Help Needed - Money Lost

[JimiHendrix09]

Hi,

I sent money to my Electrum Wallet using a receive address that was listed when I opened it.

The transaction shows up in the History list, but says "Unconfirmed" in the Date column, and 0 for the amount (which is not correct).

When I right click the transaction and view it on the Block Explorer that shows that the transaction was completed and confirmed 7 times.
From that page when I click on the receive address, it shows that that address has the amount sent in it.

Why am I unable to access these funds from my Electrum wallet? why is it still showing as 0 balance and unconfirmed when the money has already been confirmed and is in the receipt account according to the blockchain?

Please advise.

Thanks,

[HCP]

What colour is the dot in the bottom right corner? Is it green or red?

It seems like your Electrum is not fully synced for whatever reason. Possibly the server you are connected to is lagging. You may need to click on that coloured dot and try connecting to a different server. Blockchain value on the "overview" tab should be at least 552072.


In any case, if the transaction is showing on the block explorer as confirmed... and that the address has the funds, then your bitcoin are NOT "Lost"... it's really just your wallet is out of sync.

[Abdussamad]

does it say 0 or +0? if it's the latter then upgrade to the latest version of electrum

[JimiHendrix09]

Thanks so much, updating worked! I was using a version that was several years old.
Thanks again!