What I'm saying is Stake will not change that decision even if the player went to Gibraltar where stake have paper regulaTory to sue them.
Because even if the player prove 99% he have nothing to do with the game being rigged and stake have 1% still stake is thebpartybwith power and the one holding the funds
Since the game proven rigged Stake will not even care whatever the player did. Even if he is in the right side and stake in the wrong there nothing can be done and no legal decision will affect stake. Also they are so big that they don't care the reputation in a forum or even in askgambler.
Beside that maybe they don't even know the player exist as there hundreds of same accounts on  The same game . They bring banned. By the way it's only a little of people who come to bitcointalk a lot of others like 98% doesn't come to bitcointalk to open a a scam accusasion
.
I said for the player to move on because there nothing he can do. If he hire a lawyer ( he might get scammed again by those Gibraltar iffshore lawyers ) they can do nothing.  

If Stake was a small casino and worrying about losing a few customers they might care. . . .

There is another risk of betting online beside the odds Wich is the casinos have all the power and they are the ones hold your funds and the risk of being refused payment must be put in consideration beside the odds when betting your funds.
Maybe try a decentralized betting site like SX then you might reduce that risk.

Don't blame you.

Holydarkness doesn't work for anyone. It's the go to statement for a lot of people in the wrong. Although I understand your frustration, if you want help then be courteous with people trying to help.

I still think you should be paid on this one. Seems obvious you weren't in on the fix since as stated before, you jumped in on the bet, you didn't start the wave, you rode the wave.

Another reason that I believe that you are innocent is that you were following the trend. The people in on the fix, set the trend. They were the first to get in.

I have to admit that I did not scrutinize the whole deposit and bets flow, so I can't determine it myself [nor that it stated anywhere here, that I know of] but you're betting your whole balance on that match?

Draftkings and one other unnamed book is holding money from the accused player and those involved that made the bets at Draftkings. From what I know, other books returned the money and didn't confiscate balances. Most even paid out winnings being unaware or just making a quick payout.

To clarify, they confiscate all of your funds? Including the other balance you accumulated from the winnings of other bets? Were you at a profit from your entire stay at Stake?

---

Yes, this is another case that has nothing with money laundering, but this is another case that has to do with being compliant to clauses on the ToS both parties entered into agreement, that Stake are allowed to do their CDD. I believe I've give some explanation on the other thread.

I really frowned upon this "new" approach from Stake, but it doesn't mean they don't have the right to ask for it. Even with the neighboring case, where their level-4 verification goes out of the fence [while at the same time, frowning upon and thinking that the decision they made on that case is not something acceptable] the basis of it stays true, that they reserve the right to ask for SoW and may brought it up whenever they deemed fit.

What if a player is unemployed and doesn't have a bank account? Well, they have other acceptable documents a player can submit to verify their SoW.

Yeah, as stated, the KYC are the "prelude" of the real investigation. Only after they've got your data and verifies it, the investigation will begin. In an ideal world, they'll release the rest of your fund, minus the winnings you got from the questionable bets. So, hopefully they'll take this decision, because the alternative is much more bleak [they confiscate everything].

my income is all from the web affiliate , crypto and trading online .  i might have the same problem you are in if they asked me such a documents

man this is sucks

Why do they need you to complete KYC level 4 to explain you what they are going to do with your funds? If they've accepted your level 3 and below KYC documentation it means they've no doubt about your identity, no? Do they want to avoid to publicly expose they've decided to take your funds? Thus if you're unable to complete level4 KYC, they will never have to reveal it? As you've quoted on AskGamblers, they've assured you to accept all proofs of income for level4 "any form of proof of income will be accepted for Level 4". And now you've managed to complete level3 they're finally requesting very specific documents you're unable to provide. When I saw their message saying they will accept any proof, I was surprising, now I'm not anymore, sadly.

Well, the verdict is here.
Jontay Porter has been found guilty of manipulating games: https://www.bbc.co.uk/sport/basketball/68840803

Since OP bet on exactly these lines I guess the original wins will all get voided.

