Well, that sucks. Went through 5 minutes of filling out an erroneous detection report at Symantec, waited another five minutes while the stuff uploaded, and then got this:
Server Error
This server has encountered an internal error which prevents it from fulfilling your request. The most likely cause is a misconfiguration. Please ask the administrator to look for messages in the server's error log.
Likewise, another issue with Norton. When I had it, I was never able to send in detection reports. I tried searching for fixes and solutions but never found one. It is a common error. I think it's time to switch buddy.