coming days, I will sent complaint and all information to https://www.sec.gov/oiea/Complaint.htmlI want to make my case public, because I dont want to wait months or years to unlock my funds. Hi ferrykyra, We are able to find only one support request submitted by you on May 17. Once we've received it, we requested you if you agree to go through the KYC checks. I've also duplicated this message to your yesterday. Kindly check your Junk/spam folders and reply to our email. We need to receive your consent in order to proceed further. Thank you. I am sending you the documents again, Please, check and confirm that everything is correct. |
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Hello,
Once all requested documents are provided, the procedure won't take long.
Please comply with the tips indicated by the support representative.
I already sent all document to verify my account, what else information do you need? Please, answer a question: is there any word about "blocking funds with no reason" in user agreement? By the way, according to your terms and conditions users doesn’t need to verify accounts to make standard operations in the wallet. My lawyer got a screenshots of chat with your support, where you claim that is no need to verify identity to deposit, send and exchange coins. I need to return access to my funds as soon as possible. By my estimate, I have lost approximately $55,000 because of your actions. Accordingly, I hereby demand immediate access to my account and the money therein. In the event that my account is not unlocked soon, I will be compelled to pursue legal action. Hello, The 5.4 clause of our terms specifies that. ( https://freewallet.org/terms#5) Please keep up with the requirements of our security dept and you'll be able to complete the verification soon. I sent you all the documents that support required. I've been waiting 3 days: "Identity Pending " Please answer me right here, my user id - 0396a70b. if you don’t unlock the funds in the coming days, I will sent complaint and all information to https://www.sec.gov/oiea/Complaint.htmlI want to make my case public, because I dont want to wait months or years to unlock my funds. |
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Great work DireWolfM14 & logfiles.
It was me who made the flag against Freewallet, can we try & get in touch with somebody they’ve scammed & get them to do a red flag? My yellow one isn’t as harsh as is needed I think. They deserve the full monty but we need somebody they’ve actually scammed to do it.
Can we provide Collective Action with everyone who suffered? Can we write abuse to block their site? Can we write abuse to block their apps in Google and Apple? I swear, I will do all what I can, because I urgently needed my money because of my health, and now I can't withdraw it and pay clinic bills! |
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Hello,
Once all requested documents are provided, the procedure won't take long.
Please comply with the tips indicated by the support representative.
I already sent all document to verify my account, what else information do you need? Please, answer a question: is there any word about "blocking funds with no reason" in user agreement? By the way, according to your terms and conditions users doesn’t need to verify accounts to make standard operations in the wallet. My lawyer got a screenshots of chat with your support, where you claim that is no need to verify identity to deposit, send and exchange coins. I need to return access to my funds as soon as possible. By my estimate, I have lost approximately $55,000 because of your actions. Accordingly, I hereby demand immediate access to my account and the money therein. In the event that my account is not unlocked soon, I will be compelled to pursue legal action. Hello, The 5.4 clause of our terms specifies that. ( https://freewallet.org/terms#5) Please keep up with the requirements of our security dept and you'll be able to complete the verification soon. In case Freewallet detects suspicious activity on Freewallet account, Freewallet conducts AML/KYC procedure for the user ask to provide all necessary information for verification, including without limitation an ID, photo, screenshots showing the source of all your incoming transactions etc Its all about verification, but any word in agreement about blocking my funds! |
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Hello,
Once all requested documents are provided, the procedure won't take long.
Please comply with the tips indicated by the support representative.
I already sent all document to verify my account, what else information do you need? Please, answer a question: is there any word about "blocking funds with no reason" in user agreement? By the way, according to your terms and conditions users doesn’t need to verify accounts to make standard operations in the wallet. My lawyer got a screenshots of chat with your support, where you claim that is no need to verify identity to deposit, send and exchange coins. I need to return access to my funds as soon as possible. By my estimate, I have lost approximately $55,000 because of your actions. Accordingly, I hereby demand immediate access to my account and the money therein. In the event that my account is not unlocked soon, I will be compelled to pursue legal action. |
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Hello, Scammers site Link:https://freewallet.org/ Amount Scammed: 55,000 USDT !!! when I wanted to withdraw my money, the transaction was blocked. my account has passed all verification, and is blocked for no reason.  Hello, As we can see, the verification procedure has been initiated for your account. Your money is safe. Please get back to the notification you've received by email and respond to it. Thank you. How long will verification take? I can not wait long. I urgently need my money. |
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Hello, when I wanted to withdraw my money, the transaction was blocked. my account has passed all verification, and is blocked for no reason. |
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