Bibox Technology Ltd. "Bibox" crypto-exchange is trying to scam my profit.

[yummybtc]

Hello everyone,

I've been trading on Bibox exchange, after a very profitable session on 16-17th May I requested withdrawal amount of 20 BTC from my account, which further has been locked due to some "abnormal transactions". Of course, I have noticed that to customer service right away. After that, they locked my account and the reason for locking was the abnormal transactions as they said. Moreover, I was trading BCHSV/ BTC pair, before trade I have read some threads on tradingview site about TA of this pair, and placed buy order.(BCHSV have gone up from 50$ to 220$, from 0,0082 BTC/1 BCHSV to 0,029 BTC/ 1 BCHSV this is an all-time high, during that period my account was locked). The order worked and I started trading right away. Currently, this exchange has locked my account with the full asset (including the withdrawal amount). And it's been 4th month since they locked my account. I've already cooperated with the customer service. First, they requested a detailed explanation of my trading which I sent them in May. After that, they have been answering all my mail to "wait patiently" and I waited, they haven't replied anything to me. They were answering only when I wrote them first. Now, they requested from me some KYC information and video which I sent them and for now, they keep saying to me to wait patiently. Meanwhile, their position is that: during the my trading time another account has been trading with me and I got profit from him, so they wrote to me that they will wait for when another account owner comes up and they will unlock my account. A couple of days ago, when I wrote to them how is the process, they answered that another account has reached them. And nothing happening again, they keep saying to wait patiently...

Will be updating this thread, as their decisions come over.

[owlcatz]

Hello everyone,

I've been trading on Bibox exchange, after a very profitable session on 16-17th May I requested withdrawal amount of 20 BTC from my account, which further has been locked due to some "abnormal transactions". Of course, I have noticed that to customer service right away. After that, they locked my account and the reason for locking was the abnormal transactions as they said. Moreover, I was trading BCHSV/ BTC pair, before trade I have read some threads on tradingview site about TA of this pair, and placed buy order.(BCHSV have gone up from 50$ to 220$, from 0,0082 BTC/1 BCHSV to 0,029 BTC/ 1 BCHSV this is an all-time high, during that period my account was locked). The order worked and I started trading right away. Currently, this exchange has locked my account with the full asset (including the withdrawal amount). And it's been 4th month since they locked my account. I've already cooperated with the customer service. First, they requested a detailed explanation of my trading which I sent them in May. After that, they have been answering all my mail to "wait patiently" and I waited, they haven't replied anything to me. They were answering only when I wrote them first. Now, they requested from me some KYC information and video which I sent them and for now, they keep saying to me to wait patiently. Meanwhile, their position is that: during the my trading time another account has been trading with me and I got profit from him, so they wrote to me that they will wait for when another account owner comes up and they will unlock my account. A couple of days ago, when I wrote to them how is the process, they answered that another account has reached them. And nothing happening again, they keep saying to wait patiently...

Will be updating this thread, as their decisions come over.

Have you tried their telegram group yet?

https://www.reddit.com/r/Bibox/comments/7o455j/is_bibox_a_scam/

[The Cryptovator]

Please move your thread on Scam Accusation board from lower left. Seems from CMC Bibox exchange with huge volume. Wondering why they should scam for 20BTC, because that amount isn't very big for them. If your deposit amounts has not came from suspicious source they should not lock your account. And I'd you own your fund by legit trade there is not any other reason to lock. They know about your trading history. I don't know how much amount you tried to withdraw, but you were should with lower amount. So they would not ask for verification ( it's just my thoughts).

You should contact them from other source as well, I can't find their official account here. You might knock them Twitter, telegram or other source. Perhaps you might got your solution. Only exchange could help you to unlock your account, so try to convince them.

[yummybtc]

Please move your thread on Scam Accusation board from lower left. Seems from CMC Bibox exchange with huge volume. Wondering why they should scam for 20BTC, because that amount isn't very big for them. If your deposit amounts has not came from suspicious source they should not lock your account. And I'd you own your fund by legit trade there is not any other reason to lock. They know about your trading history. I don't know how much amount you tried to withdraw, but you were should with lower amount. So they would not ask for verification ( it's just my thoughts).

You should contact them from other source as well, I can't find their official account here. You might knock them Twitter, telegram or other source. Perhaps you might got your solution. Only exchange could help you to unlock your account, so try to convince them.

Thanks for your advice! Yes, I'm trying to contact them as many as I can. I have deposited directly from my wallet. The three of withdrawal is my wallet Electrum > Bibox. In addition, I have been waiting for the verification first (KYC) then I deposited my funds.

[yummybtc]

Please move your thread on Scam Accusation board from lower left. Seems from CMC Bibox exchange with huge volume. Wondering why they should scam for 20BTC, because that amount isn't very big for them. If your deposit amounts has not came from suspicious source they should not lock your account. And I'd you own your fund by legit trade there is not any other reason to lock. They know about your trading history. I don't know how much amount you tried to withdraw, but you were should with lower amount. So they would not ask for verification ( it's just my thoughts).

You should contact them from other source as well, I can't find their official account here. You might knock them Twitter, telegram or other source. Perhaps you might got your solution. Only exchange could help you to unlock your account, so try to convince them.

Thanks for the advice! Yes, I have moved that thread.
I've contacted them on telegram.

Currently, Bibox exchange told me to wait for their review of account.

[yummybtc]

UPDATE:

I have wait too long, they have been replying to me "Sorry to keep you waiting, please be patient. " every time when I write them.

I assume that they just took away my BTC. As a result, I can say that the exchange is not giving you withdraw your profit. Not waste your time and money to deposit there and trade with big amounts, there is a high percentage that your coin(money) will be held by the owners of Bibox. Honestly, I was going to wait for positive results to write a positive feedback, but they just put me on automatic reply mail. I already provided everything that they asked (thanks to the man who wrote to them about my case). Just withdraw your asset from that exchange.

[TITI45555]

so....finally...u can withdraw ?