Coinsecure exchange is waste exchange , last month i created the account and even submitted my documents but from last week i am not able to login through my desktop computer and even their is no news regarding my documents got cleared or not.
So i think the transaction done on this exchange are also very suspicious
Same here. I submitted my documents on 19th January and then received no notification from their website. Their selling price too is below other exchange websites. The only good thing is that they have a minimum withdrawal amount set as Rs. 100.
@OP: There is no coinsecure.com but it's coinsecure.in. Only INR/BTC orders can be traded on the website and it's obvious to say that they are all Indian bitcoin market orders.
Kindly check with them up. Call them and check what do they say regarding the your new account creation. Are all the required documents submitted and they may also be verifying it so that is the reason it is taking longer time. Also there may be many new users created the account due to which they do not have enough manpower to handle so many request at one point.
They don't have a toll free number and only a form. I sent them a message via the form but don't know how long will they take to reply.
Sorry about the delay, send me your email and I will ping customer service to look up on it.
Our traffic, volumes, users, have blown up too high and we are realigning a lot of stuff.
In the meantime, there are huge queues in KYC and customer support and we were never prepared for it.
We also facing system slowness over past few days of high traffic and have been fixing that as well.
Lots of things to do. Will take time, but we should catch up with everything as usual.