Leaves the questions, what happens with the rest of the funds in the account? Is it a violation of terms betting on this, knowingly of course, but unknowingly? Stake can't prove OP made these bets knowing it is rigged, he can always say he was just "following the trend", I would do the same.

Let's see if OP comes back at all, he hasn't been online for over 2 weeks now. I might already know what's up.  

He what? Did you accidentally use wrong account or something? That's why you deleted the post immediately? AHOYBRAUSE leave you no feedback at all.

---

Thank you for this. I somewhat trusted your instinct on this one. I was just venturing and amusing an idea of OP knowing that the problematic bets will be that one, instead of others he made, because he knew from the beginning as he deliberately followed a specific tip instead of doing what he claimed he did: just following the crowd.

Simplest things to answer first, which I marked in bold.
Who am I work for in order to provide detailed information for every casino complaint on this site? I think we can say "the forum", I get detailed information of [almost] every casino complaint on this board [correction, not the entire forum, as I don't monitor other boards] because I attended most of those cases, get to know them personally, made my notes and findings... and I have a very good memory.

Do I work for casino? And do I aware of every ToS they have? Nope and nope. I am not their representative, and I am sure as hell don't memorize their ToS. I barely read them. Not to mention they're constantly updated. The familiarity is because most cases here shared the same violation of a section or two on the ToS, so I basically recycled what I know from previous case to other case.

Do I think it'll lead me to a job with these casino? LMAO! I really laughed at this while I'm actually at a very pissed condition reading your allegation against me. Anyone knows how much does a casino staff getting paid? It never crossed my mind, but this is interesting. I'll make sure I ask a representative in my contact later. If you have to know, the answer is NO. I don't need a job offer. I have a steady job IRL and I live comfortably enough. The extra fund from the forum is nice, I will admit that, but it's not like my life depended on it. I have my own business, so I can't exactly stick to a timeframe, but I accessed the forum on my spare time to "give back" what I get from life.

Now, moving to a more serious --which made me pissed-- points:

Siding with them. Umm... I am not? Why would I? It doesn't make sense as --to reply to your confusion on what am I benefitted from those cases as well-- I literally get nothing from the outcome of every single cases. Definitely not a job offer, as I've explained above.

Zero.

The casino does not [understandably] thanking me for hounding them on routine interval to give their response when they're slacking and the user who complained here are mostly people who come with the sole purpose of seeking resolution [or those with disposable alt account] who barely came back to the forum once their case come to an end, so I either a-stranger-on-the-internet who helped them get their rights or an-asshole-on-the-internet who help exposing their scam attempt.

The only "benefit" I get from all of these activities I do on my spare time [while I can actually binge-watch those series which the list growing into a worrying number] was... well, still nothing. Unless we can call a satisfaction that I feel after I managed to help exposing a scammer as a benefit?

Just to assure you that I am not siding with casinos, especially Stake, as you're currently dealing with them, here, if you read through my post history, you should've easily stumbled upon this recent one:


Is there a logic why would I reminded and warned a user that their timer on AG and CG against Stake almost ran out if I am siding with Stake? Wouldn't it be more logical to let it roll and have AG and CG close the case due to the complainant's inactivity? After all, as you're so sure yourself, AG give no mercy and will reject a case or marked it as resolved if the complainant didn't answer in time.

Why would I bother reaching to several users to get them to reach each of their Stake's contact just to get the accusations against them resolved? I basically combed the forum just to get a contact from Stake, so I can hound them with the cases they currently have. If I am siding with them [or other casino] wouldn't it be easier to turn a blind eye?

Oh, here, case with another casino, just to assure you that I am not just doing it with Stake, that I don't take side, a post where I am trying to get the TXID of a user that'll help him get their initial deposit back. I was very possibly pissed the representative and was at the end of his patience and he's probably almost cut contact with me just because of this stunt I pulled. How is this me siding with a casino?

And what benefit do I get from it? Here:


Purely that.

Simply knowing someone get a deserved outcome [though... that'll be a poor example, given the OP is accused of multi-acc abuse], and that they get what's rightfully theirs, their joy of finally getting their fund or situation cleared, that's enough to make my day.

