CEX.IO not letting me sign in to my account???

[lm023]

   Tried signing in to my account tonight and it keeps saying that my 2FA code is invalid??? Researched the problem on line a bit and noticed that I was not alone! There are a bunch of people having the same issue??? Sent an issue ticket but no reply yet. I need them to fix this ASAP so I can continue trading...time is money! Anyone else has any suggestions what the problem could be?
My ID up110185334

Thanks

[jhenfelipe]

What are you using SMS 2FA or Google authenticator? If SMS, there's a chance that the code expires already if delivered late. However, if you're using Google Authenticator, it might be the clock settings, you just need to sync it on Settings > Time correction for codes. If still not working, you could either post on CEX.IO thread or PM CEX account directly for futher assistance.

[CryptoNews1]

Make sure your clock is Synchronized. Also, there is a slight delay for entering Google Authenticator code. For example if the code is almost refreshed it's still valid for some seconds but if you already got the new one and input it directly it will be in valid. At least that's my experience. So the best thing to do is to input the code when it's roughly in the middle. Hope that helps