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Author Topic: BTCQuick Newbie  (Read 832 times)
MarcusKD
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July 26, 2013, 05:19:22 PM
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I have been struggling to consummate my first Bitcoin purchase via BTCQuick. I have been going around and round with their support-ticket system and emails for the last 7-days.  I am feeling pretty stupid. 

I have a wallet address that I have provided BTCQuick, and I keep asking them WHERE is the private-key that I also need to consumate my purchase and move the bitcoin to my wallet.

Like I said in the first paragraph, I feel stupid, but after 7-days and 6-7 support tickets being closed, I am no closer to resolving my confusion.

Perhaps the mods will move this post to the BTCQuick support thread?

Thanks in advance for any assistance/knowledge/feedback ANYONE can provide.
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spoker
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July 26, 2013, 06:53:39 PM
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Click "View Order"

on your order, click "Click here to Decrypt private key"

Done
MarcusKD
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July 26, 2013, 11:25:02 PM
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Click "View Order"

on your order, click "Click here to Decrypt private key"

Done
Thanks Spoker, but not "done" - my order page does not present a link and I keep opening support tickets there and keep failing to get an answer that I can comprehend - look at order page image -

http://bit.ly/175IP0n
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July 26, 2013, 11:51:33 PM
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What do their emails say?
MarcusKD
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August 12, 2013, 11:49:28 PM
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Hi thanks for your responses.  I apologize for not replying sooner.  I resolved.
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