Ouch that sounds very bad : I have used their service , for a way lower amount than yours, couple of months ago and I was really satisfied with their service both in terms of cost-effectiveness and speed of their service. Also they were running a signature campaign here and they were changing their signature code almost every week and this gave me the impression that they intended to continue to be present here for a certain time.
Unfortunately all the signs say otherwise, they are completely missing in action here and they are not even pretending there is some issues ongoing.
I used this platform several times and I did not have any problems except that completing deposits always took additional time. For example, Bitcoin deposits do not actually arrive after only two confirmations from the network.
In fact, I did not have any critical problems, and I stopped using it since the scam accusation was published then the issue didn't yet get solved.
By the way , few minutes ago this address
received almost 103 ETH maybe someone more experienced than me might give a closer look into what is currently going on with them.
I think it's a deposit address dor one user account but it's still owned by the exchange and can use it for internal transfer or any kind of transaction. It's not in the propriety of the account user.
This user who posted the scam accusation said that his pending withdrawal value was about $6000 then became $9000:
Thank everybody for the advice. I don't get my coins and it's now worth ~$9,000 stuck in Bitsar.
![Undecided](https://bitcointalk.org/Smileys/default/undecided.gif)
I've update in the scam accusations topic.
I can't mention any coin whose value raised 50% in just one day. Maybe the experts can browse the the price market for that day and explain a little more about what should be.
The question is, how much have you traded on this exchange? As you mentioned there's a delay when you're trading on this exchange which means they might be trying to determine who or how much they will scam.
Until now, OP hasn't responded to the scam accusation which makes me feel they have abandoned this thread and this community.