MtGox canceled my account and stole my money

[neordicICE]

I went with an exchange in my own country.  That way, I don't have to travel half way around the world to break somebodies kneecaps, if they defraud me

It is much easier to deal with the scam if the exchange is in your country, but these exchanges dont have much volume and the prices might be higher.

[buckrogers]

Yea, I just signed up a week ago and sent them docs via the web license, utility bill...now im not even sure i want to use them with all of this negative feedback.Still havent been "Verified" what ever that means....why do you need to be verified with personal information, just take my money, let me trade and pay me if i make money or keep it if i dont..

i dont understand this system...anyone?

[Verduveltje]

It really ain't that hard...

Just go to www.mtgox.com go to your account and verify by uploading the correct documents.
When you've done this, update your ticket...

It's that simple...

[omegaslast]

If mtgox was able to ascertain that he had two accounts why even let him make another account? its like they intentionally let him make the account, so that after he actually did something (like buy $2000 worth of bitcoins) they can suddenly throw up a bunch of bureaucratic junk to possibly pad their profits with $2000. Ridiculous. Unfortunately it seems like a lot of people have horror stories with most exchanges... i guess thats the nature of the beast

[bryant.coleman]

It really ain't that hard...

Just go to www.mtgox.com go to your account and verify by uploading the correct documents.
When you've done this, update your ticket...

It's that simple...

Have you read the previous posts? Uploading the copies will not do the trick. He has to manually send the attested copies in First class postage.