I am 99% defending casinos on the forum? How? Unless... you concluded that from the last ten or so pages of my recent posts? The current one that [I think] I just got out from a very dirty and muddy pit of a cluster of case. Yeah, that'll look like it, as I pressed three of those users while "taking it easy" with the casino, but here's the twist: those three users are the same user, weaponizing his mental health to extort money from casinos, moving from one casino to another. Do you prefer me to side with this specific kind of... human-being, be kind and welcoming them nicely [but hey, in my defense, I did, initially, before the fact that they're the same people came to my awareness] instead of pressing them and exposing the discrepancies in their story?

And there almost no post from the 223 pages of my post that I am siding with OP of a case? Again, how? I mean, for the love of the hole of a certain fox goddess, how could I be siding with casinos if I have a thread consisting a list that literally exposes their trustworthiness in form of their track record of cases against them? From time to time, it works as a "leverage" to push casino to get a resolution [note and disclaimer: a resolution I seek was the real truth of the case, not the casino simply giving up and ruled the case in favor to the OP due to the pressure, that'll be an extortion and that's against my goal] because they don't like seeing the oranges and the reds on their section.

Interestingly, though, if you bother to look at that thread, you'll see I don't give any mercy to Stake [though I also didn't give any special treatment to other casinos]. How could you think I am siding with Stake if I have a thread which post depicting them as this:



In fact, one can justifiedly argue that I actually go a little bit too harsh with them because I have to stay true to the rules of "status" that I set when I compiled the thread. They did not attend to any cases. Their representative whose role is to monitor, compile, and forward the cases against them never shows themselves and say anything, and as such, I automatically wrote the cases against Stake as "active" due to the absence of their representative:


All of those said and vented out, I am sorry if I rant and lashed out, I usually just brushed the accusation of me taking side and the question of my neutrality with sarcasm [umm... I think I ranted some too on those several occasions] but those people who accuses me with what you said are usually scammers who at the verge of their scheme being plumetted, and thus they resorted to a smear campaign. Snd I didn't mind them much, or those who get slightly irritated by my barrage of question. I can understand that.

You, though, I actually "rooted" for you, I think your case is a misunderstanding from Stake's side and I spent a good effort to get to the bottom of this [as well as other cases], and what triggers your accusation against me [unless I am wrong] was a simple explanation from me on how arbitrator works.

That's all I wanted to say regarding where I stand on this and every other cases. I haven't reply to your other point, but let's wait until tomorrow, I'll take it to sleep, see if some sleep will help. I'll give your whole case a refresher course, reading them again, in case I missed something later tomorrow.

---

Saint-loup, I'll address your query tomorrow too. Hopefully I am very much rested and not spiked with annoyance when I do that.

To be honest, I don't think I perfectly grasp what you tried to say with "casino wants to help" part, but I assume what you mean was that if a casino wants things to be resolved smoothly, that they care about their user, they should be more responsive to the customer during the earlier phase when the communication happens through their live support, before it gets escalated to an arbitrator, and even after it gets to that phase [arbitrator phase] because resolution can't be reached during the private communication, it should revert back to the private conversation between the support and the user, and only updates the arbitrator later on, when a resolution is achieved.

Two things about this.

First, the why casinos don't resolve things earlier [during the live support phase] and need to drag things ever so slowly. Contrary to what you probably believe, they actually do solve things on earlier phase. I believe there are probably around hundred of complaints arriving at the support division's desk every day. Some are as easy as forgotting a password, or losing 2FA, the others are a bit more complicated like a missing bet, or a pending withdrawal, and others need more efforts like an uncredited win, or voided bet, or KYC failure, you got the gist of it.

Amongst these hundred of cases, most were clearly resolved during that "early phase", because if they weren't, then certainly this board will be flooded by threads every growing minutes. Few that can not be cleared under that phase are the ones that landed on this forum and the arbitrators. From my experience, most of these few are due to the casino already made their ruling, mostly are because the gamblers doing things that violates their ToS. They've investigate the case and finds the damning evidence, made a decision and close the case. The gamblers wanted the case retried, and thus they escalate to arbitrators and this forum.

