What if the reason all of this is down is due to the bug for infinite ethconnect tokens.
It might possibly be that the team is aware of the issue. Thus, they have frozen all funds so that they can revert back to a time before the bug transfer implemented.
The reason you may not have your deposits credited or withdrawn is so that legitimate transfer of tokens and sales cant go threw. That way, if they revert to a previous day you wouldn't lose funds because you legitimately purchased tokens from someone else.
Just a thought.