New Kncminner Jupiter, with 0GH/s after installing 0.99 firmware

[jbssm]

Hi guys,
I just received the Jupiter, I was setting it up and yes it worked, but since in the manual it said to install the firmware, well I did it.

After that, it starts and I can configure a pool. It connects to the pool, but it doesn't hash... absolutely nothing.

What's happening? Can anybody help.

Thanks.

[RoadStress]

Hi guys,
I just received the Jupiter, I was setting it up and yes it worked, but since in the manual it said to install the firmware, well I did it.

After that, it starts and I can configure a pool. It connects to the pool, but it doesn't hash... absolutely nothing.

What's happening? Can anybody help.

Thanks.

Why don't you post in the dedicated KnC thread? Why did you install 0.99 firmware if it already had 0.99-E installed(that's what i had)? Try hard reset maybe.

[jbssm]

I tried but no solutions yet.

And I tried to update it cause I didn't know if 0.99-E is more recent than 0.99 after all in the manual it says to update to the latest firmware so I did :/

[jbssm]

I was checking the file /var/log/initc.log and I got this: It says the ASIC board was not found.

Return code = -11
TEST_READ_BBB_SN=OK
TEST_I2C_CONNECT=OK
TEST_LM75_TEST=OK
TEST_TPS65217_TEST=OK
TEST_TPS65217_CONFIG=OK
TEST_FPGA_CONFIG=OK
TEST_FPGA_TEST=OK
TEST_ONBOARD_EEPROM_EMPTY=OK
TEST_GET_SERIAL_NUMBER=OK
TEST_ONBOARD_EEPROM_WRITE=OK
TEST_MMC_REFLASH=OK
TEST_I2C_MUX_PROBE=OK
TEST_ASIC_BOARD_FOUND=FAIL
TEST_READ_IOBOARD_SN=OK
TEST_IOBOARD_SN_GOOD=OK
TEST_GET_CGMINER_CONFIG=OK
TEST_WRITE_CGMINER_CONFIG=OK

[RoadStress]

I tried but no solutions yet.

And I tried to update it cause I didn't know if 0.99-E is more recent than 0.99 after all in the manual it says to update to the latest firmware so I did :/

Well 0.99 was posted on 15 November, i don't know how come you thought that 0.99-E for a Jupiter shipped after 25 is older than the one posted on 15 November. Unplug power cable and open your miner and check all cable inside. If not then just e-mail them.

[jbssm]

I tried but no solutions yet.

And I tried to update it cause I didn't know if 0.99-E is more recent than 0.99 after all in the manual it says to update to the latest firmware so I did :/

Well 0.99 was posted on 15 November, i don't know how come you thought that 0.99-E for a Jupiter shipped after 25 is older than the one posted on 15 November. Unplug power cable and open your miner and check all cable inside. If not then just e-mail them.

Well, I don't know that. I just upgraded like it says in the manual to the file they provide. Now someone at the KNC forum told me they think the new Jupiters are different and use a different firmware. Well, there is absolutely no info about that in their page, the firmware is just that one and it's completely careless for the guys from KNC to just put a firmware and a device page that makes it completely malfunction.

The cables are fine. In fact everything is fine, I can even access the miner settings... it just doesn't mine.

[sickpig]

I tried but no solutions yet.

And I tried to update it cause I didn't know if 0.99-E is more recent than 0.99 after all in the manual it says to update to the latest firmware so I did :/

Well 0.99 was posted on 15 November, i don't know how come you thought that 0.99-E for a Jupiter shipped after 25 is older than the one posted on 15 November. Unplug power cable and open your miner and check all cable inside. If not then just e-mail them.

Well, I don't know that. I just upgraded like it says in the manual to the file they provide. Now someone at the KNC forum told me they think the new Jupiters are different and use a different firmware. Well, there is absolutely no info about that in their page, the firmware is just that one and it's completely careless for the guys from KNC to just put a firmware and a device page that makes it completely malfunction.

The cables are fine. In fact everything is fine, I can even access the miner settings... it just doesn't mine.

listen join #kncminer irc channel at freenode. ask the user hno, he's a OrSoC/KnC eng...

cause u need to flas 9.99-E again, and since it is not linked in the knc support page, you need some other source

[RoadStress]

I tried but no solutions yet.

And I tried to update it cause I didn't know if 0.99-E is more recent than 0.99 after all in the manual it says to update to the latest firmware so I did :/

Well 0.99 was posted on 15 November, i don't know how come you thought that 0.99-E for a Jupiter shipped after 25 is older than the one posted on 15 November. Unplug power cable and open your miner and check all cable inside. If not then just e-mail them.

