Please be CAREFULLY using trading polish platform Bitbay.net

[merve arslan]

Dear bitcointalk community,
Im new here so please be kind with me,

I have a problem with this company,perhaps someone have the same experience with them.( I have found an same feedbag from another user if u google  there feedbags in web.) This made me feel so much uncomportable.
To the case:

I have registered me there around 2 weeks ago and everthink went  easy and fast.I have send them 3000 Euro !!! from my german  bankaccount 1 week ago .They locked my funds after i bought(without letting me know,i found out after in the chat with Co worker,strange thing was in my login  history was written payment " DONE" after i send some BTC to me)

There reason :

 duo of the reasons " my account could be compromissed " or  "precautionary measure against terror .. "

I should thend them an actuall selfie with paper written the date ect to verify im the real owner.Have done it and got stave off .Until now nothing happend,just there standart text Bla bla  they sent me always.

I send them EVERTHINK proof u can imagine,every detail proof of banktransfer,where u can see the exact amount,login from my online banking,the selfie,my front and backside ID.

I dont even have a phone number from them or an contact from there supervisor,or  the finance department from them, which are responsible for this.The chat workers could not help me really and it seems they have nothing say from there order of ranks.

I got today an Email from them to send them a new selfie again and again,which i have done 2 days ago,to verify me as an owner.....WTF.Are they playing with me or what are doing ??


Im done with this kind of behavour ,i have NO trust in this,i have written them a thousend time that we just solve this that they should send MY funds to my german bankaccount back .I send it legaly from there,so how could i be not the real owner?!?!?! This doesnt make sense and there behavour is just an exuse to hold (my) customers funds back ,perhaps to enrich there own backs.?

They dont have ANY authorization to command and control about others people  money.If they have any problem ,then close the customer buissnes relationship and send all funds BACK.

I will  gonna contact my local police and off course polish police and will write down  an lawsuit against these persons.

I will write this down here to get any help from you or how to handle this.Also to speak out an WARNING.

Thank you a lot .
Kindly regards from germany

Merve

[Kemarit]

Thank your for sharing us your story, 3000 Euro is a big amount of money, so that's a big lost. I check around the forum and found this contact numbers:

If you have any problems, please contact us via
- contact form - https://bitbay.net/contact
- Hotline: +48 801 066 392
- Cell phones: +48 32 493 13 15

You may also send a Personal Message to this user: BitBay*, seems to be he is the owner or co-founder, or the official person in this forum. Best of luck.

[Jating]

Thank your for sharing us your story, 3000 Euro is a big amount of money, so that's a big lost. I check around the forum and found this contact numbers:

If you have any problems, please contact us via
- contact form - https://bitbay.net/contact
- Hotline: +48 801 066 392
- Cell phones: +48 32 493 13 15

You may also send a Personal Message to this user: BitBay*, seems to be he is the owner or co-founder, or the official person in this forum. Best of luck.

Or if the OP can post his issue in the Scam Accusations that will be great. Because that board covers this kind of problems and it can also exposes to a wider audience, so I suggest to Merve to go and create one, with all the evidence and proof.

[merve arslan]

For any help from your side i will pay a fee for a succesfull ending.

If i count cost from lawyer ect this wont be cheap to fight against this company to get my funds back.
Thanks for your effort.

Merve

[jademaxsuy]

I was thinking that the site is a scam site that will only take money from someone else. Base on your statement you contacted them more than once and they did not verify that you are the owner. I have question where did you get their contact information?. Having your problem in scam accusation will help spreadbout this site and will be widely known as "SCAM or DO NOT TRUST THIS SITE" with the proof you provide.

[merve arslan]

I found them via google research " as the biggest company in trading E- currency in europe" ,thats why i can trust them ...

I proov more then enough via screenshot in my other threat in the scam section.You can check there.
They are also a big member in this forum so i hope they will read this IMMEDIATLEY as an warning and get in contact with me,instead of blocking me.

[RivAngE]

I'm sorry for the trouble you got into and thanks for letting the rest of the community know.

Next time, please search for reviews on an exchange before you send such big amounts... or don't send big amounts in one go!
I briefly checked their site and I'm 99% sure it's a scam... USDC? Another "stablecoin" of their creation... Why? Only one possible reason... they can manipulate the market by issuing as many USDC they want so long there are people willing to buy trade with this.

[victoria444]

Stay away from Bitforex, Bitforex has been performing wash trades and here are some of the token pairs where these bot trades can be detected.

https://medium.com/@sallyalexon/bitforex-the-biggest-wash-trading-exchange-in-the-world-8245e9ca910a

[palle11]

This is sad and I'm sorry . The way they are not responding and pushing you back to front with selfie gimmick, it seems it is all scam. You need to raise a scam accusation thread so people don't keep falling to them.

[eagleman]

Didn't used them but that's awful experience for OP.
After giving all the evidence and proof of ownership, they still didn't act accordingly to their procedure. And their reasoning seems to be funny, they literally want to take that 3000 Euro's you have deposited to them..OP haven't you contacted your bank and file a dispute against them?

[gantez]

The people don't want to give you a direct clue to what is happening. You might have be defrauded. Is such a negative experience. I hope they are not going to run off with your money at the end.