problem in blockchain.info help ?

[JITENDERPAR3]

hello friends
i want help . i had left use of bitcoins from last year but know i have started my earning with bitcoins again but a big problem comes in my way .
my wallet is not opening in blockchain.info in my smartphone i don't know why
but i know that if it will not opened than i will loose my 0.91 btc .
so if someone know that what the problem and what is solution then reply me.

[Naoko]

hello friends
i want help . i had left use of bitcoins from last year but know i have started my earning with bitcoins again but a big problem comes in my way .
my wallet is not opening in blockchain.info in my smartphone i don't know why
but i know that if it will not opened than i will loose my 0.91 btc .
so if someone know that what the problem and what is solution then reply me.

try to use first desktop in visiting blockchain.info's wallet. your bitcoins should still be there anyway

[jacee]

hello friends
i want help . i had left use of bitcoins from last year but know i have started my earning with bitcoins again but a big problem comes in my way .
my wallet is not opening in blockchain.info in my smartphone i don't know why
but i know that if it will not opened than i will loose my 0.91 btc .
so if someone know that what the problem and what is solution then reply me.

What problem? If your password and authentication is corret then you can login in your account. Like the other guy said try openin it in a web browser, sometimes their app is buggy so you can't really rely on it sometime. I also suggest that you use a different wallet from now on, a much secure one. You can extract your private keys in your blockchain and you can use mycelium if you prefer using a smartphone as a storage. Just always keep a backup in you.

[Hexcoin]

hello friends
i want help . i had left use of bitcoins from last year but know i have started my earning with bitcoins again but a big problem comes in my way .
my wallet is not opening in blockchain.info in my smartphone i don't know why
but i know that if it will not opened than i will loose my 0.91 btc .
so if someone know that what the problem and what is solution then reply me.

you could have outdated blockchain.info app on your mobile phone or you just need to visit your wallet in desktop first again so you can continue using the wallet. im not sure about the inactivity on blockchain but you can contact their support if the problem is still there after you tried our suggestions

[WENGER]

If your accessing blockchain.info from your phone using browser then the problem is regarding the authorization only and an email usually is sent to the email use for that account and by verifying it, you could access the wallet again without a problem but if your using their app then you could only ask help from their support since their app is very buggy.

[quentincole32]

If your accessing blockchain.info from your phone using browser then the problem is regarding the authorization only and an email usually is sent to the email use for that account and by verifying it, you could access the wallet again without a problem but if your using their app then you could only ask help from their support since their app is very buggy.

Its happened to me often, when I try to access using different device . the only way is open the wallet via email.
By the way is there any error code appeared?
Your explanation problem seems like not clear so people can't help you if you just provide not clear detail.

[avatar_kiyoshi]

So stopping use blockchain wallet, call support is the best way. And try to open on desktop. If it can be solved, use cold wallet, please don't use bc.i wallet since they  have a lot problem which still need to fix.

[alwinlinzee]

Unless you explain in details no one will be able to assist you, does it mean your identifier is wrong or is not sending verification code? or your pass word is wrong? be specific with the problem.