Well, I don't know that. I just upgraded like it says in the manual to the file they provide. Now someone at the KNC forum told me they think the new Jupiters are different and use a different firmware. Well, there is absolutely no info about that in their page, the firmware is just that one and it's completely careless for the guys from KNC to just put a firmware and a device page that makes it completely malfunction.

The cables are fine. In fact everything is fine, I can even access the miner settings... it just doesn't mine.

listen join #kncminer irc channel at freenode. ask the user hno, he's a OrSoC/KnC eng...

cause u need to flas 9.99-E again, and since it is not linked in the knc support page, you need some other source

The explanation can be that the November Jupiters use a different firmware than the Sep/Oct ones. Get 0.99-E firmware and you should be fine. Just chill.

[jbssm]

I tried but no solutions yet.

And I tried to update it cause I didn't know if 0.99-E is more recent than 0.99 after all in the manual it says to update to the latest firmware so I did :/

Well 0.99 was posted on 15 November, i don't know how come you thought that 0.99-E for a Jupiter shipped after 25 is older than the one posted on 15 November. Unplug power cable and open your miner and check all cable inside. If not then just e-mail them.

Well, I don't know that. I just upgraded like it says in the manual to the file they provide. Now someone at the KNC forum told me they think the new Jupiters are different and use a different firmware. Well, there is absolutely no info about that in their page, the firmware is just that one and it's completely careless for the guys from KNC to just put a firmware and a device page that makes it completely malfunction.

The cables are fine. In fact everything is fine, I can even access the miner settings... it just doesn't mine.

listen join #kncminer irc channel at freenode. ask the user hno, he's a OrSoC/KnC eng...

cause u need to flas 9.99-E again, and since it is not linked in the knc support page, you need some other source

The explanation can be that the November Jupiters use a different firmware than the Sep/Oct ones. Get 0.99-E firmware and you should be fine. Just chill.

Thanks guys.

Yeah, I also suspect that, but I tried to download it anywhere (even but tying a lot of combinations in the firmware download address like: http://www.kncminer.com/userfiles/file/kncminer-0.99e.bin and similar), and I find no way of getting this November Jupiters firmware.

I'll try to contact hno at #kncminer irc channel

[CMMPro]

0.99E is for the November shipment units with the Ericsson VRM's. ("E"=Ericsson)

If you installed 0.99 (not E) on one of these god knows what will happen...they have GE VRM's.
Best case is that they just do not hash which is what I think is happening there.

Get back to 0.99E if that is what you received the unit with.

On the site it only has the 0.99.bin....this is for the older units with GE VRM's.

Why are people updating firmware if the old version is running fine?
I'm running 0.97 on my Saturn and it's running full speed.
If it isn't broke...don't fix it.

Just plug it in and hash the shit out of that unit...make some money.

[madsusies]

Hi guys,
I just received the Jupiter, I was setting it up and yes it worked, but since in the manual it said to install the firmware, well I did it.

After that, it starts and I can configure a pool. It connects to the pool, but it doesn't hash... absolutely nothing.

What's happening? Can anybody help.

Thanks.

Jesus where you live, it's obvious the 1st gen (till October) didn't have a turbo mode like 2 gen lol now we don't even know if the next firmware will support 2 gen or if you will waiting to an extra firmware,

Go on #kncminer and ask developers for a firmware to November version

[edgar]

good luck getting anything from hno - in #kncminer

i saw he posted the only option for 0die issues is to RMA

BUT RMA is not offered for SINGLE 0die issues....

that was 7 hrs after help request was made - and NON KnC people took their time to help.

but that may not be the usual state of affairs...

the NON KnC cats are priceless!!

[sickpig]

good luck getting anything from hno - in #kncminer

he usually responds if he thinks it's worth responding, after all he's doing it in his free time.  

anyway in this case the only thing he has to do is provide a link for a firmware.

I hope i did it and, more to the point, that re-flashing the firmware fixed the problem.

[sickpig]

good luck getting anything from hno - in #kncminer

https://bitcointalk.org/index.php?topic=170332.msg3752503#msg3752503

[jbssm]

Ok, thanks to hno I put it back to work.

Luckily there is a feature (kind of hidden) where the Jupiter keeps certain factory files.

If anyone else has this problem, follow this:

- login to your Jupiter by ssh
mount -t vfat /dev/mmcblk0p1 /mnt/1
mount -t vfat /dev/mmcblk0p2 /mnt/2
cp /mnt/2/initramfs.bin /mnt/1/initramfs.bin
shutdown -r now
- after it comes back up, if it still doesn't work, do an hard reset and power off/on and then it should finally work