BTCQuick Newbie

[MarcusKD]

I have been struggling to consummate my first Bitcoin purchase via BTCQuick. I have been going around and round with their support-ticket system and emails for the last 7-days.  I am feeling pretty stupid. 

I have a wallet address that I have provided BTCQuick, and I keep asking them WHERE is the private-key that I also need to consumate my purchase and move the bitcoin to my wallet.

Like I said in the first paragraph, I feel stupid, but after 7-days and 6-7 support tickets being closed, I am no closer to resolving my confusion.

Perhaps the mods will move this post to the BTCQuick support thread?

Thanks in advance for any assistance/knowledge/feedback ANYONE can provide.

[spoker]

Click "View Order"

on your order, click "Click here to Decrypt private key"

Done

[MarcusKD]

Click "View Order"

on your order, click "Click here to Decrypt private key"

Done

Thanks Spoker, but not "done" - my order page does not present a link and I keep opening support tickets there and keep failing to get an answer that I can comprehend - look at order page image -

http://bit.ly/175IP0n

[spoker]

What do their emails say?

[MarcusKD]

Hi thanks for your responses.  I apologize for not replying sooner.  I resolved.