Electrum customer support

Hello to all, i just would like to comment what happened to me. I had an a multibit hd account that i was very happy user, but i read that not any more support and consigliate to change for electrum. So i tried to convert my account to electrum but i could not find the multibit seed, so decided to open a clear electrum wallet and then transfer my credit. I did it and now the problem is that i cant use my bitcoins as i see my electrum wallet but when i try to use it say that password is wrong or incorrect. I tried many times with all my passwords but nothing.. (it is suppose that cant be wrong type as asked 2 times true?) Then i tried to recover with the seed and the strange thing is open another account that have zero credit where i can use my password...
Now i see my standard wallet with the credit and i can see the transfer from my old multibit account but i can not use the credit. Someone can help me to understand what i can do? Thanks a lot guys