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Author Topic: Did I just lost $3600?  (Read 1757 times)
cooldgamer
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October 08, 2015, 02:48:43 PM
 #21

whant to know something fUnny?

the support told me once they can find my identifer if i tell them my password

Sorry to hear about your loss.  They're not lying that they could find the identifier, as most likely they could search accounts by the encrypted version of the password if you have it.  Without that nobody will be able to find the coins even if they wanted to.  It's hard to say to chalk it up to a learning experience with an amount like this, but that's really the only way to look at it. 

You may be lucky and be able to use this security hole to find it, depending on the format of your password.  One of the few times you don't want to have a complex one o.o

gentlemand
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October 08, 2015, 03:37:05 PM
 #22


Now... maybe the password didn't change and your keyboard did.
Maybe you were with caps lock on.
Maybe you were / or are now on German, French or I-don't-know-what other keyboard layout.
One z instead of y and your password will obviously not work.

Also, wait for some time. Maybe it's not the password you think it was and maybe you'll remember.
As the others stated, the only one that can help you is yourself. Good luck!


It's gone man. I'll get over it. Thanks for the help. You can lock this if you like.

That's a very good point being made there. Phone keyboards really aren't easy to use or very dependable. I often fail to log in with very simple passwords. Gotta be worth trying again on a proper computer and see what happens.
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October 08, 2015, 07:34:20 PM
 #23

I was also afraid after seeing this topic. I am also using blockchain and just remembered how the password system works there.. Luckily i have set password which is eassy to remember for me. I will not change it as they will notify if somebody even knows my identifier and i will not give permission.  Cool

idyu
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October 09, 2015, 05:05:38 PM
 #24

They can't recover or reset a password. Its about security. Bitcoin wallets are very secure, but you need to secure the recovery words.

can you explain me then why the support told me ¨If i tell them my PASSWORD´ they can find back my identifer to login?
gentlemand
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October 09, 2015, 05:50:11 PM
 #25

They can't recover or reset a password. Its about security. Bitcoin wallets are very secure, but you need to secure the recovery words.

can you explain me then why the support told me ¨If i tell them my PASSWORD´ they can find back my identifer to login?

I don't believe they ever see your password. It's all generated on your side. If you tell them the password I guess they can run it through their system and see what pops up.
ron7684
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October 09, 2015, 07:03:37 PM
 #26

They can't recover or reset a password. Its about security. Bitcoin wallets are very secure, but you need to secure the recovery words.

can you explain me then why the support told me ¨If i tell them my PASSWORD´ they can find back my identifer to login?

Because they use a one-way function to store your password

https://en.wikipedia.org/wiki/Hash_function

Ceizer54
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October 09, 2015, 07:28:36 PM
 #27

I don't want to sound harsh but it's not the fault of blockchain.
They can't reset your password because there is no other way except recovering through mnemonic phase..
i also have wallet on my phone you can always check your mnomonic phase under settings but blockchain team does not have access to your account ao unfortunately they can't help you...All you can do now is try to remember the password and just wish you hit the right one..
Wish you good luck Smiley
StevenLiang
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October 11, 2015, 05:46:40 PM
 #28

I was also afraid after seeing this topic. I am also using blockchain and just remembered how the password system works there.. Luckily i have set password which is eassy to remember for me. I will not change it as they will notify if somebody even knows my identifier and i will not give permission.  Cool

We cannot change first password on blockchain.info
They already give caution to "Save" Mnemonic in secure place, or maybe write it in your book.

I hope you can keep try to remember what is your password. (All saved passwords)

And also you can seek new probabilty typos that can be saved as your "password".

Ex: your password is: P@s5W0rD

if you sure your password is above.
Then keep trying to seek new probabilty for your login.

maybe you make some typos when you make symbols (you press shift, but actually you are not)
so your probabilty is: P2s5W0rD

Don't give up to find your mnemonic.
Best Regards.

And i think you better not lock this topic. There are a lot people who can help you in this BTT forum.
Racey
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October 15, 2015, 07:03:54 PM
 #29

He actually got his coins back gor those that do not know about it.

I sent him a helpful message

I tried wallet recovery service because I was not smart enough to remember my password. The person I talk to was Dave and he crack the password and retrieve my coins. Everything turns out ok. He is not a scammer. Thanks Dave.

https://bitcointalk.org/index.php?topic=240779.msg12682158#msg12682158

And its gone.
StevenLiang
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October 16, 2015, 08:44:35 AM
 #30

He actually got his coins back gor those that do not know about it.

I sent him a helpful message

I tried wallet recovery service because I was not smart enough to remember my password. The person I talk to was Dave and he crack the password and retrieve my coins. Everything turns out ok. He is not a scammer. Thanks Dave.

https://bitcointalk.org/index.php?topic=240779.msg12682158#msg12682158

That's great.  Smiley
It would better to really careful on "first" password submit.

Sometimes typos can happen.
rammy2k2
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October 16, 2015, 03:46:32 PM
 #31

Keep us posted with this one, it might be helpful for other people too.
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