21392 & 21497

Please let me know

What are your order numbers?

Order completed #21047 on November 6, but has been "in queue to be funded" since.

I've posted two support tickets on the site with no answer.

I've called and left a voicemail with no answer.

I sent a support e-mail with no answer.

I posted in the feedback thread twice with no answer - granted I should have posted here first, but I did not know about this thread until now.

I'm hoping this can get resolved quickly. I really, really want to be able to keep trusting this service.

G.ASICMINER Offer (Limited Time Only, Ends Nov. 15, 2013)
We have decided to offer a limited time service to convert your G.ASICMINER shares into AM100 (HavelockInvestments.com) fractional shares. There is no fee to convert to AM100 (fractional shares), but please note that AM100 shares carry a 5% management fee on dividends.



AM100 & TAT.ASICMINER Offer (Limited Time Only, Ends Nov. 15, 2013)
Additionally, we will be offering AM100 or TAT.ASICMINER shareholders a temporary service to convert their shares into AM1 or direct shares for a fee of 5 (five) TAT.ASICMINER shares per whole share. That is a 105:1 ratio.

NOTE: If you want to go direct from G.ASICMINER to AM1 or direct shares, you may, but you must pay the 5 (five) TAT.ASICMINER-shares-per-whole-share fee still.



Example #1: You have 10 G.ASICMINER shares, but you want to convert them to AM100 fractional shares. Pay no fees, simply push your G.ASICMINER shares to TATInvestments and email us according to the instructions below.

Example #2: You have 10 G.ASICMINER shares, but you want to convert them to direct shares. Push the 10 G.ASICMINER shares plus 50 TAT.ASICMINER shares to TATInvestments, and follow the instructions below.

Example #3: You have 1000 AM100 shares, but you want to convert them to AM1 shares. Push 1050 AM100 shares back to us, and email us according to the directions below.



The following limitations apply:
1. You must initiate each conversion request before November 15, 2013.
2. Due to many requests, your migration might take anywhere from 1-14 days to process.
3. Beginning Nov. 15th, these temporary services will be discontinued.
4. We can make no guarantees that Bitfunder or Havelock will not impose additional limitations on trading in the future.



How to Convert G.ASICMINER Shares to AM100:
 1. Push the amount of shares to the issuer account on Bitfunder: TATInvestments
 2. Make the subject of your email: G.ASIC
 3. Send an e-mail to tat.investments@gmail.com from your account email address registered with HavelockInvestments.com and include the following info:
  - Bitfunder account name (not email),
  - Bitfunder public wallet address
  - Quantity of shares pushed
  - Havelock registered email address


How to Convert Your AM100 (or TAT.ASICMINER) Shares to Direct Shares with Friedcat
 1. Using the Transfer feature, push the AM100 (or TAT.ASICMINER) shares to the issuer account. They must be a 105:1 ratio, this means the minimum is 105 AM100 or TAT.ASICMINER shares.
 2. Make the subject of your email: AM100
 3. Send an e-mail to tat.investments@gmail.com from your account email address registered with HavelockInvestments.com and include the following info:
  - Account name
  - Quantity of shares pushed
  - Wallet address that you want the direct shares attached to
  - Email address you want the shares attached to

Do NOT send your request more than once, and do NOT include multiple requests in one email.

Conversions will be transferred in batches, and confirmations will ONLY be sent after each batch. Do NOT send emails requesting updates.

NOTE: TAT Investments is not responsible for any lost value, arbitrage, or trading opportunities due to delays in processing transfer requests. TAT Investments is not responsible for any limitations or discontinuations of services or access to liquidity imposed by the host exchanges.

TAT.ASICMINER Bitfunder Migration Grace Period

In light of Bitfunder's recent announcements, we are enabling each Bitfunder shareholder ONE free migration to HavelockInvestments.com.

The following limitations apply:
1. You must initiate this migration request before November 15, 2013.
2. Due to a massive amount of requests, your migration might take anywhere from 1-14 days to process.*
3. After Nov. 15th, we may offer a fee-based transfer service, or discontinue the service.
4. We can make no guarantees that Bitfunder or Havelock will not impose additional limitations on trading in the future.

 How to Transfer Shares:
 1. Make the subject of your email: TAT.AM BF
 2. Push the amount of shares to the issuer account on Bitfunder: TATInvestments by using the Transfer feature while logged in to bitfunder.com
 3. Send an e-mail to tat.investments@gmail.com from your account email address registered with HavelockInvestments.com and include the following info:
   - Bitfunder account name (not email)
  - Bitfunder public wallet address
  - Quantity of shares
  - Havelock registered email address

Do NOT send your request more than once, and do NOT include other requests, questions or comments.

* Transfers will be transferred in batches, and confirmations will ONLY be sent after each batch. Do NOT send emails requesting updates.

NOTE: TAT Investments is not responsible for any lost value, arbitrage, or trading opportunities due to delays in processing transfer requests. TAT Investments is not responsible for any limitations or discontinuations of services or access to liquidity imposed by the host exchanges.

Update

Financial Status

Mining Income: 102,041.82BTC
Blade Sales Income: 29,594.75BTC
USB Sales Income: 37,524.00BTC
Total: 169520.57BTC

Device and Infrastructure Expense: 397,800.00$ + 4,909,930.00￥
Electricity Expense: 729,542.05￥
Labor Expense: 327,081.00￥
Logistics Expense: 132,184.90￥
Deposits: 117,506.01￥
Total: 397,800.00$+6,216,243.96￥

Balance Sheet: https://docs.google.com/spreadsheet/ccc?key=0Al1fvFT7Sd5bdEthNEpIWWxpcW90RFBQOFZ6aFlxT0E&usp=sharing

Hardware Franchising

This is a new business model option besides self-mining and hardware sales. We will rent the excessive hashing power to financial and technical capable people, accepting full deposits at the market price, shipping the devices and collecting a certain PPS rate based on the theoretical hashrate. The PPS rate, the dividing of cost coverage, as well as warranty/exit strategy are being discussed in detail and executed as small-scale experiments.

This model is similar to hardware sales in the aspect that we do not have in control on how the users make use of our devices, therefore has more decentralization in spirit. And like with self-mining, it aims at settings in scale, enjoying the reduction of NRE cost and operating cost overall, and reducing potential marketing/advertisement/customer service costs.

Project Timeline

August-September: Deploy/sell all hashpower arriving in July and early August.
September-November: Deploy/sell the hashpower ordered at early July.
November-December: Experimental products of 2nd-gen chips and modular large-scale deployment solutions.

At current difficulty, each 9MH/s PDU will generate about 0.0035BTC/week. Without knowing how much difficulty will increase prior to BFL getting their hardware it's hard to say, but it's likely that you'll be looking at around 0.002BTC/week or lower for the first couple weeks, decreasing rapidly after that.