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1  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 08, 2013, 06:44:20 PM
Quote from: docgonzo on February 08, 2013, 02:26:43 AM
I need help. I purchased $490 worth of bitcoin from bit instant on Monday and received it. I bought an additional $490 on Tuesday and never received it. On Wednesday I wrote to technical support and got a response from Rachel stating that my issue had been turned over to tech support and I would have my money later that day. It is Thursday evening and I haven't received anything, I wrote another e-mail earlier today and didn't get a response. I am very annoyed considering I paid a premium to have my bit coins as soon as possible and going on 4 days later I have nothing. Also, I assume that when this does eventually get resolved I will receive the full original amount and not the current market price, correct? Thanks for any help you can provide. -Doc         OrderID: e2acc0cf-6722-4933-8287-d6f2981a3d5e

I have an unconfirmed transaction in the amount that I originally purchased as of earlier this morning. This forum is the way to get things done through bitinstant. Thanks Charlie. 
2  Other / Beginners & Help / Re: waiting 4 days for bitinstant...still waiting! on: February 08, 2013, 02:00:27 PM
Will do. Thanks for the advice.
3  Other / Beginners & Help / waiting 4 days for bitinstant...still waiting! on: February 08, 2013, 02:30:19 AM
I need help. I purchased $490 worth of bitcoin from bit instant on Monday and received it. I bought an additional $490 on Tuesday and never received it. On Wednesday I wrote to technical support and got a response from Rachel stating that my issue had been turned over to tech support and I would have my money later that day. It is Thursday evening and I haven't received anything, I wrote another e-mail earlier today and didn't get a response. I am very annoyed considering I paid a premium to have my bit coins as soon as possible and going on 4 days later I have nothing. Also, I assume that when this does eventually get resolved I will receive the full original amount and not the current market price, correct? Thanks for any help you can provide. -Doc
4  Other / Beginners & Help / Re: Official Newbie BitInstant Support Thread (Active Customer Support) on: February 08, 2013, 02:26:43 AM
I need help. I purchased $490 worth of bitcoin from bit instant on Monday and received it. I bought an additional $490 on Tuesday and never received it. On Wednesday I wrote to technical support and got a response from Rachel stating that my issue had been turned over to tech support and I would have my money later that day. It is Thursday evening and I haven't received anything, I wrote another e-mail earlier today and didn't get a response. I am very annoyed considering I paid a premium to have my bit coins as soon as possible and going on 4 days later I have nothing. Also, I assume that when this does eventually get resolved I will receive the full original amount and not the current market price, correct? Thanks for any help you can provide. -Doc         OrderID: e2acc0cf-6722-4933-8287-d6f2981a3d5e
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