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Author Topic: Errors with ZipZap (bitinstant) - support not responding - suggestions?  (Read 1518 times)
Rawted (OP)
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February 09, 2013, 06:03:41 PM
 #1

I used bitinstant (bitcoin to email) a few weeks ago for the first time so i could purchase some currency on btc-e.com. When i went back a few days ago to use the service again, i get hit with the below error after filling in all information and doing the human captcha puzzle. It's been a few days since i've emailed ZipZap support, so i'm posting here in the off chance that either an employee of theirs is a member here and sees this, or someone else has dealt with this before. Thanks for any and all help.

Error: There was an identity error in generating your payment slip. Please contact support@zipzapinc.com to resolve.
URL: https://www.cashpayment.com/Public/CashOrder/
21after2
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February 10, 2013, 11:55:33 PM
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You haven't paid for it yet, right? I would just try creating a new order with BitInstant. If an order that goes unfunded for 120 hours gets deleted, so there's no harm in trying again.
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