Second, the why can't the case moved back to private discussion, I believe mostly it's because as what mentioned above: they've actually made their decision and the resolution with arbitrator as well as the forum are because the case being retried.

There is little to no added benefits in taking another fly at the case and conducting things in private again, as they'll come to the same conclusion. Thus, they provide the evidence of their findings to the arbitrator. Likewise, suppose the gamblers are the one being wronged here, don't you agree they will want a transparency? What's the point of having similar situation being discussed in private again, given they've provide everything to the casino and the casino unfairly decide that the gamblers are the wrong one here.

Also, I don't think they can simply say, "Ok Thomas, we'll take it back from here. We'll be in touch with this user privately, we both will come back to you when it's closed".


It's ok, you're doing great now.

---

I don't think I get about this part too. I can't find Stake explaining this on AG, so I am not sure where does OP get this explanation from. Far as I know, casino will require the KYC process to be completed first before they conduct the investigation of the account, which is where OP's current situation [and where he's stuck] right now. Only after the account being verified will an investigation, findings, and ruling be made.

OP, can you perhaps explain more about this?

If I may ask bluntly, do you prefer to have a situation where they're only given [let's say] 90 hours, and once the timer runs out, AG close the case without giving a second [or many other] chances, marked their score lower as a result of the irresponsiveness, while at the same time, the other party [namely, you] lose the chance to get USD 45,000 because the case marked as closed due to unresponsiveness and they can't get to the bottom of it?

Oh, do you mind to stop posting in consecutive? Merge everything into single post, and if you want to add something else shortly before other people posted anything, you can add through editing your post. Consecutive posting is against the forum rule.

I don't understand, you mean they're publicly lying on Askgamblers? They've posted 7 times during one month there, and I don't see one single message dealing with an investigation on your bet. It's all about KYC and rejection of your documents. Why they don't tell the truth if you are right about an ongoing investigation on this bet? Are they rejecting your documents, because they've decided to not validate your KYC before the end of this investigation? Or are they willing to continue to reject them even if the investigation tells that nothing wrong happened on this bet finally, especially from your part?

I don't accuse you, I am just saying it looks off.
Also the picture you shared just proves my point a bit.
First off, all your previous bets are still not close to your initial single bet on the guy.
Also, you show no previous action in prop bets. And, all your bets are on 1 game basically, William & Mary in the ncaa.

But anyway, now this investigation in underway all you can do is wait even longer, that's just how it is. I know it's annoying but as any sports book I would not pay as well if I were them, waiting for the outcome of the investigation.

Sure, in the US you are supposed to be innocent until proven guilty. Still people sit in jail for years until their trial if they can't post bail. You can't expect them to pay you and if they investigation turns out to be a rigged game ask you to send the money back, which you would never do.

You did see how he played, right?
Also, like I said, all your bets before have been a fraction of what you then bet on this guy. Nobody is normally betting big on this kind of player ( 2 way contract end of the bench guy), especially not that big.
A guy like him getting the most prop bets of all NBA players that day? Nah man.

Anyway, this case changed real quick with the big investigation now. Anyway, good luck, doesn't look good now and your accusation has no merit for the moment since there is an open investigation and you can't blame them for waiting for the result.

PS: a real sports handicapper doesn't play at stake by the way, the odds on that site are terrible compared to other places.

https://www.youtube.com/watch?v=EwBdenyI7Vg

Funny to see that it comes out now that actually the game you bet on is under investigation globally, not only by stake.

I followed the Jontay Porter betting "scandal" the past days but didn't remember your bet was exactly on this guy. So now all of this does look a little suspicious actually.
I know I supported your claim first but seeing this under these new circumstances you must admit your bet looks a bit off and stake was right doing this investigation and holding out on the money.

Your bets we are much smaller until this particular bet where you suddenly bet 7.6k on the under 3.5 rebounds and also a big parley with under 3.5 points on high odds.

