I talked to royal mail they say the parcel has left the country, and said to expect delays I read somewhere up to 6 weeks, I have tried to phone them back but the lines are very long i will ring them again, and get some answers. Have you checked too see if they have arrived yet and not been scanned along the way?
Regards RS
Hi and yes. Today is a public holiday but I've got a phone number to phone tomorrow to look into it. (my P.O. wasn't very helpful, they just looked "out the back" and checked the auspost.com.au website which we've checked before.) Will advise in a couple of days.