I used bitinstant (bitcoin to email) a few weeks ago for the first time so i could purchase some currency on btc-e.com. When i went back a few days ago to use the service again, i get hit with the below error after filling in all information and doing the human captcha puzzle. It's been a few days since i've emailed ZipZap support, so i'm posting here in the off chance that either an employee of theirs is a member here and sees this, or someone else has dealt with this before. Thanks for any and all help.
Error: There was an identity error in generating your payment slip. Please contact
support@zipzapinc.com to resolve.
URL:
https://www.cashpayment.com/Public/CashOrder/