So now the question is, did you have insider info or did you just follow the trend? Apparently many accounts on many bookies bet on these exact number.


https://www.theguardian.com/sport/2024/mar/26/nba-investigating-raptors-jontay-porter-betting-irregularities

Might happen that they will void the winnings from these 2 bets (30k$ sayonara). Hopefully only doing this and not say you are part of a "betting syndicate". If this happens you can say goodbye to all your funds and the account.

Of course this will only happen if they actually the NBA will find him guilty of doing this intentionally. Guess this case is far from being over now.

I am sorry for being a little bit unclear about response time and probably caused you some confusion. I was talking about and advising you to stop making rather pointless post, because when I think when you made a new post on your complaint page, their timer gets resetted to full. So, when they previously only have 24 hours left to respond, by you "bumping" the thread with your post, it goes back to (IIRC) 90 hours, effectively dragging the case by giving them more time to delay an answer.

As for the AG will just reset a timer, yes they usually will give another chance for casino [and player] to give their response once the timer runs out, but they'll only give it once or twice instead of repetitively. And, still related to above, bumping the thread with a post before the ball goes into your court will just give them an even longer response time.

Now, regarding them being paid [sponsored], it's been brought numerous times by many complainants, how arbitrators at the very least should be supporting the casinos on their platform, given they donned the casino's referral link. But it's also been repetitively explained here, as well as on their FAQs page, the profit gained from referral link was used to help with the operation cost. Mind that arbitrators [much like us here] are not getting paid to mediate a case.

https://www.youtube.com/watch?v=EwBdenyI7Vg

Funny to see that it comes out now that actually the game you bet on is under investigation globally, not only by stake.

I followed the Jontay Porter betting "scandal" the past days but didn't remember your bet was exactly on this guy. So now all of this does look a little suspicious actually.
I know I supported your claim first but seeing this under these new circumstances you must admit your bet looks a bit off and stake was right doing this investigation and holding out on the money.

Your bets we are much smaller until this particular bet where you suddenly bet 7.6k on the under 3.5 rebounds and also a big parley with under 3.5 points on high odds.

So now the question is, did you have insider info or did you just follow the trend? Apparently many accounts on many bookies bet on these exact number.


https://www.theguardian.com/sport/2024/mar/26/nba-investigating-raptors-jontay-porter-betting-irregularities

Might happen that they will void the winnings from these 2 bets (30k$ sayonara). Hopefully only doing this and not say you are part of a "betting syndicate". If this happens you can say goodbye to all your funds and the account.

Of course this will only happen if they actually the NBA will find him guilty of doing this intentionally. Guess this case is far from being over now.

I can feel your frustration and annoyance, and though it might sound unsympathetic, all I can advise you right now is to wait a little bit more, perhaps a week max, to see Stake's response on AG and/or the status of your level 3 and 4 KYC, see if this long and taxing path brought any fruit.

And stop posting on AG unless they replied you or you need to give other information that contributes to the development of the case. I think each time you post, the response timer was reset to it's starting number, giving Stake more time to delay giving their answer.

Probably. Care to explain which part of crypto you referred that I don't understand?


If I may inform you, you're not the only one jumping through hoops to get this case [and other ones] resolved. There are other members who are in contact with me, and they [as well I] has been trying to be in touch with each of their own's Stake contact and tried to get these cases resolved. Just a piece of info that you probably missed, we are in no way benefitted from this, whatever the outcome is, we all here just trying to help, so I am not sure why you lashed at me [hopefully I just read that post wrongly].

Now, escalating to a class action lawsuit, if that's what you think the best, then you're free to pursue that path. I am not familiar with their [and AG's] approach for a lawsuit, but I assume it'll be like when a case is being escalated to the licensor, namely they will cease to respond from every other mediator and focusing their resources to achieve result on that particular media. This is what I mean with my post above, and thus perhaps wait for the result of that verification before pursuing other venture, especially as --the way I understand it-- the documents for level 3 and 4 are being reviewed within just a couple of days ago.

If you're sure with your decision though, then --once again-- you're free to pursue this path.