BTC-E withdrawal email confirmation delay?

[mellowyellow]

hi there,

I wonder if somebody with a bit more experience with BTC-E could help me?

I tried to withdraw a small amount of bitcoins from BTC-E today, but I am not receiving the withdrawal confirmation email to be able to confirm the withdrawal. I have received other emails from BTC-E with no problem.

I've cancelled and re-issued the withdrawal order, plus 'resent' the email from the transactions history tab many times, but still no email and it's 4 hours now.

How long would I normally have to wait, I assumed it would be pretty much instant?

TIA

[marcovaldo]

Yes, instant.
Did you check your spam box?

[tamb0r]

Send a message to the support team they should be able to help you

[mellowyellow]

Ty Marcovaldo, they weren't in my spambox, but it triggered an idea.

I went into browser webmail (haven't seen that for many years) and there the confirmation emails were - a lot of them

For anyone else this happens to - I was using Thunderbird with Avast Mailshield, and I now know that Avast will block the confirmation emails from BTC-E. You could turn down your security settings but better to check your email account at source.

[manoamano]

You should be careful, otherwise you will lose some important mails in the future