Thank you for you reply,
I bought them from the official site
https://www.antminereurope.comI have some emails from them about the transaction from the sale team, but after the transaction nobody would answer.
If anybody knows another way of contacting them can you leave it in message or reply
Thank you!
NO! Antminereurope is not an official site,
It is a phishing site of https://www.antminerdistribution.comYou'll see the links in my previous post stating people who got scammed by them, Pasting it again:
https://www.reddit.com/r/BitcoinMining/comments/6yi629/antminer_europe_legit/https://bitcointalk.org/index.php?topic=2460327.msg25211922#msg25211922Visit both sites and you'll see its difference such as on antminerdistribution there is a facebook page with a fairly good reviews and if you go to the "About" Section, you'll see their website and it is: antminerdistribution.com
Another thing is the payment methods, Antminerdistribution offers not just irreversible payment methods (Bitcoin) but also the reversible ones so you can open a dispute in case something bad happens as opposed to antminereurope which only offers irreversible and pseudonymous payment method which is bitcoin.
Also do a simple whois about them. You'll see that antminereurope is a newly registered anonymous site unlike antminerdistribution
Antminereurope:
https://www.whois.com/whois/antminereurope.com Antminerdistribution:
https://www.whois.com/whois/antminerdistribution.com