Yes, the problem is still not resolved and nobody contacted me from wintomato crew in any way.


The first funny thing is that actually, I didn't do any specific convincing job when contacting moderators on each occasion. Regarding the first WD request, I just told a mod that I have a rejected WD with some unclear comment from admin. Also, I told them that I didn't break their rules. That's all. They never asked for any proof from my side nor any other info regarding my account or me personally.

The second funny thing is that I literally didn't do anything that could even possibly look suspicious after my 6000 DOGE withdrawal has eventually been processed. I had around 250 DOGEs left on my balance, then I played a little and lost around 80 DOGEs, and so then I decided to withdraw what's left while it's still above the minimal WD threshold. Also, as you can see on screenshots, I even got a different comment this time compared to the initial rejection, which is pretty strange since nothing has changed in my account for those few days.

The third funny thing is you protecting scammers without fair reason. I just don't get it, what's your profit from attempts to protect these lying thieves.


I made some wager after successful withdrawal, that's when I got some red streaks which eventually pushed me to withdraw the rest of DOGEs. Still, it does not matter at all from a logical point of view.

For sure, any decent casino should be honest with its players and keep its reputation. I guess it would be not only good for karma (still I doubt they are believers), but also profitable in the long run since such just behavior could bring them more loyal players.


In my case, I used a faucet on early-stage to test the casino, it was well before I made a deposit. So it can't be a legitimate reason to reject or confiscate withdrawal of my winnings, as they did. Twice.

Yes, I created the flag and added the link to OP.

Thanks for keeping the right way in your life. This evokes respect and returns some hope.

Done. Thanks for your support!


Thank you, I will try.

Done. Thanks for the advice.

Beware, all the honest gamblers, wintomato.com is a SCAM with incredibly poor support!

I lost my money to them. Don't feed them anymore.

Detailed scam accusation with proofs is here:
https://bitcointalk.org/index.php?topic=5384260

Hey, guys. I'd like to warn you all not to play on wintomato.com ever. This site is a scam without proper support and it's going to be a waste of both your time and money.

ALL PROOFS ARE HERE:
https://imgur.com/a/ziEki1o

HERE IS THE STORY:
On January, 6 I made my first deposit on wintomato.com of 500 DOGE (screenshot available with the link above)
https://dogechain.info/tx/c7b018aac2cb5db9caae84e9c871099580b34e4924f1544d8a3e131f5b7123ec

On January, 22 I made another deposit of 0.085 BCH:
https://blockchair.com/bitcoin-cash/transaction/6cb2110745e4d99e5fc11fece7b7a62d8f2005cdcee119ccd00d861422fc10f4

With luck and skill, I managed to make my initial 500 DOGE to around 6000 DOGE in the next 17 days.
Then, on January, 23 I requested my first withdrawal of 6249 DOGE. After a few hours, my request was rejected by "poliperhonet" (guess it's their admin) with a comment "bot farming activities" and my DOGEs were returned on the account's balance. Since I hadn't performed any of these "activities" I decided to seek justice and to fight for my rights. So, I wrote to the chat moderator and after another few hours of debates, he asked me to make another withdrawal request. I requested then 6000 DOGE and after 40 minutes it was processed by our old friend "poliperhonet". But the story does not end on these good news.

Since I had some DOGEs left on my account's balance and my playing strategy started to twist, I decided to withdraw the rest of 164 DOGE.
On January, 27 I requested a withdrawal of 164 DOGE. Next day I found my withdrawal declined and all DOGEs "confiscated" with a comment "Pandora Faucet Farming". This time they didn't return the requested amount back to my account's balance but simply confiscated it. Of course, I wrote to support again. After 3 days of exchanging messages with a moderator, he finally told me to send an email to their official support address, because they were somehow unable to solve my issue via chat this time. Clearly, there was no logic in such behavior, since my first cashout problem was successfully solved within the chat conversation. I guess, the reason of why all of a sudden it became impossible to solve my current problem in the same way, will remain a mystery.

Anyway, on January, 30 I did send an email with all the explanations to their support. The exact email content is shown on one of the screenshots available with the link to proofs I've posted above.
To the day, there is no response to my email.

Since I didn't receive any response via email, I wrote to the chat moderator again. After another dozen hours he answered that my DOGEs will not be returned and if I need more explanation I should contact support. His exact answer is also available on the screenshots above.
Of course, I didn't write another useless email because of 2 reasons:
- I still didn't get any answer to my email, so why write another one?
- I don't need their "explanations", I need my money. They never provided me with any explanation regarding my first initially rejected withdrawal, neither did they explain to me why they decided to pay it after all. Guess they just were hoping that I will forget about it. And after they got to know that I won't, they simply confiscated my second WD.

RESUMING all this, I can make some bulletproof conclusions:
1) Administrators of casino wintomato.com are lying to their customers by ensuring them that "the withdrawal process is fully automated". Of course, withdrawals are not "instant" as casino administration claims it to be.
2) wintomato.com can confiscate your crypto instead of processing your legitimate withdrawal request. Just because they can. No fair reason takes place, no explanations, no proofs of player breaking the rules.
3) Poor support: moderators seem to be completely useless in serious questions like withdrawals. Seems like they are playing a middlemen role and just pass your message further to the administrators. Email support does not answer more than 5 days already.

=====>

SCAM.

P. S.: Their representative's account is wintomato and you can check his trust summary here: https://bitcointalk.org/index.php?action=trust;u=3346646